Already using MoeGo?
Australian businesses save up to ~$8,500/year
An honest, side-by-side comparison to help you decide what's right for your Australian pet business.
Switching from MoeGo?
How do payments work?
Stripe payments with optional in-person EFTPOS terminal support. Australian rates at 1.7% + $0.3.
How do payments work?
Stripe payments with optional in-person EFTPOS terminal support. Australian rates at 1.7% + $0.3.
Optionally, use a physical EFTPOS terminal for in-person tap-and-go, plus online payments for packages and invoices. Card-on-file with automatic pre-authorisation for no-show protection. Every transaction is automatically labelled and linked to the client, service, and invoice, making end-of-month, quarterly, and EOFY reconciliation simple.
Can I keep using Square?
Yes. About 1 in 5 businesses run Square in parallel.
Can I keep using Square?
Yes. About 1 in 5 businesses run Square in parallel.
Square charges 1.6% in-person and 2.2% online, while Stripe charges 1.7% + $0.3. Keep in mind that Square transactions won't be linked to your Petboost client records, so you'll need to reconcile them separately, which creates extra admin and higher bookkeeping costs. Transactions through Petboost + Stripe are automatically labelled and linked.
Can I transfer my MoeGo number?
No, it's a US +1 number. You'll get a local Australian +61 number instead.
Can I transfer my MoeGo number?
No, it's a US +1 number. You'll get a local Australian +61 number instead.
Your MoeGo number can't be ported across. With Petboost, your clients see a familiar Aussie number on their phone, and you won't burn through SMS credits as fast since local AU messages cost less than international ones.
Why businesses choose Petboost
Purpose-built for Australian pet businesses. No compromises.
Built for Australian Businesses
AUD pricing, GST-ready, No FX Fees
1 system, 1 plan, multi-category
Daycare + Grooming? We've got you.
All on one plan. No add-ons.
Most actions in 1-2 clicks!
Minimal digging. No endless menus
Easy for Pet Owners
Avg. time to book less than 2 min
The Facts at a Glance
MoeGo
www.moego.pet- Founded
- 2019
- Headquarters
- San Francisco, California, USA
- Focus
- All-in-one, grooming-focused
- Est. Customers
- ~4,500
- Pricing
- Monthly subscription (~$77-378 AUD/month, varies by business type)
Double Fee Alert for Australian Businesses
- •~$77-378 AUD/month subscription ($49-239 USD, plus FX fees for Australian cards)
- •US-based payment processing: 2.9-5%+ (vs Petboost 1.7% + $0.3 + 1.2-1.4% booking fee)
Australian businesses pay both subscription AND international payment fees
Petboost
Built in Sydney- Founded
- 2022
- Headquarters
- Sydney, Australia
- Focus
- Multi-vertical pet services
- AU Presence
- Native (built in Sydney)
- Pricing
- $65-240/mo + 1.2-1.4%or $0 with card volume*
*Subscription waived as a bonus reward: Pro at $7,500+/mo, Max at $20,000+/mo in card payments
Built for Australian Businesses
US-based software simply can't match these Australian-specific advantages.
Payment Processing
Card-Present Rate
Card-Not-Present Rate
SMS Payment Links
Monthly Subscription
| Payment Processing | MoeGo | Petboost🇦🇺 |
|---|---|---|
| Card-Present Rate | 2.9-5%+ (with intl fees) | 1.7% + $0.1 + 1.2-1.4% booking fee |
| Card-Not-Present Rate | 2.9-5%+ (with intl fees) | 1.7% + $0.3 + 1.2-1.4% booking fee |
| SMS Payment Links | ❌ Not available | ✅ 1.2-1.4% Petboost + 1.7% + $0.3 Stripe |
| Monthly Subscription | ~$77-378 AUD/month ($49-239 USD, varies by business type) | $65/month (waived at $7,500+ in card payments) |
SMS Functionality
SMS Credits (Basic)
SMS Credits (Growth)
SMS Credits (Ultimate)
2-Way Messaging
Mass Texting
Unlimited Auto Messages
Dedicated Phone Number
Call Forwarding
SMS Payment Links
SMS Infrastructure
MoeGo SMS Credit Packs (AUD equiv.)
