Beautiful report cards pet owners love.
After every appointment, pet owners see a personalised report card with your team member's notes, photos from the session, and a warm, polished layout that makes them feel their pet was truly cared for.
A real report card from a real appointment
This is exactly what Frazer sees in his pet owner portal after Suzie walks Graziella. Notes, photos, and service details, all beautifully presented.
Graziella's Private Walk (Solo or Siblings)
Suzie Walsh
at Hounds About Town
- A relaxed wander through the park with Grazi, lots of sniffing and taking it all in
- Down to the harbour beach for a quick dip, confident in the water and clearly loving it
- Straight back out for a joyful roll in the grass, sandy paws and all
- Finished calm, happy, and very pleased with herself
The difference between updating and delighting
Most businesses send a quick text. Here is what a premium experience looks like.
Text message: "Your dog was great today!" No photos, no detail, no personality.
A warm report card with Graziella’s photo, Suzie’s name, 4 notes about the walk, and 5 polaroid-style photos. Feels like getting a letter from a friend.
Pet owner asks "What did you actually do today?" No record, no transparency.
"A relaxed wander through the park... down to the harbour beach for a quick dip... a joyful roll in the grass." Every detail preserved.
Photos lost in a text thread. No connection to the appointment or service.
Photos displayed in a beautiful gallery, permanently linked to the appointment. Viewable any time from the pet owner portal.
No team member attribution. The client does not know who cared for their pet.
Suzie Walsh at Hounds About Town, with her profile photo and a verified badge. Personal, professional, trustworthy.
Every service type, one beautiful format
Whether you groom, walk, board, or train, the report card adapts to showcase what matters most.
Dog Grooming
"Luna looked stunning after her full groom. Blueberry facial applied, nails trimmed, and a sanitary clip. So well-behaved on the table."
- ·Before and after photos
- ·Service details and groomer notes
- ·Groomer attribution with photo
- ·Builds trust for premium pricing
Dog Walking
"A relaxed wander through the park with Grazi, down to the harbour beach for a quick dip, then a joyful roll in the grass."
- ·Walk route and activity notes
- ·Photos from the walk
- ·Duration and location details
- ·Owners feel connected to the experience
Pet Boarding
"Day 3: Max had a great morning in the big yard with his buddy Charlie. Ate all his dinner and settled quickly for the night."
- ·Daily updates during stays
- ·Activity and meal notes
- ·Photos of happy boarders
- ·Peace of mind for travelling owners
Canine Rehab & Physio
"Session 4: Improved range of motion in left hip. Hydrotherapy session completed with increased resistance. Positive response throughout."
- ·Clinical session notes
- ·Progress tracking over time
- ·Treatment photos and documentation
- ·Professional medical-style reporting
Mobile Services
"Arrived at 2pm, full groom completed by 3:45pm. Bella was a dream as always. Left treats on the bench."
- ·Arrival and completion notes
- ·Photos taken at the client home
- ·Service duration documented
- ·Professional service record
Stop sending plain texts. Send something they will screenshot.
Beautiful report cards that pet owners share on social media. Organic marketing, built into your workflow.
Competitive Advantages with Petboost
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Lifecycle Automation
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.
- Self-service booking 24/7
- Automated SMS & email reminders
- Terms & vaccination checks
- Payment pre-authorisation
- Automatic invoicing & receipts
- Auto-charge after service
Dual Booking Modes
Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.
- Self-service with availability checks
- Direct diary control when needed
- Choose based on your workflow
- Best of both worlds
Seamless, Secure Payments
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.
- Card on File (auto-charge)
- SMS Payment Link
- In-Person Card Terminal
- Pre-Auth for No-Show Protection
- Branded Invoices with ABN
- Xero-ready accounting via Bank Feeds
Self-Service Packages
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
- 5, 10, 20-pack bundles
- 24/7 self-service purchase
- Automatic credit deduction
- Transparent balance tracking
Per-Resource Capacity
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
- Per-resource capacity limits
- Real-time utilisation tracking
- Colour-coded timeline
- Safety regulation compliance
Group Courses
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
- Course Templates
- Course Instances with real dates
- Enrolment tracking
- Attendance management
- Lifecycle management
Reporting & Intelligence
Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.
- Revenue & financial reports
- Team performance analytics
- Customer & geographic insights
- Automated forecasting
- Period-over-period comparison
- Marketing campaign ideas
Trusted by Australian Pet Businesses
"I could tell immediately that Petboost was something unique"
"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."
Hollywoof Walks
Hollywoof Walks
"The customer service is out of this world"
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"I haven't had a single missed payment or no-show"
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
Report Card Questions
How personalised report cards work in Petboost.