An honest, side-by-side comparison to help you decide what's right for your Australian pet business.
Pet Tech Pro is Australian too, built in Brisbane, and strong on kennel housing. It's sold as a base system plus paid modules, including one for online booking and payments. If their housing model matches your facility, buy theirs. If you want online booking and payments included rather than added on, we do that.
Purpose-built for Australian pet businesses. No compromises.
AUD pricing, GST-ready, No FX Fees
Grooming, daycare, boarding, walking, training. All included.
All on one plan. No add-ons.
Minimal digging. No endless menus
Avg. time to book less than 2 min
Double Fee Alert for Australian Businesses
Monthly subscription + add-on fees + support plan + separate payment processing fees
*Subscription waived as a bonus reward: Pro at $7,500+/mo, Max at $20,000+/mo in card payments
US-based software simply can't match these Australian-specific advantages.
| Payment Processing | Pet Tech Pro | Petboost |
|---|---|---|
| Payment Gateway | PayPal / Braintree | Stripe (AU) |
| Card-Present Rate | Via Braintree/PayPal (rates vary) | 1.7% + $0.1 + 1.2-1.4% booking fee |
| Card-Not-Present Rate | Via Braintree/PayPal (rates vary) | 1.7% + $0.3 + 1.2-1.4% booking fee |
| SMS Payment Links | ❌ Not available | ✅ 1.2-1.4% Petboost + 1.7% + $0.3 Stripe |
| Online Payments | +$15/month add-on required | ✅ Included (no add-on fee) |
| Monthly Subscription | $99-185/month AUD + add-ons | $65/month (waived at $7,500+ in card payments) |
| SMS Functionality | Pet Tech Pro | Petboost |
|---|---|---|
| SMS Availability | ⚠️ Base plan only ($185 AUD/mo). Not on Bare ($99 AUD/mo) | ✅ Included with Business Pro, Flex & Max plans |
| SMS Provider | ⚠️ Requires separate ClickSend or ClickAtell account | ✅ Fully managed via Sinch Australia. No third-party accounts |
| SMS Pricing | ClickSend/ClickAtell rates apply separately (AUD). Not bundled | Published credit packs in AUD |
| Australian Phone Number | ✅ Via ClickSend (Australian provider) | ✅ Australian number with Communications Booster |
| SMS Payment Links | ❌ Not available | ✅ One-tap payment via SMS |
| 2-Way Messaging | ❌ Not documented | ✅ Communications Booster add-on with dedicated AU number |
| Setup Complexity | ⚠️ Must create and manage separate ClickSend/ClickAtell account | ✅ Fully managed. No third-party accounts needed |
There are limited scenarios where Pet Tech Pro may suit you better:
Purpose-built for Australian pet businesses with a design-first approach our customers rave about:
An honest look at how each platform handles key functionality.
Pet Tech Pro vs Petboost
Self-service booking flow for pet owners
Petboost includes online booking at no extra cost; Pet Tech Pro charges $15/month extra for their portal
Portal-based booking with account login (add-on: +$15/month)
Passwordless phone login, progressive info collection, smart eligibility filtering, 24/7 booking in under 2 minutes
Pre-built tags for allergies, grooming prefs, behavioural traits
Petboost has a larger structured attribute library; Pet Tech Pro has practical pet info that flows through the system
Pet attributes, vaccination records, notes that flow through system
2,000+ pre-built attributes with 8+ categories
Comprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork
Both offer comprehensive profiles; Petboost has more structured tabs, Pet Tech Pro has practical kennel-focused views
Customer and pet databases with staff notes, history, and linked vet records
8 organised tabs with per-customer policy overrides & collaborative management
Visual facility management and pen allocation
Pet Tech Pro has superior visual kennel management with 2D diagrams
Resource capacity management
Tracking pet health during stays
Pet Tech Pro has purpose-built health monitoring with smart weight loss alerts
Care notes and pet attributes
Van runs and driver coordination
Both manage van runs. Pet Tech Pro adds live driver tracking via tablet, which Petboost does not do
Managing overflow bookings when fully booked
Pet Tech Pro supports waitlists; Petboost does not currently offer this
Transaction rates and payment methods
Petboost uses AU Stripe with transparent rates; Pet Tech Pro uses PayPal/Braintree
PayPal/Braintree integration (rates vary)
1.7% + $0.3 + 1.2-1.4% booking fee (AU Stripe)
One-tap payment via text message
