A powerful booking engine
which matches how pet businesses actually work.
Most booking systems let you set a time and hope for the best. Ours was designed by running a real pet business, then refined with dozens more. The result: a booking engine that understands the rules of your game.
Every pet business plays by different rules
Some are as layered as Monopoly. Others are as simple as Uno. Our booking engine handles both, and everything in between.
A solo mobile groomer
needs working hours, suburb limits, and maybe a weight cap. Three rules. Simple.
New booking request
Bella · Golden Retriever · 28kg · Wed 2pm
Working hours
Tue-Sat, 8am-5pm
Service area
Within 15km radius
Weight limit
Dogs under 40kg
A 15-staff daycare
with play areas, temperament testing, breed restrictions, vaccination requirements, staff qualifications, and group capacity limits? That is 12+ rules all checked simultaneously, in milliseconds.
Rex + Luna, daycare
Mon-Fri · 7am-6pm · Staffie + Labrador · 2yo + 4yo
Most booking software
gives you a calendar and a prayer. Petboost gives you an engine that knows the rules of your specific game.
A calendar
and a prayer
An engine
that knows your rules
18 rules. One click. Every slot verified.
When a customer requests a booking, the engine checks every constraint simultaneously. Only genuinely available slots make it through.
Every rule checked simultaneously. Every slot verified in milliseconds.
Two modes. Your choice.
Use our intelligent availability engine, or skip straight to the diary. Both exist because real businesses need both.
Magic Availability Check
Availability-checkedFor self-service booking or letting the system handle scheduling with confidence. True availability checks ensure accuracy.
Quick Create
Drop straight inSkip availability checks and drop appointments straight into the diary. You decide what works for your business.
Best of both worlds: intelligent automation with manual override when you need it
Magic Availability Check
Availability-checked
Checks all 18 rules in a single click. Shows only slots that genuinely work for your business. Powers self-service booking.
- Instant availability calculation
- All constraints checked simultaneously
- Powers 24/7 self-service booking
- "Why these results?" troubleshooter built in
Quick Create
Drop straight in
Skip the rules. Drop appointments straight into the diary. For walk-ins, special arrangements, or when you know better than the system.
- Immediate diary placement
- Override any constraint
- Walk-ins and special cases
- Warnings shown but never blocked
As simple as Uno or as many rules as Monopoly. Your choice.
Start simple. Add rules only when you need them. Every rule should solve a real problem you have experienced.
Smart Gates
Good balanceKey eligibility rules, structured capacity, instant or pending. Let the system handle the basics while you focus on pets.
- Grooming salon with 2-3 staff
- Puppy school with age limits
- Mobile groomer with service zones
Configuration at this level
Start minimal, add rules as problems arise. Every rule should solve a real problem you've experienced.
Powered by the engine. Booked by your customers.
When customers book through your portal, the availability engine runs silently behind every slot. They only see times that genuinely work.
No app download. No account creation. Phone number, verification code, book. That simple.
Your calendar, your way
Day,Week,Month, orTimeline.Group byTeam,Resource, orService.Stack,Zoom,Colour-Code, andFilter.This is not a basic diary.
See every appointment at a glance
The day view shows your full schedule with time-based positioning. Each appointment card shows the pet name, service, status, team member, and key indicators. Drag to reschedule, right-click for 15+ actions.
- Time-based layout with adjustable zoom (4 levels)
- Appointment cards show pet photos, status badges, and care alerts
- Right-click any appointment for 15+ contextual actions
- Drag and drop to reschedule instantly
- Configurable day boundaries (start and end hours)
Plan the whole week in one screen
See your entire week side by side. Spot gaps, identify busy periods, and balance your workload. Hide inactive weekend days to focus on what matters.
- Seven-day overview with consistent time grid
- Hide Saturday, Sunday, or both when you do not work weekends
- Multi-day events displayed in a dedicated all-day row
- Drag appointments between days to reschedule
The big picture at a glance
See your month in a compact grid. Each day shows stacked appointment cards so you can quickly spot busy days, gaps, and patterns across the month.
- Compact stacked cards for high-density overview
- Click any day to drill down to the day view
- Status colour coding across the month
- Multi-day events span across days visually
Horizontal timelines for team and resource planning
See your team or resources as horizontal swim lanes with appointments laid out on a time axis. Perfect for spotting overlaps or gaps in real time.
- Horizontal swim lanes per team member or resource
- Timeline Day, Week, Month, and Year dimensions
- Visual overlap detection at a glance
- Ideal for multi-staff businesses managing parallel bookings
Group by everything
Split your calendar into columns by team member, resource, service, or service category. Instantly see who is doing what, where, and how busy each column is.
