Already using MoeGo?
Australian businesses save up to ~$5,700-7,300/year
An honest, side-by-side comparison to help you decide what's right for your Australian pet business.
The Facts at a Glance
MoeGo
www.moego.pet- Founded
- 2019
- Headquarters
- San Francisco, California, USA
- Focus
- All-in-one, grooming-focused
- Est. Customers
- ~4,500
- Pricing
- Monthly subscription ($49-239 USD/month, varies by business type)
Double Fee Alert for Australian Businesses
- •$49-239 USD/month subscription (plus FX fees for Australian cards)
- •US-based payment processing: 2.9-5%+ (vs Petboost localised 1.7% + $0.30)
Australian businesses pay both subscription AND international payment fees
Petboost
Built in Sydney- Founded
- 2022
- Headquarters
- Sydney, Australia
- Focus
- Multi-vertical pet services
- AU Presence
- Native (built in Sydney)
- Pricing
- $0/mo (waived at -+) + -
Consider MoeGo only if
There are limited scenarios where MoeGo may suit you better:
- US-based mobile groomers needing route optimisation
- Grooming businesses needing intelligent multi-van scheduling
- Companies wanting advanced marketing/CRM tools built-in
- Businesses comfortable with US-based support
- Operations that fit the grooming-first workflow design
Petboost is the better choice if
Purpose-built for Australian pet businesses with a design-first approach our customers rave about:
- Multi-service operators needing seamless grooming + daycare + boarding integration
- Businesses tired of systems where boarding/daycare feels like an afterthought
- Operators who need proper capacity/unit tracking for daycare and boarding
- Australian pet businesses wanting local support and compliance
- Businesses wanting simple, transparent pricing (one price for all business types)
- Former PetExec users who found MoeGo didn't handle multi-service well
From large daycares to solo groomers, businesses Australia-wide
Where Each Platform Excels
An honest look at how each platform handles key functionality.
Feature Comparison
MoeGo vs Petboost
Pet Attributes Library
Pre-built tags for allergies, grooming prefs, behavioural traits
Major differentiator: Petboost has comprehensive library; MoeGo requires manual creation
~50 basic pet codes
2,000+ pre-built attributes with 8+ categories
Pet & Owner Profiles
Comprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork
Petboost has double the tabs with integrated packages, sales, grooming prefs, vaccinations & paperwork in-profile
4 tabs (Overview, Details, Settings, History)
8 organised tabs with per-customer policy overrides & collaborative management
Booking Engine
Online appointment scheduling
MoeGo excels for mobile routing
Smart Schedule with route optimisation
Magic Schedule + Quick Force
Payment Processing (Card-Present)
In-person terminal payments
Petboost lower rates; same Stripe WisePOS-E terminal
2.9-5%+ (with intl fees)
0.0% + $0.00 (Terminal)
Payment Processing (Online)
Card-not-present payments
Petboost lower rates
2.9-5%+ (with intl fees)
-
SMS Payment Links
One-tap payment links via SMS
Petboost differentiator: one-tap payment links via SMS
Card on File
Saved cards for repeat payments
Both support saved cards
Route Optimisation
Mobile route planning
MoeGo excels here for mobile
Package Management
Prepaid package credits
Both have packages
Self-service 24/7 purchase
Course Management
Training course lifecycle
Petboost purpose-built for training
Native courses with templates
Session-Based Scheduling
Structured time blocks with per-session controls
Industry-standard capability for structured scheduling
Available
Schedules & Sessions
Per-Session Capacity
Different capacity limits per time block
Standard scheduling feature
Session Service Restrictions
Control which services available per session
Configure service availability per time block
Session Pet Eligibility
Breed, size, and age rules per session
Filter bookings by pet characteristics
Multi-Location
Multiple business locations
MoeGo ahead currently
Yes (Ultimate+)
CRM/Marketing
Customer relationship management
MoeGo more advanced marketing
Advanced (Growth+)
Basic
Mobile App
Mobile access
MoeGo has native apps
Native iOS/Android
Full screen web app
Feature Comparison MoeGo vs Petboost | M MoeGo | P Petboost🇦🇺Australian-Built |
|---|---|---|