Petboost can send payment links via SMS; Pet Tech Pro only offers email and portal payments
Text message reminders and alerts
Both support SMS; Pet Tech Pro requires the $185/month Base plan (not available on $99 Bare plan)
Beyond boarding: grooming, walking, training, daycare
Petboost is built for multi-service; Pet Tech Pro is boarding-centric
Primarily boarding/kennels with basic grooming support
Training courses with sessions and enrolment
Petboost has training course management; Pet Tech Pro does not
Pre-paid packages for regular clients
Petboost has self-service package purchasing; Pet Tech Pro has manual discounts
Basic discounting available
Digital signatures and documents
Both support digital agreements and signatures
Retail and inventory tracking
Pet Tech Pro has shop/inventory management; Petboost does not
Export to accounting software
Petboost connects to Xero via Stripe Bank Feeds; Pet Tech Pro exports to MYOB. Different accounting ecosystems
Fast pet identification in facility
Pet Tech Pro has barcode-based pet identification; Petboost does not
Emergency alert function
Pet Tech Pro has a panic button feature; Petboost does not
Feature Comparison Pet Tech Pro vs Petboost | P Pet Tech Pro | P PetboostAustralian-Built |
|---|---|---|
Pet Owner Booking ExperienceSelf-service booking flow for pet owners Petboost includes online booking at no extra cost; Pet Tech Pro charges $15/month extra for their portal | Portal-based booking with account login (add-on: +$15/month) | Passwordless phone login, progressive info collection, smart eligibility filtering, 24/7 booking in under 2 minutes |
Pet Attributes LibraryPre-built tags for allergies, grooming prefs, behavioural traits Petboost has a larger structured attribute library; Pet Tech Pro has practical pet info that flows through the system | Pet attributes, vaccination records, notes that flow through system | 2,000+ pre-built attributes with 8+ categories |
Pet & Owner ProfilesComprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork Both offer comprehensive profiles; Petboost has more structured tabs, Pet Tech Pro has practical kennel-focused views | Customer and pet databases with staff notes, history, and linked vet records | 8 organised tabs with per-customer policy overrides & collaborative management |
Kennel/Housing ManagementVisual facility management and pen allocation Pet Tech Pro has superior visual kennel management with 2D diagrams | ✅ 2D facility diagrams, drag-and-drop housing, day kennel allocation | Resource capacity management |
Pet Health MonitoringTracking pet health during stays Pet Tech Pro has purpose-built health monitoring with smart weight loss alerts | ✅ Detailed evaluations, weight tracking, smart alerts, timestamped photos | Care notes and pet attributes |
Transport ManagementVan runs and driver coordination Both manage van runs. Pet Tech Pro adds live driver tracking via tablet, which Petboost does not do | ✅ Intelligent van runs, drag-and-drop, driver tracking via tablet | ✅ Petboost Travel: optimised run sheet, map and kanban, vehicle log book (add-on, closed beta) |
WaitlistManaging overflow bookings when fully booked Pet Tech Pro supports waitlists; Petboost does not currently offer this | ✅ Built-in waitlist management | |
Payment ProcessingTransaction rates and payment methods Petboost uses AU Stripe with transparent rates; Pet Tech Pro uses PayPal/Braintree | PayPal/Braintree integration (rates vary) | 1.7% + $0.3 + 1.2-1.4% booking fee (AU Stripe) |
SMS Payment LinksOne-tap payment via text message Petboost can send payment links via SMS; Pet Tech Pro only offers email and portal payments | ❌ Not available | ✅ Native SMS payment links |
SMS NotificationsText message reminders and alerts Both support SMS; Pet Tech Pro requires the $185/month Base plan (not available on $99 Bare plan) | ✅ Via ClickSend/ClickAtell (Base plan only, +$86/month upgrade from Bare) | ✅ AU-native (+61), included in plans |
Multi-Service SupportBeyond boarding: grooming, walking, training, daycare Petboost is built for multi-service; Pet Tech Pro is boarding-centric | Primarily boarding/kennels with basic grooming support | ✅ Full multi-vertical: boarding, grooming, daycare, training, walking |
Course ManagementTraining courses with sessions and enrolment Petboost has training course management; Pet Tech Pro does not | ✅ Native course management with multi-session support | |