Emoji Character Limit
Credit Currency
Pack Credits Rollover
| SMS Functionality | MoeGo | Petboost🇦🇺 |
|---|---|---|
| SMS Credits (Basic) | Mobile: 200/van. Salon: 300/location (resets monthly, no rollover) | Included with Business Pro & Max |
| SMS Credits (Growth) | Mobile: 900/van. Salon: 1,350/location (resets monthly, no rollover) | Included with Business Pro & Max |
| SMS Credits (Ultimate) | Mobile: 900/van. Salon: 1,350/location + unlimited auto messages | Included with Business Pro & Max |
| 2-Way Messaging | Available on all plans. US/Canada phone numbers only (no AU numbers available) | ✅ Messaging Pro add-on with dedicated AU number |
| Mass Texting | Available on all plans. All SMS from US number to AU incurs international routing costs | ✅ Available with Messaging Pro |
| Unlimited Auto Messages | ❌ Ultimate only ($159-239 USD/mo) | ✅ Included generous usage in Pro (500/mo) and Max (1000/mo) Plans |
| Dedicated Phone Number | ❌ Branded number on Ultimate plan. US/Canada only. Not available in Australia | ✅ Australian number with Messaging Pro |
| Call Forwarding | ❌ US/Canada only. Not available in Australia | Coming mid-2026 |
| SMS Payment Links | ❌ Not available in Australia | ✅ One-tap payment via SMS |
| SMS Infrastructure | Twilio (US-routed). ~US$0.0515/segment to AU vs ~US$0.0083 domestic (~6x higher per-SMS cost). Source: Twilio published pricing, March 2026 | Sinch Australia. Local infrastructure, lower latency |
| MoeGo SMS Credit Packs (AUD equiv.) | 100 for ~$24 ($0.24/ea), 500 for ~$79 ($0.16/ea), 1,000 for ~$142 ($0.14/ea), 2,000 for ~$253 ($0.13/ea), 10,000 for ~$553 ($0.06/ea) | AUD packs: 100/$15, 250/$35, 500/$65, 1,000/$120. Credits never expire |
| Emoji Character Limit | ⚠️ Drops from 160 to 70 chars/credit (UCS-2). Not disclosed upfront | Standard carrier encoding rules apply, documented clearly |
| Credit Currency | USD (FX conversion fees for AU businesses) | AUD (no conversion) |
| Pack Credits Rollover | ✅ Purchased packs roll over (plan credits do not) | ✅ Pack credits never expire |
Consider MoeGo only if
There are limited scenarios where MoeGo may suit you better:
- US-based mobile groomers needing route optimisation
- Grooming businesses needing intelligent multi-van scheduling
- Companies wanting advanced marketing/CRM tools built-in
- Businesses comfortable with US-based support
- Operations that fit the grooming-first workflow design
Petboost?
Purpose-built for Australian pet businesses with a design-first approach our customers rave about:
- Multi-service operators needing seamless grooming + daycare + boarding integration
- Businesses tired of systems where boarding/daycare feels like an afterthought
- Operators who need proper capacity/unit tracking for daycare and boarding
- Australian pet businesses wanting local support and compliance
- Businesses wanting simple, transparent pricing (one price for all business types)
- Former PetExec users who found MoeGo didn't handle multi-service well
From large daycares to solo groomers, businesses Australia-wide
Where Each Platform Excels
An honest look at how each platform handles key functionality.
