Product Updates
Per-Service Quantity Allocation for Packages
The package creation wizard now has a dedicated step for choosing services and setting individual credit quantities. Pick between a shared credit pool where all services draw from one balance, or per-service allocation where each service gets its own capped quantity. Clearer for multi-service packages with different visit counts per service type.
Enhanced Abandoned Booking Recovery
Abandoned booking detection now covers returning clients as well as new ones, giving you visibility into drop-offs across your entire client base. Abandoned bookings surface in your Mission Control attention queue with the pet, service, and drop-off point. Messaging Pro subscribers also get personalised auto-reach-out texts drafted from the booking context, so recovery messages feel natural and land faster.
My Day Page for Service Performers
A dedicated streamlined run sheet for team members who only need to see their own schedule. No noise from other calendars. Works equally well for mobile groomers on the road and premise-based staff at the salon, with day and week views, quick filters, and the same run sheet detail cards as Mission Control.
Run Sheet View in Mission Control
A detailed chronological view of your day using mini appointment cards with inline form responses, notes, and status-aware action buttons. Sort by start time, pet name, or service. Group by start time, appointment status, team member, resource, service, service category, or course. Filter by status, team member, resource, service category, and payment method.
Rich Text Notes on Appointments
Your notes look the way you wrote them. Bold, italic, links, and lists all display correctly on appointment cards and the timeline view, so care instructions and grooming notes are clear at a glance without clicking into edit mode.
Appointment Card Design Refresh
A visual refresh of the appointment card across Mission Control, the calendar, and appointment views. Pet photos render with smart placeholders, the sidebar layout is cleaner with improved spacing, and status indicators are easier to read at a glance.
Calendar Day, Week & Month View Performance
Follow-on speed improvements to Day, Week, and Month views. Header templates no longer re-render unnecessarily, and the Month expanded mode handles large appointment volumes without slowdown.
Smoother Session Handling for Pet Owners
Improved handling when a pet owner returns to the booking form after time away. The experience now guides them back in seamlessly rather than showing an error page.
Visual Rescheduling
Drag an appointment to a new time and see a visual preview of where it will land before confirming. Clearer feedback when moving appointments and fewer accidental changes.
Duplicate Tab Edit Guard
If you open the same service, setting, or form in multiple browser tabs, the second tab shows a warning with the number of unsaved changes and lets you choose which tab to keep editing in. Prevents accidental overwrites when working across tabs on the same device.
Membership Badge on Appointment Cards
Active membership holders now show a member badge on their appointment cards, making it easy to see at a glance who is on a membership plan.
Mission Control & Appointments Speed Upgrade
A ground-up rebuild of Mission Control for speed and reliability. The calendar loads 2-3x faster, businesses with high daily volumes no longer experience delays, and drag-and-drop finally works reliably on iPad and touch devices. The #1 iPad support complaint is fixed.
Revenue Calendar View
A new calendar view that shows revenue per day instead of individual appointments. See at a glance which days are your biggest earners, spot quiet days that need filling, and compare revenue across your week without switching to reports.
Colour Mode Across All Appointment Views
Service category colours now display consistently across all appointment card views, the kanban board, and the daily timeline for easier visual scanning.
Mark Pet as Passed Away
A sensitive, dedicated flow for recording when a pet has passed. The pet is gently archived with its full history preserved, future bookings are handled, and the profile is clearly marked so your team never accidentally contacts the owner about that pet.
Enterprise HQ for Multi-Location Businesses
Run every location from one consolidated dashboard. Compare performance side by side with cross-location reporting, switch between sites in a click, and manage billing for the whole organisation in one place.
Auto-Send Forms on Self-Service Bookings
Intake forms linked to a service now send automatically when a pet owner completes an online booking. No staff action required. The form arrives via SMS and email so it is signed and on file before the first appointment.
Shareable Page Links and Browser Navigation
Every page in Petboost now has its own unique URL. Bookmark your daily Mission Control view, share a direct link to a specific pet's vaccination tab with a colleague, and use browser back and forward to navigate naturally. A full architectural migration from tab-based to route-based navigation across the entire app.
Memberships & Subscriptions
Build recurring revenue with membership plans that bundle member benefits and multi-pet pricing. Pet owners purchase and manage their own memberships from their portal, and billing is collected automatically through Stripe on every renewal.