Package ManagementPre-paid packages for regular clients Petboost has self-service package purchasing; Pet Tech Pro has manual discounts | Basic discounting available | ✅ Self-service packages, customers buy 24/7 online |
Digital AgreementsDigital signatures and documents Both support digital agreements and signatures | ✅ Digital agreements stored against client and booking | ✅ Digital paperwork and consent forms |
Inventory/ShopRetail and inventory tracking Pet Tech Pro has shop/inventory management; Petboost does not | ✅ Shop function with stock tracking, barcode support, low-stock alerts (Base plan only) | |
Accounting IntegrationExport to accounting software Petboost connects to Xero via Stripe Bank Feeds; Pet Tech Pro exports to MYOB. Different accounting ecosystems | ✅ MYOB export | ✅ Xero via Stripe Bank Feeds |
Barcode/Pet IDFast pet identification in facility Pet Tech Pro has barcode-based pet identification; Petboost does not | ✅ Barcode-enabled pet ID with printable collar tags | |
Panic ButtonEmergency alert function Pet Tech Pro has a panic button feature; Petboost does not | ✅ Panic button function for emergencies |
Last updated: January 2026 • Based on publicly available information
We do fewer things exceptionally well rather than many things adequately. Our customers consistently tell us our design and user experience is miles ahead. Here's where we've intentionally focused elsewhere:
Pet Tech Pro offers built-in waitlists. Petboost does not currently support this.
Pet Tech Pro has 2D facility diagrams with drag-and-drop. Petboost uses capacity-based resource management.
Petboost Travel handles van runs for mobile groomers, walkers and transporters: an optimised run sheet, map and kanban view, avoid preferences for tolls and low bridges, arrival times from live traffic, and a one-click vehicle log book for your BAS. It is an optional add-on in closed beta. Pet Tech Pro adds continuous live driver tracking, which we do not do.
Niche feature for large boarding facilities. Not currently planned.
Petboost sells products as retail line items you add to an appointment invoice or sell in-store. What we do not do is stock control: no stock levels, reorder points or cost of goods. Pet Tech Pro has a fuller retail/shop system; stock control is not planned for Petboost.
Pet Tech Pro has detailed pet evaluations with weight tracking and automated alerts.
| Feature | Status | Our Approach |
|---|---|---|
| Waitlist management | Considering | Pet Tech Pro offers built-in waitlists. Petboost does not currently support this. |
| Visual kennel/housing diagrams | Considering | Pet Tech Pro has 2D facility diagrams with drag-and-drop. Petboost uses capacity-based resource management. |
| Transport/van run management | ✅ Available | Petboost Travel handles van runs for mobile groomers, walkers and transporters: an optimised run sheet, map and kanban view, avoid preferences for tolls and low bridges, arrival times from live traffic, and a one-click vehicle log book for your BAS. It is an optional add-on in closed beta. Pet Tech Pro adds continuous live driver tracking, which we do not do. |
| Barcode/pet ID collar printing | Focused elsewhere |
If any of these are dealbreakers today, Pet Tech Pro may be better suited for your current needs.
Based on typical Australian pet business transaction volumes.
* For illustrative purposes only, based on industry averages. Your actual costs may vary.
| Cost Type | Pet Tech Pro | Petboost |
|---|---|---|
| Annual Subscription (Base) | $2,220 AUD ($185/month) | $780/year (waived at $7,500+/mo) |
| Annual Subscription (Bare) | $1,188 AUD ($99/month) | $780/year (waived at $7,500+/mo) |
| Online Portal Add-On | +$180/year ($15/month) | $0 (included) |
| Support Plan (75% of subscription) | +$1,665/year (on Base plan) | $0 (included) |
| SMS (Base plan upgrade from Bare) | +$1,032/year ($86/month difference) | $15 for 100 to $79 for 1,000 Power-Up Packs |
| Total Annual Cost (Base + Portal + Support) | ~$4,065 AUD | $780/year (waived at $7,500+/mo) + transaction fees |
You may be paying twice with Pet Tech Pro
$99-185/month AUD subscription plus add-on modules ($15-125/month each) plus support plan (75% of subscription), plus paypal/braintree payment processing (rates vary) on top of subscription. With Petboost, you pay $65/month (waived at $7,500+ volume) and competitive AU payment processing rates.