One column per team member
See each team member's schedule side by side. Appointment counts and revenue per column. Select which team members to show. Drag appointments between columns to reassign.
- Photo avatars and names in column headers
- Appointment count and optional revenue per column
- Select/deselect individual team members
- Drag between columns to reassign team member
- Sort by name or most appointments
Your calendar, your way
Works beautifully out of the box with sensible defaults. Love to tinker? Every single detail is configurable.
Simple by default
Clean layout, sensible defaults, zero setup required. Start booking appointments in minutes.
Endlessly configurable
Zoom levels, colour modes, stack mode, hidden weekends, filters, drag lock, and much more.
Your calendar. Your rules.
Most pet business software gives you one calendar view and tells you to deal with it. Petboost gives you a command centre. Every toggle you see here is real, and every change is saved to your account automatically. Try clicking around.
View Mode
Calendar Options
Calendar Options
Time View Settings
Advanced View Options
Download View As
Colour by status or service category
Switch between two colour modes. Status mode uses consistent colours for Pending (blue), Confirmed (green), In Progress (pink), Paid (dark green), and Cancelled (red). Service Category mode uses your configured category colours so you can instantly see the service mix.
- Status mode: blue, green, pink, dark green, red for each stage
- Service Category mode: custom colours per category
- Colour key dialog for quick reference
- Switch with a single click, preferences remembered
Compact list view without the time grid
When many appointments share the same start time, traditional calendars squeeze them into unreadable slivers. Stack Mode gives you a clean, sortable list view instead.
When every appointment starts at the same time
In a standard calendar view, overlapping appointments are squeezed into thin vertical slivers. The more bookings at the same time, the harder they are to read. Details get cut off, names disappear, and you end up clicking every card just to figure out what is happening.
- Overlapping appointments become unreadable slivers
- Pet names, services, and details are cut off
- Requires clicking each card to see what is booked
- A common problem in every traditional calendar app
Find any appointment instantly
Type a pet name, owner name, service, or team member into the search bar. Matching text is highlighted in red across the calendar. Combine with status filters, team member filters, and resource filters for precise control.
- Real-time search across pet names, owners, services, and notes
- Search results highlighted in red on the calendar
- Filter by team member, resource, service, or category
- Status tab filters with live counts and revenue
- One-click Reset View to clear everything
Track every appointment through the workflow
Tabs along the top show live counts for every stage: All, Pending, Confirmed, In Progress, Ready to Pay, Paid, Cancelled, and more. Each tab shows the count and total revenue. Click to filter the calendar instantly.
- Live counts update as appointments progress
- Revenue totals per status (in your currency)
- Animated indicators for pending and in-progress appointments
- Filter the calendar to any single status with one click
Drag to reschedule, with safety nets
Drag any appointment to a new time, day, team member, or resource. Drag Lock prevents accidental moves (on by default for non-admin roles). Silent Drag Mode lets you reschedule without triggering customer notifications.
- Drag between time slots, days, and columns
- Drag Lock toggle to prevent accidental rescheduling
- Silent Drag Mode: reschedule without sending notifications
- Confirmation dialog on mobile before applying changes
- Multi-pet drag shows all affected pets in a confirmation dialog
Multiple pets, one card
When an owner brings multiple pets, toggle Consolidate Multi-Pet to merge their appointments into a single calendar card. Per-pet duration bars show when each pet starts and finishes. Stacked pet photos show at a glance.
- Merge sibling appointments into consolidated cards
- Per-pet duration bars when start times differ
- Stacked pet photos (up to 3 visible, +N indicator)
- Tail shading shows gaps when one pet finishes earlier
See buffer time on the calendar
Toggle Show Appointment Padding to see prep and cleanup time visualised directly on each appointment card. Dashed borders indicate padding before and after, with duration labels so you can see exactly how much buffer is allocated.
- Dashed border sections for before and after padding
- Duration labels (e.g. "30m", "1hr") on each pad
- Hover tooltips show service name and padding details
- Toggle on/off from the Calendar Options dropdown
Download your run sheet in seconds
Export the current calendar view as a CSV spreadsheet or PDF document. The export includes all visible appointments with pet details, services, times, team members, and status. Perfect for offline reference or printing for your reception desk.
- CSV export for spreadsheets and data analysis
- PDF export via browser print dialog
- Exports respect all current filters and view settings
- Admin-only feature for data security
Every card tells a story
Each appointment on the calendar is a dense, information-rich card designed to give you everything you need without clicking.
Pet name, service, status, team, photos, and alerts, all at a glance
Every appointment card on the calendar shows the pet's name and photo, the service being performed, the status badge, the assigned team member, and key indicators like care alerts, notes, add-ons, recurring badges, and package credits, without needing to click.