Phone Number Sign-Up for Pet Owners
Pet owners can now create their account using just a mobile number. No email required. Perfect for clients who prefer texting over email.
Collapsible Attention Groups in Mission Control
Attention items in Mission Control are now grouped by type (draft accounts, $0 check-outs, pending approvals) with collapse/expand and bulk actions. Less noise when things are under control, instant visibility when they are not.
Digital Intake Forms with E-Signatures
Build intake and consent forms with a visual drag-and-drop builder, capture electronic signatures, and assign forms to specific services. Forms send automatically via SMS and email when a client books, so paperwork is signed and on file before they walk in. Supports sections, conditional fields, file uploads, and completion notifications to your team.
Service Category Quick-Filter Chips
One-tap filter chips in the Mission Control header let you instantly narrow your view to a single service category. See only grooms, only daycare, or only walks without opening a filter panel.
Custom Fields on Pet & Owner Profiles
Capture the details that matter to your business with six field types (text, dropdown, date, number, toggle, multi-select) across pet and owner profiles. Set each field to Staff Only, Client Visible, or Client Editable so you control exactly what your team sees and what clients can manage themselves. Link fields to intake forms so client answers auto-populate their profile.
Multi-Pet Household Booking
When a pet owner books multiple pets from the same household, the system intelligently merges them into a single grouped appointment. No more juggling separate bookings for siblings.
Bulk Availability Review for Recurring Bookings
When creating a recurring series, review all proposed dates at once in a grid. See conflicts, availability issues, and resolution options for the entire run before confirming, instead of checking one date at a time.
Per-Pet Add-On Quantities
Set different add-on quantities for each pet in a multi-pet booking. One dog gets a nail trim, the other does not - now easy to manage.
Course Session Badges on Appointment Cards
Appointments that are part of a course now show the course name and session number (e.g. "Puppy School - Session 3 of 6") on the card across Mission Control, the calendar, and the kanban board.
SMS Usage Tracking and Reporting
Visual dashboard showing your SMS credit consumption over time, message delivery rates, and auto top-up settings. See exactly where your credits go and manage your messaging costs from one place.
Capacity Utilisation Analytics
Understand how fully your team and resource capacity is being used over any period. Visual charts and suggested actions support staffing and scheduling decisions, showing which resources are under-utilised and where you could add more bookings.
Lifetime Appointment Metrics
Lifetime visit count, total spend, and service history on the customer profile, spanning the full appointment record. Staff see accurate customer value at a glance, regardless of how long the client has been with you.
Pet Activity Timeline
One chronological story per pet: diary notes, appointment history, grooming records, and photos in a single, searchable timeline. Filter by type and search across all entries for fast reference.
Service Showcase Dialog
A rich, full-screen service preview pet owners can open before booking. Shows pricing, duration, multi-pet rates, policies, and service area, helping clients make informed decisions before they book.
Dedicated Number Status
See whether your Messaging Pro dedicated number is active, provisioning, or requires attention, with clear status indicators so you know exactly why sending may be disabled.
Offboarding Data Export
Download your data in CSV format: pets, owners, services, team members, resources, packages, balances, and appointment history. Your data belongs to you, and Petboost makes it easy to take it with you if you ever need to.
Tags for Pets & Pet Owners
Label pets and customers with custom tags such as "VIP", "Nervous", or "Puppy Program". Tags appear on appointment cards and customer profiles, making it easy to segment, search, and recognise clients at a glance.
Visit Frequency Tracking
See how often each client visits at a glance. Visit frequency badges appear on appointment cards, customer profiles, and Mission Control, helping you identify loyal regulars and clients who may need a follow-up.
Self-Serve Reschedule Approval
When a pet owner reschedules and your business requires booking approval, the appointment returns to "Pending" status so your team can review the new time before confirming.
Transaction Summary
A dedicated transaction summary view in Reporting & Intelligence. Filter by date range, payment type (card, cash, bank transfer), and transaction category. Export to CSV to support your bookkeeping.
Stay Check-in & Check-out Windows
Set arrival and departure time ranges for boarding and daycare that match your real operating hours. Pet owners see the available windows when booking online, and staff are guided when creating or editing stays.
Export & Print Services
Export your full service list to CSV or print a formatted price list. Useful for staff reference, marketing materials, or sharing with clients.
Pet Owner Report Cards
Pet owners can open a full report card for any visit, including from direct links. Multi-pet appointments show clearer labelling so each pet's notes are easy to find.