Pet Attributes LibraryPre-built tags for allergies, grooming prefs, behavioural traits Major differentiator: Petboost has comprehensive library; MoeGo requires manual creation | ~50 basic pet codes | 2,000+ pre-built attributes with 8+ categories |
Pet & Owner ProfilesComprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork Petboost has double the tabs with integrated packages, sales, grooming prefs, vaccinations & paperwork in-profile | 4 tabs (Overview, Details, Settings, History) | 8 organised tabs with per-customer policy overrides & collaborative management |
Booking EngineOnline appointment scheduling MoeGo excels for mobile routing | Smart Schedule with route optimisation | Magic Schedule + Quick Force |
Payment Processing (Card-Present)In-person terminal payments Petboost lower rates; same Stripe WisePOS-E terminal | 2.9-5%+ (with intl fees) | 0.0% + $0.00 (Terminal) |
Payment Processing (Online)Card-not-present payments Petboost lower rates | 2.9-5%+ (with intl fees) | - |
SMS Payment LinksOne-tap payment links via SMS Petboost differentiator: one-tap payment links via SMS | ||
Card on FileSaved cards for repeat payments Both support saved cards | ||
Route OptimisationMobile route planning MoeGo excels here for mobile | ✅ Native (Growth+) | |
Package ManagementPrepaid package credits Both have packages | Self-service 24/7 purchase | |
Course ManagementTraining course lifecycle Petboost purpose-built for training | Limited | Native courses with templates |
Session-Based SchedulingStructured time blocks with per-session controls Industry-standard capability for structured scheduling | Available | Schedules & Sessions |
Per-Session CapacityDifferent capacity limits per time block Standard scheduling feature | ||
Session Service RestrictionsControl which services available per session Configure service availability per time block | ||
Session Pet EligibilityBreed, size, and age rules per session Filter bookings by pet characteristics | ||
Multi-LocationMultiple business locations MoeGo ahead currently | Yes (Ultimate+) | 🚧 Coming 2026 |
CRM/MarketingCustomer relationship management MoeGo more advanced marketing | Advanced (Growth+) | Basic |
Mobile AppMobile access MoeGo has native apps | Native iOS/Android | Full screen web app |
Last updated: December 2025 • Based on publicly available information
Our Focused Approach
We do fewer things exceptionally well rather than many things adequately. Our customers consistently tell us our design and user experience is miles ahead. Here's where we've intentionally focused elsewhere:
| Feature | Status | Our Approach |
|---|---|---|
| Route optimisation | Focused elsewhere | Use Google Maps; we focus on service delivery, not logistics |
| Multi-location management | FY26 | Single-location focus first |
| Advanced CRM/marketing | Considering | Basic communications now; integrate with marketing tools |
| Native iOS/Android apps | Considering | Full screen web app works well across devices |
| Branded phone number | Focused elsewhere | Use your existing business number |
| US localisation | 2029+ | Australia-first focus |
If any of these are dealbreakers today, MoeGo may be better suited for your current needs.
Built for Australian Businesses
US-based software simply can't match these Australian-specific advantages.
Payment Processing
Card-Present Rate
Card-Not-Present Rate
SMS Payment Links
Monthly Subscription
| Payment Processing | MoeGo | Petboost🇦🇺 |
|---|---|---|
| Card-Present Rate | 2.9-5%+ (with intl fees) | 0.0% + $0.00 |
| Card-Not-Present Rate | 2.9-5%+ (with intl fees) | - |
| SMS Payment Links | ❌ Not available | ✅ 3.1% + $0.60 |
| Monthly Subscription | $49-159 USD/month | $0/month (waived at -+) |
SMS Functionality
Appointment Reminders
Booking Confirmations
SMS Payment Links
2-Way Messaging
Advanced Telephony/2FA
| SMS Functionality | MoeGo | Petboost🇦🇺 |
|---|---|---|
| Appointment Reminders | ✅ Works in AU | ✅ Native AU support |
| Booking Confirmations | ✅ Works in AU | ✅ Native AU support |
| SMS Payment Links | ❌ Not available | ✅ One-tap payment via SMS |
| 2-Way Messaging | ✅ Works in AU | ❌ Not available |
| Advanced Telephony/2FA | ⚠️ Beta by request in AU | ❌ Not available |
Real Cost Comparison
Based on typical Australian pet business transaction volumes.