Feature Comparison
MoeGo vs Petboost
Pet Owner Booking Experience
Self-service booking flow for pet owners
Petboost eliminates registration friction with phone-first auth
Online booking with account creation required
Passwordless phone login, progressive info collection, smart eligibility filtering, 24/7 booking in under 2 minutes
Pet Profile Visibility (Owner)
What pet owners can see and manage about their pets
Petboost gives owners comprehensive view; MoeGo is groomer-focused
Basic pet info and grooming history
Full pet profile with vaccinations, care notes, family pets, emergency contacts, and grooming preferences
Pet Attributes Library
Pre-built tags for allergies, grooming prefs, behavioural traits
Major differentiator: Petboost has comprehensive library; MoeGo requires manual creation
~50 basic pet codes
2,000+ pre-built attributes with 8+ categories
Pet & Owner Profiles
Comprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork
Petboost has double the tabs with integrated packages, sales, grooming prefs, vaccinations & paperwork in-profile
4 tabs (Overview, Details, Settings, History)
8 organised tabs with per-customer policy overrides & collaborative management
Booking Engine
Online appointment scheduling
MoeGo excels for mobile routing
Smart Schedule with route optimisation
Magic Availability Check + Quick Create
Payment Processing (Card-Present)
In-person terminal payments
Petboost lower rates; same Stripe WisePOS-E terminal
2.9-5%+ (with intl fees)
1.7% + $0.1 + 1.2-1.4% booking fee
Payment Processing (Online)
Card-not-present payments
Petboost lower rates
2.9-5%+ (with intl fees)
1.7% + $0.3 + 1.2-1.4% booking fee
SMS Payment Links
One-tap payment links via SMS
Petboost differentiator: one-tap payment links via SMS. Not available in MoeGo for Australian businesses
SMS 2-Way Messaging
Interactive text conversations with clients
MoeGo includes 2-way communication on all plans but only via US/Canada phone numbers. No Australian numbers available. Petboost offers it with a dedicated AU number on any paid plan
Available on all plans. US/Canada numbers only
Messaging Pro add-on (any paid plan)
Dedicated AU Phone Number
Your own Australian business number for SMS
MoeGo branded phone numbers are available in the US and Canada only. Dedicated AU numbers are not offered
SMS Pricing Transparency
Published per-message pricing
MoeGo SMS credit packs visible after login. Pricing in USD. Petboost publishes AUD credit pack pricing openly
In-app only: 100/$15, 500/$50, 1K/$90, 2K/$160, 10K/$350 (all USD)
SMS Infrastructure (AU)
SMS delivery infrastructure for Australian numbers
MoeGo uses Twilio: ~US$0.0515/segment to AU vs ~US$0.0083 to US (~6x higher). Source: Twilio published pricing, March 2026
Twilio US (routed internationally)
Sinch Australia (local)
Card on File
Saved cards for repeat payments
Both support saved cards
Route Optimisation
Mobile route planning
MoeGo excels here for mobile
Package Management
Prepaid package credits
Both have packages; Petboost enables pet owner self-purchase anytime
Self-service 24/7 purchase with visual "coffee card" credit tracking
Course Management
Training course lifecycle
Petboost purpose-built for training
Native courses with templates
Session-Based Scheduling
Structured time blocks with per-session controls
Industry-standard capability for structured scheduling
Available
Schedules & Sessions
Per-Session Capacity
Different capacity limits per time block
Standard scheduling feature
Session Service Restrictions
Control which services available per session
Configure service availability per time block
Session Pet Eligibility
Breed, size, and age rules per session
Filter bookings by pet characteristics
Multi-Location
Multiple business locations
MoeGo ahead currently
Yes (Ultimate+)
CRM/Marketing
Customer relationship management
MoeGo more advanced marketing
Advanced (Growth+)
Basic
Mobile App
Mobile access
MoeGo requires app store download; Petboost works instantly from browser
Native iOS/Android (requires download)
Progressive web app with passwordless login, no download required, works on any device
Feature Comparison MoeGo vs Petboost | M MoeGo | P Petboost🇦🇺Australian-Built |
|---|---|---|
Pet Owner Booking ExperienceSelf-service booking flow for pet owners Petboost eliminates registration friction with phone-first auth | Online booking with account creation required | Passwordless phone login, progressive info collection, smart eligibility filtering, 24/7 booking in under 2 minutes |
Pet Profile Visibility (Owner)What pet owners can see and manage about their pets Petboost gives owners comprehensive view; MoeGo is groomer-focused | Basic pet info and grooming history | Full pet profile with vaccinations, care notes, family pets, emergency contacts, and grooming preferences |