- Pet photos with breed-specific fallbacks
- Status badges: Confirmed, In Progress, Paid, Cancelled, and more
- Care alert icons for special needs and attention warnings
- Recurring, package, and birthday badges
- Add-ons and notes indicators visible at a glance
Every action, one click away
Right-click any appointment to reveal a context menu with 15+ grouped actions: view, edit, check in, check out, charge card, issue refund, cancel, mark as no-show, and more. Actions are context-aware: only valid options for the current status appear. On mobile, the same actions slide up from the bottom.
- Actions grouped by workflow stage
- Context-aware: only valid actions shown per status
- Open in new tab for multi-tasking
- Edit single appointment or entire recurring series
- Mobile slide-up menu with the same actions
Click to go deep
Every appointment opens into a comprehensive detail view with tabs for overview, customer and pet info, invoicing, notes, activity log, and automations.
Everything about this appointment, at once
The overview tab shows the appointment status, quick action buttons, schedule details, recurring info, service breakdown, team assignment, and resource allocation. A sidebar shows pet photos, breed, age, care alerts, grooming preferences, and business notes.
- Status badge with all available workflow actions
- Schedule: date, time, duration, start/end windows
- Service breakdown with add-ons and pricing
- Team member and resource assignment
- Pet sidebar: breed, age, weight, care alerts, grooming preferences
Charge, refund, and manage payments in-app
The invoice tab shows line items, add-ons, discounts, fees, tax, and the total. Charge the card on file, take an in-person payment via Stripe Terminal, send a payment link via SMS, or issue full or partial refunds. All without leaving the appointment.
- Line item management with add/remove and price editing
- Charge card on file (Stripe integration)
- In-person payment via Stripe Terminal
- Send SMS payment link to customer
- Full and partial refunds with Stripe integration
Full pet profile, right in the appointment
See the pet owner's contact details, the pet's breed, age, weight, desexed status, and all attributes and care tags. View and edit grooming preferences (head & face, body & tail, feet & legs) with attached photos. See package balances and credit history.
- Owner contact: phone, email, address, one-click call/text
- Pet profile: breed, age, weight, attributes, care alerts
- Grooming preferences with categories and photo attachments
- Package balances and credit history
- Quick business notes (editable inline)
Customer notes, business notes, and a pet journal
Add customer-facing notes (visible in their portal), business notes (external or private/internal), and attach photos. The journal tab previews what the pet owner will see: a story of their pet's visit, with photos and groomer notes.
- Customer notes: visible to pet owners in their portal
- Business notes (external): shared with owner on request
- Private notes: internal only, hidden from owner
- Photo attachments with count badges
- Journal preview: see what the customer sees
A complete timeline of every event
The activity log records everything that happened to this appointment: creation, status changes, payment events (charges, refunds, declines), SMS and email notifications (with content previews), price changes, note updates, photo additions, and more.
- Chronological timeline of all events
- Payment events: charges, refunds, declines with reasons
- SMS and email logs with content previews
- Status transitions with timestamps
- User attribution for every action
Pick-up, drop-off, and running late in one tap
Send pre-configured SMS notifications without leaving the appointment: tell the owner their pet is ready for pick-up, confirm drop-off, or let them know you are running 15 to 30 minutes late. Request a Google Review via SMS or email after a great visit.
- "Your pet is ready for collection" pick-up SMS
- Running late SMS: choose 15 or 30 minutes
- Google Review request via SMS or email
- Quick login link for pet owner portal access
Two ways to create, one seamless experience
Magic Availability Check finds the best slot automatically. Quick Create lets you take full control. Both support multi-pet bookings, recurring series, add-ons, and custom pricing.
Select a pet, pick a service, click once
Choose a pet owner, select one or more pets, pick the service, set a date range, and click Check Availability. The engine checks all 18 constraint categories and returns the next 20 available time slots. Click a slot, confirm, done.
- All 18 constraints checked in milliseconds
- Next 20 available slots with pagination
- Auto-assigns best-fit team member and resource
- Sibling pet detection: add siblings in one click
- "Why these results?" troubleshooter for availability questions
Drop it in the diary, no questions asked
Skip availability checks entirely. Choose a pet, service, team member, set the time, and create. The system shows warnings if there are conflicts but never blocks you. Perfect for walk-ins, special arrangements, and experienced operators who know their schedule.