* For illustrative purposes only, based on industry averages. Your actual costs may vary.
| Cost Type | MoeGo | Petboost🇦🇺 |
|---|---|---|
| Annual Subscription (Mobile Growth) | ~$1,188 USD | $0 |
| Subscription FX/Foreign Tx Fees (~10%) | ~$119 | $0 |
| Payment Processing (Card-Present 30%) | ~$2,760 (2.9-5%+ with intl fees) | ~$1,710 (-) |
| Payment Processing (Online 70%) | ~$7,350 (3.4% + $0.30) | ~$3,990 (-) |
| Total Annual Cost | ~$11,417 | ~$5,700 |
You're paying twice with MoeGo
$49-239 USD/month subscription (plus FX fees for Australian cards), plus us-based payment processing: 2.9-5%+ (vs petboost localised 1.7% + $0.30). With Petboost, you pay $0/month (waived at -+ volume) and competitive AU payment processing rates.
What You Keep Instead of Paying in Fees
~$5,700-7,300/year/year
Based on $500K GMV, 80% online transactions
* For illustrative purposes only, based on industry averages. Your actual savings may vary.
Pricing Calculator
See exactly what you'll pay with Business
-/month + - transaction fee. Hit -/month and the subscription is waived. Unlike competitors, you can pass fees to customers.
Petboost Business
Hit -/month and your monthly fee is waived
Typical Competitor
Fixed costs regardless of revenue
SMS Included
~3 SMS per appointment included (confirmation, reminder, receipt). That's 300 messages worth $72-$120 based on retail mass SMS product rates for 3-4 segment messages (non-wholesale pricing).
Smart Onboarding
Automated magic onboarding (like Gingr, MoeGo) for Customers & Pets is free. Optional guided onboarding & data cleaning starts at $0 to ~$600 depending on your data, obligation free. See our onboarding options.
Your Savings
Save $681+ per month compared to typical competitors.
* Estimates based on 100 transactions averaging $100 each. Actual costs vary based on transaction volume and average ticket size.
From solo operators to
multi-van fleets
Petboost scales with you. Whether you're a one-person mobile groomer or running a large facility with multiple staff and spaces.
Solo Superstars
One-person operations with streamlined scheduling and automated payments.
- 1-tap booking management
- Automated invoicing & receipts
- After-hours self-service booking
- SMS reminders on autopilot
Growing Teams
3-10 staff with resource management, shared calendars, and team coordination.
- Multi-staff scheduling
- Per-resource capacity limits
- Team permissions & roles
- Shared customer database
Large Operations
Dog walking van fleets, multi-space facilities, and high-volume businesses.
- Fleet/van management
- Multi-space capacity tracking
- Volume pricing available
- Advanced automation rules
Making the Switch
It's easier than you think. Here's what to expect if you decide to move from MoeGo.
Migration Complexity
Customer Data
Export available; import assistance provided
Booking History
Not imported; fresh start in Petboost
Package Balances
Manual reconciliation recommended
Timeline
2-3 weeks typical, usually straightforward
Keep Your Existing Hardware
If you're using a Stripe WisePOS-E terminal with MoeGo, you can bring it across to Petboost. No new equipment needed.
We're here to help. We provide migration assistance for businesses switching from MoeGo.
Contact us for a migration assessmentWhich Is Right for Your Business?
MoeGo may suit you if:
- Route optimisation is critical (mobile grooming)
- You're US-based and want US support
- You need advanced marketing/CRM tools built-in
- You're grooming-only (no other services)
- You prefer native app store apps over a full screen web app
Petboost is the better choice if:
- You do grooming + daycare + boarding and need them to work seamlessly together
- You need proper capacity/unit tracking for daycare operations
- You want comprehensive pet & owner profiles with 8 organised tabs (vs 4 in MoeGo)
- You need per-customer policy overrides for cancellations and deposits
- You want simple refunds and automatic receipts for all payments
- You're an Australian business wanting local support
- Payment processing costs matter to your bottom line
- You want to earn $0/month (waived at -+) without paying more for less functionality
From large daycares to solo groomers, businesses Australia-wide
Still unsure? Book a no-pressure demo and we'll help you figure out if we're the right fit, even if that means recommending someone else.
MoeGo vs Petboost FAQs
Common questions about switching and comparing these platforms.
Ready to see Petboost in action?
Start your 14-day free trial, then activate Business Pro for 0 days with 0% Petboost fees. Only pay Stripe processing fees.
Last verified: 10th December 2025 | Pricing and features sourced from www.moego.pet
Found an error? Let us know and we'll correct it promptly.
MoeGo® is a registered trademark of its respective owners. This comparison is based on publicly available information and is not affiliated with or endorsed by MoeGo.