Pet Attributes LibraryPre-built tags for allergies, grooming prefs, behavioural traits Major differentiator: Petboost has comprehensive library; MoeGo requires manual creation | ~50 basic pet codes | 2,000+ pre-built attributes with 8+ categories |
Pet & Owner ProfilesComprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork Petboost has double the tabs with integrated packages, sales, grooming prefs, vaccinations & paperwork in-profile | 4 tabs (Overview, Details, Settings, History) | 8 organised tabs with per-customer policy overrides & collaborative management |
Booking EngineOnline appointment scheduling MoeGo excels for mobile routing | Smart Schedule with route optimisation | Magic Availability Check + Quick Create |
Payment Processing (Card-Present)In-person terminal payments Petboost lower rates; same Stripe WisePOS-E terminal | 2.9-5%+ (with intl fees) | 1.7% + $0.1 + 1.2-1.4% booking fee |
Payment Processing (Online)Card-not-present payments Petboost lower rates | 2.9-5%+ (with intl fees) | 1.7% + $0.3 + 1.2-1.4% booking fee |
SMS Payment LinksOne-tap payment links via SMS Petboost differentiator: one-tap payment links via SMS. Not available in MoeGo for Australian businesses | ||
SMS 2-Way MessagingInteractive text conversations with clients MoeGo includes 2-way communication on all plans but only via US/Canada phone numbers. No Australian numbers available. Petboost offers it with a dedicated AU number on any paid plan | Available on all plans. US/Canada numbers only | Messaging Pro add-on (any paid plan) |
Dedicated AU Phone NumberYour own Australian business number for SMS MoeGo branded phone numbers are available in the US and Canada only. Dedicated AU numbers are not offered | ❌ US/Canada only | ✅ Australian number with Messaging Pro |
SMS Pricing TransparencyPublished per-message pricing MoeGo SMS credit packs visible after login. Pricing in USD. Petboost publishes AUD credit pack pricing openly | In-app only: 100/$15, 500/$50, 1K/$90, 2K/$160, 10K/$350 (all USD) | ✅ Published credit pack pricing in AUD |
SMS Infrastructure (AU)SMS delivery infrastructure for Australian numbers MoeGo uses Twilio: ~US$0.0515/segment to AU vs ~US$0.0083 to US (~6x higher). Source: Twilio published pricing, March 2026 | Twilio US (routed internationally) | Sinch Australia (local) |
Card on FileSaved cards for repeat payments Both support saved cards | ||
Route OptimisationMobile route planning MoeGo excels here for mobile | ✅ Native (Growth+) | |
Package ManagementPrepaid package credits Both have packages; Petboost enables pet owner self-purchase anytime | Self-service 24/7 purchase with visual "coffee card" credit tracking | |
Course ManagementTraining course lifecycle Petboost purpose-built for training | Limited | Native courses with templates |
Session-Based SchedulingStructured time blocks with per-session controls Industry-standard capability for structured scheduling | Available | Schedules & Sessions |
Per-Session CapacityDifferent capacity limits per time block Standard scheduling feature | ||
Session Service RestrictionsControl which services available per session Configure service availability per time block | ||
Session Pet EligibilityBreed, size, and age rules per session Filter bookings by pet characteristics | ||
Multi-LocationMultiple business locations MoeGo ahead currently | Yes (Ultimate+) | 🚧 Coming 2026 |
CRM/MarketingCustomer relationship management MoeGo more advanced marketing | Advanced (Growth+) | Basic |
Mobile AppMobile access MoeGo requires app store download; Petboost works instantly from browser | Native iOS/Android (requires download) | Progressive web app with passwordless login, no download required, works on any device |
Last updated: January 2026 • Based on publicly available information
Our Focused Approach
We do fewer things exceptionally well rather than many things adequately. Our customers consistently tell us our design and user experience is miles ahead. Here's where we've intentionally focused elsewhere:
| Feature | Status | Our Approach |
|---|---|---|
| Route optimisation | Focused elsewhere | Use Google Maps; we focus on service delivery, not logistics |
| Multi-location management | FY26 | Single-location focus first |
| Full email sending infrastructure | Focused elsewhere | Marketing Ideas provides campaign templates and audience segmentation; use Mailchimp for automated sending |
| Native iOS/Android apps | Considering | Full screen web app works well across devices |
| Branded phone number | Focused elsewhere | Use your existing business number |
| US localisation | 2029+ | Australia-first focus |
If any of these are dealbreakers today, MoeGo may be better suited for your current needs.
