How do I send review requests?

Petboost sends review requests via email or SMS after completed appointments, with a direct link to your Google Business review page.

Can I choose which customers to ask?

Yes. You can send review requests manually to specific customers or set up automatic requests after appointments with configurable criteria.

Does Petboost monitor my Google reviews?

Petboost tracks review requests sent through the platform and their outcomes. For full Google review monitoring, connect your Google Business Profile.

How soon after an appointment should I ask?

Best practice is to ask within 24 hours while the experience is fresh. Petboost can send requests automatically after appointment completion.

Communications & Marketing

Turn Happy Customers into Five-Star Reviews

Track review requests, monitor your review funnel, and grow your Google rating.

Great reviews do not happen by accident. Petboost tracks which customers have been asked for reviews, who has left one, and where your review acquisition funnel needs attention. Ask at the right time, and watch your Google rating climb.

Google Review Requests

Sound Familiar?

You know you should ask for reviews, but you forget, or you feel awkward asking in person. When you do remember, you have no idea which customers have already been asked and which have not. Your review count barely grows.

The Petboost Solution

How Petboost helps

Petboost review tracking systematises your review acquisition:

Google Review Requests

Track which customers have been sent review requests and when.

See who clicked the link and who left a review.

Identify your best candidates for review requests based on visit frequency and satisfaction.

Monitor your overall review count and average rating over time.

Why It Matters

Key Benefits

Consistent review growth

Systematic tracking ensures you always have review requests going out to the right people.

No duplicate asks

Know exactly who has been asked so you never send the same request twice.

Right customer, right time

Target frequent, satisfied customers for the highest conversion rate.

Competitive advantage

More reviews and a higher rating put you ahead of competitors in local search results.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."