Mobile Service SMS Templates
Pick-up and drop-off SMS messages use mobile-specific wording so the message matches whether you are on-site or visiting the client. The "notify ready" action also uses the correct language for mobile vs in-salon workflows.
Add-on Picker for Appointments
A dedicated add-on carousel when building appointments. Browse, search, and filter available add-ons by eligibility and price within the appointment form. Add-ons that do not apply to the pet or service are automatically hidden.
File Attachments in Grazi AI
Attach screenshots or documents to your Grazi conversation for more accurate help with visual questions or complex scenarios.
Read-Only Admin Access
Team members without admin access can view admin areas (services, settings, billing) in read-only mode. They see the information they need without the risk of accidental changes.
Send Upcoming Appointments via SMS
One tap to text a client a clear list of their upcoming appointments with a link to manage them in the pet owner app. Available from the customer profile and messaging panel.
Grazi AI Message Feedback
Rate Grazi's answers with a thumbs up or thumbs down, with optional notes. Your feedback directly improves the quality of responses over time.
Pet Name Formatting for SMS
Multi-pet appointment notifications read naturally (e.g. "Bella & Max") in SMS previews and sent messages.
Remove a Pet from Multi-Pet Bookings
Pet owners can remove a pet from an existing multi-pet booking without starting from scratch. The remaining appointment is automatically re-validated for availability.
QR Booking Cards
Generate printable QR cards that link directly to your online booking page. Place them at your front desk, in your waiting area, or hand them out, and clients scan to book instantly.
AI-Drafted Recovery Messages
Draft personalised recovery messages with AI assistance when reaching out to pet owners with abandoned bookings. Available directly from the customer profile.
Packages Carousel on Public Page
Services and packages are browsable together on your public business page, improving discovery and helping pet owners find bundled options alongside individual services.
Package Archiving
Seasonal package ended? Archive it so it disappears from your price list and booking form but stays on every client who purchased it. Restore it next season with one click. No data lost, no confusion for staff.
Pre-Authorisation Alerts
For services that require funds to be pre-held, staff see a clear alert showing when the card will be pre-authorised and the expected timing, supporting clear communication with pet owners about payment timing.
Course Templates
A dedicated management page for course templates with structured lesson definitions and reusable note templates. Build consistent courses from templates, complete with lesson plans and session note patterns.
New Client Checklist
A guided flow to capture missing pet and owner details during onboarding. Ensures profiles are complete before the first appointment, supporting accurate eligibility checks and communication.
Date Change Notifications
When an appointment date or time changes, teams can choose to notify the customer or suppress notifications.
Add-On Eligibility Validation
Ineligible add-ons are blocked at the point of booking, both in the pet owner app and staff scheduler.
Multi-Pet Tier Pricing for Courses
Course pricing follows the same multi-pet tier rules as individual services, so businesses offering training classes can set pricing that reflects multi-pet households.
Business Flex Plan
A new plan tier between Business Pro and Business Max for businesses with their own payment terminal. Business Flex includes all Pro features with higher appointment and SMS limits, plus $0 fees on cash, bank transfers, and external EFTPOS payments. Keep your existing Square, Tyro, or bank terminal alongside Petboost.
Email Preview with Branding
Preview notification emails as your customers will see them, including your logo, colours, and business details.
Follow-Up Booking Prompt
After marking an appointment as paid or completed, a prompt appears suggesting a follow-up booking for the same pet. One click opens a new appointment form pre-filled with the pet, owner, and service details.
Grazi AI Conversation History & Escalation
Grazi AI now saves your conversations automatically so you can pick up where you left off. Browse past conversations grouped by time, resume recent chats, and start fresh whenever you need to. If Grazi AI cannot fully resolve your question, escalate directly to human support with one click.
Pricing Assistant
Adjust your service prices in bulk with four modes. Apply a fixed dollar increase or decrease, adjust by percentage, build Petboost fees into your service prices so customers see one clean number, or use Magic Pricing for analytics-driven recommendations based on demand, utilisation, and hourly rate analysis.
Emergency Contacts on Pet Owner Profiles
Store vet or clinic details and backup phone numbers on every pet owner profile. Emergency contact information appears prominently on pet owner and pet summary cards with one-tap call actions, so staff can reach the right person quickly.