Real Cost Comparison
Based on typical Australian pet business transaction volumes.
* For illustrative purposes only, based on industry averages. Your actual costs may vary.
| Cost Type | MoeGo | Petboost🇦🇺 |
|---|---|---|
| Annual Subscription (Mobile Growth) | ~$1,770 AUD (~$1,188 USD) | $780/year (waived at $7,500+/mo) |
| Subscription FX/Foreign Tx Fees (~10%) | ~$177 AUD | $0 (AU-based) |
| Payment Processing (Card-Present 30%) | ~$4,113 AUD (2.9-5%+ with intl fees) | ~$1,710 (1.7% + $0.3 + 1.2-1.4% booking fee) |
| Payment Processing (Online 70%) | ~$10,952 AUD (3.4% + $0.45 with intl fees) | ~$3,990 (1.7% + $0.3 + 1.2-1.4% booking fee) |
| Petboost Booking Fee (on $200K GMV) | N/A (included above) | ~$2,800 (1.2-1.4%) |
| Total Annual Cost (incl. transaction fees) | ~$17,012 AUD | ~$8,500 |
You may be paying twice with MoeGo
~$77-378 AUD/month subscription ($49-239 USD, plus FX fees for Australian cards), plus us-based payment processing: 2.9-5%+ (vs petboost 1.7% + $0.3 + 1.2-1.4% booking fee). With Petboost, you pay $65/month (waived at $7,500+ volume) and competitive AU payment processing rates.
What You Keep Instead of Paying in Fees
~$8,500/year
Based on $500K GMV, 80% online transactions
* For illustrative purposes only, based on industry averages. Your actual savings may vary.
Which plan is right for you?
Enter your numbers and see
Business Pro starts at -/month with 0 appointments included. Business Max at -/month gives you unlimited appointments.
Total customer payments (all methods)
Appointments you expect each month
Reminders and notifications sent
What percentage of payments go through card on file?
Subscription waiver impact: Your total revenue ($10,000) would qualify for a subscription waiver, but only $8,000 goes through card on file. Increase card payments to $0 to unlock the waiver.
💡 Consider Business Max
At 100 bookings/month, Pro would cost $45/month (including $0 in overage fees). Max costs $45/month, which is $0/month more but includes unlimited appointments.
Business Pro
Hit -/month in card payments and your monthly fee is waived
Hidden Costs of Non-Card Payments
$408/mo20 of your 100 appointments are paid without card on file
$1 in fees saves $408 in hidden costs
Annual impact: $4,892/year in recoverable losses
Generous SMS Limits
Pro includes 0 SMS/month, Max includes 0. Most businesses never hit these limits. You've set 300 SMS/month. You'll need 3 SMS Power-Up Packs ($45).
When to Upgrade
At your current revenue, Business Max becomes better value at ∞ appointments/month. You're at 100. Pro includes $0 in overage fees, but is still $0 cheaper than Max.
Your Savings
Save $636+ per month compared to typical competitors.
Quick Plan Comparison
Business Pro
- • -/month (waived at -+ card payment volume)
- • 0 appointments included
- • -/appointment after 0
- • 0 SMS/month included
- • - transaction fee
Business Max
- • -/month (waived at -+ card payment volume)
- • Unlimited appointments
- • No per-appointment overage fees
- • 0 SMS/month included
- • - transaction fee
Both plans include SMS Power-Up Packs at $15 for 100 additional SMS if needed.