- Per-service time selection (not form-level)
- Warnings shown but never blocking
- Bulk date creation for multiple dates at once
- Fastest path from "phone ringing" to "booked"
Book the whole family in one go
Add multiple pets from the same owner into a single booking. Each pet gets their own service, team member, and pricing. Multi-pet discounts are applied automatically based on your configured pet count rates. Add siblings in one click.
- Add Sibling button auto-detects same-owner pets
- Per-pet service selection and pricing
- Automatic multi-pet discounts (configurable rates)
- Per-pet team member and resource assignment
Set it once, schedule it forever
Create recurring appointment series with weekly, fortnightly, monthly, or custom patterns. The engine validates availability across a 12-month sliding window. A conflict resolver handles individual clashes: skip, reschedule, or override each occurrence.
- Weekly, fortnightly, monthly, and custom patterns
- Availability validation across a 12-month sliding window
- Conflict resolver: skip, reschedule, or override per date
- Flexible team members option for recurring bookings
- Package credit limits auto-constrain occurrence count
Overnight stays, boarding, and kennels
A dedicated 3-step booking form for stay appointments. Step 1: select pets and kennel/room. Step 2: set check-in and check-out dates and times. Step 3: review the stay timeline with sliding-scale pricing, multi-day breakdown, and fulfilment dots for each day.
- 3-step stepper: Pets & Services, Timing, Review
- Multi-day stays with day-by-day timeline visualisation
- Sliding-scale pricing (hourly rates, tiered by duration)
- Kennel/room resource assignment required
- Fulfilment dots for each day of the stay
Smart pricing that adapts to every pet
Prices automatically adjust by pet size (small dogs vs large dogs), add-on services, multi-pet discounts, and package credits. Override any price manually. Zero-price toggle for complimentary appointments. All pricing is transparent and editable before confirmation.
- Size-based pricing: different rates per pet size
- Add-on services with independent pricing
- Multi-pet discount rates applied automatically
- Package credit integration and balance tracking
- Manual price override at any level
The difference between a calendar and a booking engine
Most software gives you a grid of time slots. Here is what happens when the system actually understands your business.
"Pick a time. Hope it works."
18 constraints checked. Only valid slots shown. Zero guesswork.
Double-bookings happen. You deal with it.
Capacity, conflicts, and overlaps checked simultaneously. Zero double-bookings.
One booking mode. Take it or leave it.
Magic Availability Check for precision. Quick Create for flexibility.
Customers call to book during business hours.
50%+ book themselves. 70%+ of those after business hours.
Recurring bookings? Manual copy-paste, every week.
Full series management with conflict resolution across a 12-month sliding window.
Right-Click Everything.
Every appointment on the scheduler has 15+ actions available in a single right-click: view, edit, cancel, check in, check out, charge, refund. All grouped logically, all context-aware. On mobile, the same actions slide up from the bottom. Power and simplicity are not opposites; they are the same thing done well.
What makes this different
Most pet software gives you a calendar. Here is what separates a calendar from an engine.
18 Constraint Categories
Working hours, staff capacity, resource capacity, weight limits, age limits, breed restrictions, suburb limits, service qualifications, padding, booking notice, pet attributes, initial service gates, conflict detection, multi-pet gaps, forced start times, interval snapping, recurring validation, and self-service controls. All checked simultaneously.
Designed With Real Pet Businesses
Built by running our own pet business and refined with dozens more, from solo groomers to 20-staff daycares. Every constraint exists because a real business needed it.
Two Booking Modes
Magic Availability Check for precision and self-service. Quick Create for flexibility and overrides. Choose per booking, not per business.
Rules Spectrum
Three rules for a solo walker. Fifteen for a multi-staff daycare. The engine adapts to your complexity, not the other way around.
Self-Service That Actually Works
Customers only see slots that pass all your rules. No phone tag. No double-bookings. No 'sorry, that time does not work after all'.
Full Recurring Series
Weekly, fortnightly, custom patterns. Conflict resolution across a 12-month sliding window. Skip, reschedule, or override individual occurrences without affecting the rest.
Trusted by Australian Pet Businesses
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."
Jonathon & Chris
Hollywoof Walks
"The smart way to run your business"
"All services are available easily, it provides so much information about how our business is running, the support is above and beyond. Everything we need to run our business in 1 place. We expanded from grooming to add full services including behavioural training, boarding, and daycare. It's everything in one place that other systems either didn't offer or cost an exorbitant fee."
Melissa M.
McKinnons - NSW
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."
Liz Dunn
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
Scheduling & Booking Engine Questions
Everything you need to know about the intelligent booking engine and calendar.
Your booking engine is waiting.
Designed for exactly your kind of business.
18 constraint categories. Two booking modes. Self-service ready. Zero double-bookings. Built by running a real pet business, refined with dozens more.