What You Keep Instead of Paying in Fees
~$3,000-4,000/year
Based on $500K GMV, 80% online transactions
* For illustrative purposes only, based on industry averages. Your actual savings may vary.
Enter your numbers and see
Business Pro starts at -/month with 0 appointments included. Business Max at -/month gives you unlimited appointments.
Total customer payments (all methods)
Appointments you expect each month
Reminders and notifications sent
What percentage of payments go through card on file?
Subscription waiver impact: Your total revenue ($10,000) would qualify for a subscription waiver, but only $8,000 goes through card on file. Increase card payments to $0 to unlock the waiver.
At 100 bookings/month, Business Pro would cost $45/month. Max costs $45/month, which is $0/month more but includes unlimited appointments.
20 of your 100 appointments are paid without card on file
$1 in fees saves $408 in hidden costs
Annual impact: $4,892/year in recoverable losses
Business Pro includes 0 SMS/month. Most businesses never hit these limits. You've set 300 SMS/month. You'll need 3 SMS Power-Up Packs ($45).
Save $636+ per month compared to typical competitors.
All plans include SMS Power-Up Packs at $15 for 100 additional SMS if needed.
* Estimates based on $10,000 total revenue (80% card on file), 100 appointments, and 300 SMS. Hidden cost estimates use industry averages for no-show rates, cancellation losses, and admin time. Actual costs vary.
Enter your business numbers and compare total costs including international card and currency conversion fees.
See exactly what you save with Petboost
Entry system. Online booking portal and payments is a A$15/mo add-on.
If platform fee built into pricing: $0/mo
Annual savings: $3,588
Compared to Pet Tech Pro Bare System at 100 transactions/month
Pet Tech Pro pricing from their pricing page. Verified 2026-08-17.
Petboost fits your business. Whether you're a one-person mobile groomer, running a large facility with multiple staff and spaces, or managing several locations at once.
One-person operations with streamlined scheduling and automated payments.
3-10 staff with resource management, shared calendars, and team coordination.
Multi-space daycare and boarding, high-volume salons, and busy multi-service businesses.
Multi-location groups and franchises running every site from one HQ dashboard.
It's easier than you think. Here's what to expect if you decide to move from Pet Tech Pro.
Customer Data
Pet Tech Pro offers CSV export and backup downloads. Import assistance provided by Petboost.
Pet Records
Vaccination records and pet attributes can be exported. Some manual mapping may be needed.
Booking History
Historical bookings typically not migrated. Fresh start in Petboost.
Digital Agreements
Existing agreements stored in Pet Tech Pro would need to be archived separately.
Timeline
2-4 weeks typical depending on data volume and complexity.
If you're using a Stripe WisePOS-E terminal with Pet Tech Pro, you can bring it across to Petboost. No new equipment needed.
We're here to help. We provide migration assistance for businesses switching from Pet Tech Pro.
Contact us for a migration assessmentStill unsure? Book a no-pressure demo and we'll help you figure out if we're the right fit, even if that means recommending someone else.
Honest about change
Switching to any new system is a big adjustment. Buttons are in different places, naming might be different, and the muscle memory you have built does not transfer overnight. We tell every customer the same thing: give it 4 to 6 weeks. Then, one day, you realise it is so much better.
Common questions about switching and comparing these platforms.
Purpose-built features for every type of pet business.
Last verified: 17th August 2026 | Pricing and features sourced from pettechpro.com.au
Found an error? Let us know and we'll correct it promptly.
Pet Tech Pro® is a registered trademark of its respective owners. This comparison is based on publicly available information and is not affiliated with or endorsed by Pet Tech Pro.
From large daycares to solo groomers, businesses Australia-wide
| Niche feature for large boarding facilities. Not currently planned. |
| Shop/inventory management | Focused elsewhere | Petboost sells products as retail line items you add to an appointment invoice or sell in-store. What we do not do is stock control: no stock levels, reorder points or cost of goods. Pet Tech Pro has a fuller retail/shop system; stock control is not planned for Petboost. |
| Pet health monitoring with smart alerts | Considering | Pet Tech Pro has detailed pet evaluations with weight tracking and automated alerts. |
From large daycares to solo groomers, businesses Australia-wide
