What are pet attributes?

Pet attributes are tags you assign to each pet to record important information: allergies, grooming preferences (clipper blade sizes, comb lengths), behavioural traits (high energy, nervous), and medical notes (arthritis, medication). These attributes display on every appointment so your team always knows what to expect.

How many pre-built attributes are available?

Petboost includes over 2,000 pre-built attribute tags organised into categories: allergies, medical conditions, behavioural traits, grooming preferences, special care, and more. You can also create custom attributes specific to your business.

Where do attributes appear?

Attributes display on pet profiles, calendar appointments, and during booking. Your team sees the relevant information before, during, and after every appointment. Special care attributes are colour-coded for instant recognition.

Can customers add their own attributes?

Customers can select from your attribute library when adding or updating their pets. This ensures you capture allergy information, grooming preferences, and behavioural notes directly from the owner.

How is this different from just using notes?

Notes are free-text and easy to overlook. Attributes are structured, searchable, and displayed prominently on appointments. You can filter pets by attribute (e.g., "show all dogs with allergies") and run reports on common conditions.

Do competitors have this feature?

Some competitors offer basic "pet codes" with colour-coded labels. Petboost goes further with 2,000+ pre-built attributes, category organisation, special care flagging, calendar integration, and customer self-service attribute selection.

Pet Attributes

Know Every Pet Before They Arrive

Tag pets with allergies, grooming preferences, behavioural traits, and care instructions. See it all at a glance on every appointment.

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Drag to explore real pet attributes from our library

Honey Intolerance

Minor Allergy

🟧Special Care

Insulimoma

Major Health Condition

🟥Extra Care

Minor Cutaneous Asthenia

Minor Health Condition

🟧Special Care

Pyrantel Pamoate (Oral)

Antiparasitics/Dewormers

Dental Examination

Test/Procedure

Hand Scissor Face

Extra-special Care

🔴Extra Care

Medium Hair Density

Coat Density

Black Grizzled Tabby Coat

Coat Colour

Maropitant (Oral)

Antiemetics

Racing

Breed Purpose

Felocell 4

Vaccinations & Injections

Selamectin (Topical)

Flea and Tick Prevention

Acetaminophen (Oral)

NSAIDs

Not Social with People

Neutral Behavioural Trait

2,000+

Pre-built Tags

ready to use

Notes Get Buried. Attributes Stand Out.

Stop digging through notes to find critical pet information. Attributes are structured, visible, and colour-coded.

Buried in Notes

Common approach

✗"Allergic to chicken, uses #7 blade, nervous with strangers..." buried in a text field
✗Easy to miss critical information
✗Can't filter or search by condition
✗Inconsistent formatting across pets
✗Relies on staff reading everything every time

Visible Attributes

Petboost approach

✓Structured tags: 🔴 Chicken Allergy, 💜 #7 Blade, 🟡 Nervous
✓Colour-coded for instant recognition
✓Filter and search by any attribute
✓Consistent across all pets
✓Visible on calendar without opening the appointment

Organised by Category

2,000+ attributes organised into intuitive categories. Find the right tag in seconds.

🔴

Extra-special Care

Critical conditions requiring immediate attention: frequent grooming needs, exercise requirements, special handling.

Frequent Grooming RequiredFrequent Exercise Required

🟠

Special Care

Important medical and care notes: allergies, medication, health conditions that affect service.

Chicken AllergyMedication RequiredArthritis

🟡

Behaviour Traits

Temperament and behaviour patterns: energy levels, reactivity, social preferences.

High EnergyNervous Around StrangersReactive to Dogs

💜

Grooming Preferences

Clipper blades, comb attachments, styling preferences for consistent results.

Clipper Blade #10Comb Length 3Scissor Finish

More Than Just Tags

A complete attribute system that integrates with your entire workflow.

Health first

Allergies & Medical

Track allergies (chicken, beef, grains), medical conditions (arthritis, seizures), and medication requirements. Critical information at a glance.

Precision care

Grooming Preferences

Record clipper blade sizes (#4f, #7f, #10), comb attachment lengths, and styling preferences. Consistent grooming every visit.

Be prepared

Behavioural Traits

Note high energy, nervousness, reactivity, or other behavioural traits. Your team is prepared before the pet arrives.

Never miss

Special Care Flags

Extra-special care and special care flags ensure critical information stands out. Colour-coded for instant recognition.

Instant access

Calendar Visibility

Attributes display directly on calendar appointments. See at a glance which pets need special attention today.

Shared knowledge

Team Awareness

Every team member sees the same information. No more verbal handoffs or forgotten notes.

Competitor Comparison

Tags? Codes? We Call Them Attributes.

Some competitors offer basic "pet codes" with colour labels. Here's how Petboost attributes go further.

Feature

Basic Pet Codes

Petboost Attributes

Pre-built library

~50

2,000+

6 Genuine Competitive Advantages

These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.

Your 24/7 Virtual Receptionist

Lifecycle Automation

Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, it's like having a receptionist trained on your rules.

Self-service booking 24/7
Automated SMS & email reminders
Terms & vaccination checks
Payment pre-authorisation
Automatic invoicing & receipts
Auto-charge after service

Competitors: All-or-nothing automation

Magic Schedule + Quick Force

Dual Booking Modes

Two modes for different workflows. Magic Schedule handles availability-checked bookings with confidence. Quick Force gives you direct control to schedule without restrictions.

Self-service with availability checks
Direct diary control when needed
Choose based on your workflow
Best of both worlds

Competitors: Single rigid booking system

Secure, Seamless & Automated

Seamless, Secure Payments

Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.

Card on File (auto-charge)
SMS Payment Link
In-Person Card Terminal
Pre-Auth for No-Show Protection
Branded Invoices with ABN
Xero-ready accounting via Bank Feeds

Competitors: Manual payment collection

Sell Packages While You Sleep

Self-Service Packages

Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.

5, 10, 20-pack bundles
24/7 self-service purchase
Automatic credit deduction
Transparent balance tracking

Competitors: Manual tracking or no packages

Not Just Appointment Limits

Per-Resource Capacity

Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.

Per-resource capacity limits
Real-time utilisation tracking
Colour-coded timeline
Safety regulation compliance

Competitors: Simple daily appointment limits

Built-In, Not Bolted-On

Group Courses

Purpose-built for dog trainers. Not recurring appointments pretending to be courses.

Course Templates
Course Instances with real dates
Enrolment tracking
Attendance management
Lifecycle management

Competitors: Recurring appointments only

Customer Stories

Don't just take our word for it

Real feedback from Australian pet business owners

via G2

“Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique.”

Hollywoof Walks

via Facebook

“I am very excited and glad I went with them, the pricing structure makes sense and they are working very hard to make this the number one pet booking system in Australia. The customer service is out of this world, they focus on what animal businesses actually need and listen to their clients.”

Sacha

My Dogs Daycare, QLD

via Capterra

“Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually.”

Camille Hartnett

Trail Sniffers, NSW

Attribute Questions

Everything you need to know about Petboost pet attributes.

Start Knowing Every Pet Today

2,000+ pre-built attributes. Colour-coded visibility. Calendar integration. All included.

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