Grooming History Timeline
A visual timeline of every completed grooming appointment on each pet's profile. See dates, services, team members, session notes, and photos at a glance. Filter by Australian season (Summer, Autumn, Winter, Spring) to compare grooming patterns across the year.
Bulk Edit Pet Details
Edit pet details across your entire customer base in a spreadsheet-style grid. Update names, breeds, weights, genders, desexed status, and birthdates in bulk. Filter by missing data to quickly fill gaps in your pet records.
Notes Templates for Services & Courses
Pre-fill appointment notes from service and course template defaults. Configure customer-facing and internal notes once, and they are automatically applied to every new appointment created for that service. Staff can edit or remove them after creation.
Auto-Prefill Appointment Notes
Default note text from the service pre-fills in the appointment form, saving time on repeated instructions.
Abandoned Booking Email Notifications
Receive automatic email notifications when a customer starts a booking but does not complete it. Sent hourly so you can follow up and recover the booking. Toggle on or off from Settings, Notifications.
Interactive Pricing Calculator
An interactive calculator on the Petboost website that estimates your total monthly cost based on appointment volume, card payment percentage, and SMS usage. Compare Pro, Flex, and Max plans side by side and see the appointment volume at which upgrading saves money.
Visual Tier Timeline for Stay Pricing
Stay service pricing now uses a visual tier timeline where tiers are proportional blocks along a time axis. Click blocks to edit rates, drag grip handles to adjust boundaries, and add tiers at the end. Undo and redo support. Falls back to a grid on mobile.
Calendar Week View: Group by Day
Week view now supports grouping by day alongside the existing team member, resource, service, and category groupings. Per-day appointment counts are shown for each row, giving you a clear picture of daily load distribution.
Contextual Suggestions in Command Palette
The Quick Command Centre and Grazi AI now show suggested questions based on which page you are viewing. Suggestions change based on the active page and tab, surfacing relevant insights without you having to think of what to ask.
Public Holidays Management
Automatically populate Australian public holidays by state and territory. View upcoming holidays in a visual week grid, then apply them as blocked time across your team members and resources with one click. Includes holiday presets when creating blocked time so you never accidentally book over a public holiday.
Vaccination Alerts on Scheduler
Overdue vaccination alerts now appear directly on appointment cards in your calendar. See at a glance which pets have expired or missing vaccinations before they arrive, so you can follow up with the owner or flag it for your team.
Enhanced Pet Notes & Attachments
Notes and attachments are now available on pet profiles, not just appointments. Add care instructions, behavioural observations, or important documents directly to a pet's record where your whole team can access them.
Smarter Blocked Time Overlap Detection
Creating blocked time now checks for overlapping appointments and existing blocked periods before saving. Clear warnings show exactly what conflicts exist so you can resolve them before blocking out the time.
Pet Owner Photo Gallery & Map View
Pet owners can now browse every photo from every appointment in a dedicated gallery on their portal. Photos can be viewed on an interactive map, filtered by pet and date, and saved as favourites. A visual timeline of care memories for every customer.
Played With Pets Tracking
Record which pets played together during daycare or group sessions. Search and select from all pets checked in for the day, building a social history that helps you manage playgroups and keep owners informed about their pet's interactions.
SMS Appointment Cancellation
Customers can now cancel their appointments by replying to an SMS reminder. The system checks cancellation eligibility, enforces your cancellation window and fee policies, and updates the appointment automatically.
Complete Appointment Lifecycle Automation
Petboost now automates the entire appointment lifecycle: pre-hold funds 72 hours before, auto-start at appointment time, auto-complete at end time, auto-finalise with invoice generation, and auto-pay 30 minutes later. All configurable per service, with automatic SMS and email notifications at every stage.
Quick Command Centre
A unified search and action hub accessible with Cmd+K or Ctrl+K. Search for any pet, service, team member, resource, package, or page. Toggle sources on and off, access recent items, jump to deep settings with breadcrumb paths, and hand off natural language questions to Grazi AI. Everything in your business, one keystroke away.
Service Capacity Mode
Control how capacity is calculated per service with dedicated capacity mode settings. Fine-tune how many simultaneous appointments each service allows for multiple, or a single pet owner at a time.
Billing History & Transaction Breakdown
A detailed billing history tab in Settings showing your Petboost costs broken down by category: subscription fees, booking fees, Stripe processing fees, and SMS charges. View by month, quarter, or financial year with visual charts and downloadable PDFs.