* Estimates based on $10,000 total revenue (80% card on file), 100 appointments, and 300 SMS. Hidden cost estimates use industry averages for no-show rates, cancellation losses, and admin time. Actual costs vary.
Calculate your potential savings
Enter your business numbers and compare total costs including international card and currency conversion fees.
Cost Comparison Calculator
See exactly what you save with Petboost
MoeGo (Grooming)
Petboost
If platform fee passed to customers: $0/mo
Annual savings: $8,966
Compared to MoeGo (Grooming) Basic at 100 transactions/month
MoeGo (Grooming) pricing from their pricing page. Verified 2026-03-22. USD converted to AUD at current exchange rates.
From solo operators to
multi-van fleets
Petboost fits your business. Whether you're a one-person mobile groomer or running a large facility with multiple staff and spaces.
Solo Superstars
One-person operations with streamlined scheduling and automated payments.
- 1-tap booking management
- Automated invoicing & receipts
- After-hours self-service booking
- SMS reminders on autopilot
Growing Teams
3-10 staff with resource management, shared calendars, and team coordination.
- Multi-staff scheduling
- Per-resource capacity limits
- Team permissions & roles
- Shared customer database
Large Operations
Dog walking van fleets, multi-space facilities, and high-volume businesses.
- Fleet/van management
- Multi-space capacity tracking
- Volume pricing available
- Advanced automation rules
Making the Switch
It's easier than you think. Here's what to expect if you decide to move from MoeGo.
Migration Complexity
Customer Data
Export available; import assistance provided
Booking History
Not imported; fresh start in Petboost
Package Balances
Manual reconciliation recommended
Timeline
2-3 weeks typical, usually straightforward
Keep Your Existing Hardware
If you're using a Stripe WisePOS-E terminal with MoeGo, you can bring it across to Petboost. No new equipment needed.
We're here to help. We provide migration assistance for businesses switching from MoeGo.
Contact us for a migration assessmentWhich Is Right for Your Business?
MoeGo may suit you if:
- Route optimisation is critical (mobile grooming)
- You're US-based and want US support
- You need advanced marketing/CRM tools built-in
- You're grooming-only (no other services)
- You prefer native app store apps over a full screen web app
Petboost?
- You do grooming + daycare + boarding and need them to work seamlessly together
- You need proper capacity/unit tracking for daycare operations
- You want comprehensive pet & owner profiles with 8 organised tabs (vs 4 in MoeGo)
- You need per-customer policy overrides for cancellations and pre-authorisation
- You want simple refunds and automatic receipts for all payments
- You're an Australian business wanting local support
- Payment processing costs matter to your bottom line
- You want to earn $0/month (waived at $7,500+) without paying more for less functionality
From large daycares to solo groomers, businesses Australia-wide
Still unsure? Book a no-pressure demo and we'll help you figure out if we're the right fit, even if that means recommending someone else.
Honest about change
The little bit of pain is generally 4 to 6 weeks. Then it clicks.
Switching to any new system is a big adjustment. Buttons are in different places, naming might be different, and the muscle memory you have built does not transfer overnight. We tell every customer the same thing: give it 4 to 6 weeks. Then, one day, you realise it is so much better.
MoeGo vs Petboost FAQs
Common questions about switching and comparing these platforms.
Explore Petboost by Service Type
Purpose-built features for every type of pet business.
Ready to see Petboost in action?
Start your 14-day free trial, then activate Business Pro for 21 days with 0% Petboost fees. Only pay Stripe processing fees.
Last verified: 22nd March 2026 | Pricing and features sourced from www.moego.pet
Found an error? Let us know and we'll correct it promptly.
MoeGo® is a registered trademark of its respective owners. This comparison is based on publicly available information and is not affiliated with or endorsed by MoeGo.