Customer Note Notifications
Get notified when customer notes are added. Choose email or SMS alerts for important customer updates, ensuring your team never misses key information about a pet or owner.
Bulk SMS Announcements
Send SMS announcements to multiple customers at once. Filter recipients, preview messages, and track delivery status. Includes opt-out handling, content analysis for compliance, and a history view of past announcements.
Notification Preview
Preview exactly what your customers will see before enabling notifications for a service. See the full SMS or email content with sample data to verify your messages are correct.
2-Way SMS & Messaging Pro
A complete 2-way messaging system with your own dedicated Australian phone number, a full threaded inbox, delivery tracking, and smart credit management. Clients reply directly to your messages and you respond from the Petboost dashboard.
Grazi AI: Your AI Business Assistant
Grazi AI is now smarter than ever. Ask questions about your business, get instant insights, draft client communications, and get step-by-step guidance on any Petboost feature. Powered by the latest AI models.
Appointment Update Notifications
Businesses now receive notifications when appointment details change, including the old and new values for time, service, and team member. Stay informed without checking the calendar.
Care Colouring Mode
Colour-code your calendar by care type so you can see at a glance what kind of appointment each slot is. Works across the scheduler and Mission Control for instant visual clarity.
Communication Preferences
Per-business marketing consent and communication preferences. Pet owners can manage their opt-in status, and businesses can view and respect those preferences from the CRM.
SMS Confirmation Reply
Customers can now confirm their appointment by replying to an SMS reminder. Reduces no-shows by getting an active acknowledgement before the appointment.
Simulate Pet Owner Booking & Profile
See exactly what your customers see. Simulate the full booking and profile completion experience for any pet owner, so you can troubleshoot eligibility, availability, and onboarding without guessing.
Team Member Password Reset
Reset team member passwords directly from the team management page. No more email chains or manual resets.
Per-Client Payment Settings Override
Override default payment settings for individual pet owner accounts. Set custom payment rules for specific clients without changing your global configuration.
Cancellation Fee Payments
Charge and collect cancellation fees directly through Petboost. Set fee amounts, send payment links via SMS, and track collection status, all from the appointment view.
Bank Transfer Payment Confirmation
Mark transactions as paid via bank transfer and send confirmation to pet owners. Supports businesses that accept direct deposit alongside card payments.
Proactive Appointment Conflict Detection
Smarter conflict detection that proactively checks for overlaps and merge opportunities when creating or editing appointments, with clearer messages explaining conflicts.
Quick Copy Links
Instantly copy your booking link, showcase page URL, or review request link to share with clients. Available from Settings with one click.
First Appointment Celebration
A celebratory moment when you create your first appointment, with enhanced notification settings to help you get started on the right foot.
Convert to Recurring Series
Turn any single appointment into a recurring series with one click. Set the frequency and let Petboost handle the rest.
Enhanced Onboarding Checklist
An improved onboarding experience with clearer progress tracking, better prompts, and streamlined setup steps to get your business live faster.
Business Showcase Pages
Every Petboost business now has a free, branded, SEO-optimised microsite with services, pricing, online booking, custom brand theming, and local search optimisation. A complete online presence, no website needed.
Upcoming Appointments PDF
Generate a printable PDF of upcoming appointments for any date range. Perfect for daily run sheets, handover notes, or offline reference.
Admin Bookings Show as Confirmed
When you create a booking from the admin side, the confirmation email now correctly shows "Confirmed" rather than "Pending." The system properly distinguishes between client-initiated and admin-created bookings.
Mobile Performance Upgrade
A significant layout update that improves mobile loading times and resolves occasional white-screen issues, for a smoother experience on phones and tablets.
Simultaneous Edit Handling
When two team members edit the same appointment at the same time, the system now handles it gracefully with clear conflict resolution.
1-click Package Credit Swap
Easily swap package credits between services, giving your clients more flexibility with their prepaid packages.
CSV Export for Customers & Pets
Export your customer and pet data as CSV files for use in external marketing platforms, backup, or analysis. Includes all profile data, contact details, and pet information.
Forecasting & Period Comparison
Compare your performance across time periods and see forecasted trends to plan ahead with confidence.
Improved Mobile Experience
Service badges, sticky navigation tabs, and mobile-optimised layouts throughout the pet owner portal for a smoother experience on any device.
Appointment Report Cards & Notes
Add detailed notes, photos, and attachments to appointments with draft autosave. Optionally notify pet owners when notes are added so they can see how their pet did.
Spotlight View Mode
A focused view in Mission Control that highlights what needs your attention right now.
Price Change Email Notifications
Pet owners are automatically notified via email when a service price changes on their upcoming appointments, keeping them informed with full transparency.
Tier-First Stay Pricing
A new pricing model for boarding and stay services that lets you set prices by tier and period, with transparent per-day breakdowns for your clients.
Smarter Appointment Attention Alerts
More intelligent detection of appointments that may need your attention, with a configurable grace period so you can reduce false alerts.
Un-Cancel Appointments
Changed your mind? Easily reverse a cancelled appointment and restore it to its previous state.
Add-On Quantity Management
Pet owners can now adjust the quantity of add-on services when booking, like extra walks or treats.
Cancellation & No-Show Analytics
Understand your cancellation and no-show patterns with dedicated tracking, so you can take action to protect your revenue.
Enhanced Privacy Controls
Enhanced privacy controls for handling customer and pet data in line with privacy best practices.
Self-Service Package Purchasing
Pet owners can now browse and purchase service packages directly from their portal, locking in value upfront.
Recurring Series Progress
Pet owners can now see how far through a recurring appointment series they are, with a clear visual progress indicator.
Reporting & Intelligence Suite
A brand new analytics dashboard with real-time insights, forecasting, and period comparisons across bookings, customers, financials, and services.
Price Change Detection
When service prices change, the appointment form now alerts you so you can decide whether to apply the new rate.
Archive & Unarchive
Cleanly archive team members and resources you are no longer using, and bring them back when needed.
Booking Confirmation Flow
Pet owners now see a clear confirmation step after completing a booking, along with pre-appointment requirements like vaccination certificates and payment details.
Previously Booked Services
The booking form now remembers your clients' usual services, making rebooking faster and easier for returning customers.
Real-Time Availability Checks
When pet owners book online, the system now checks slot availability in real-time to prevent double-bookings.
Bank Details on Invoices
Your bank details now appear on generated invoices, making manual payments clearer for your clients.
Service View Mode
A new way to view your day organised by service type rather than by team member.
Recurring Series Management
End a recurring series at any point, with clear visibility into all past and future appointments in the series.
Grazi AI
Chat with your data, get insights, help and instructions better than ever. An experimental feature, in beta, opt in from your sidebar to try it.
No-Show Handling
Mark appointments as no-shows to track patterns and protect your revenue. Easily revert if a client reaches out.
Draft & Abandoned Booking Tracking
See which clients started a booking but did not finish, so you can follow up and help them complete it.
Payment Recovery Tools
Better tools to handle payment authorisation, stuck payments, and draft booking states so no revenue slips through the cracks.
Custom SMS & Email Messages
Send ad-hoc SMS and email messages to your clients directly from Petboost, with delivery tracking and status updates.
Google Review Link
Connect your Google Reviews link to your Petboost account and make it easy for happy clients to leave reviews.
Copy Working Hours Template
Save time setting up schedules by copying working hours templates between team members and resources.
Products Category
A dedicated category for retail products, separated from services so your product sales are tracked clearly.
Flexible Time Window Labels
When appointments use flexible time windows like "Morning" or "Afternoon", notifications now display those labels instead of specific times.
Appointment Padding & Capacity
Buffer time between appointments now counts toward capacity calculations, preventing overbooking and giving your team breathing room.
Service Category Customisation
Personalise your service categories with custom colours to match your brand and make your calendar easier to read.
Enhanced Drag-and-Drop
Smoother, more responsive calendar interactions when rearranging appointments.
Faster, More Reliable Notifications
We have upgraded our entire SMS and notification infrastructure for faster, more reliable delivery of confirmations, reminders, and custom messages to your clients.
Jump-Ahead Date Picker
Quickly jump to any date in the future when creating appointments. No more endless clicking through months.
Eligibility Overrides
Override standard booking eligibility rules for specific pet owners when exceptions are needed.
Client Introduction Email
A polished welcome email automatically sent when you add a new client, setting the right first impression.
Pet Breed Reference Data
Over 2,000 recognised breeds and attributes, making pet profiles richer and more useful for your team.
Multi-Word Pet Search
Find any pet instantly, even with multi-word names or complex search terms.
Faster Calendar Loading
The calendar now loads significantly faster, especially for businesses with large appointment volumes.