Every Credit Accounted For, Automatically.
Real-time package balance tracking per pet with automatic deductions and low-balance alerts.
Never lose track of a customer’s package credits again. Petboost tracks every credit in real time: when credits are purchased, used, swapped, or expired. Both you and your customers always know exactly how many sessions remain, and low-balance alerts prompt them to top up before they run out.
You are tracking package balances in a spreadsheet, a notebook, or (let’s be honest) your memory. A customer asks how many grooms they have left and you have to rummage through records. Sometimes you miscounted, and now there is an awkward dispute about who is right. Manual balance tracking is unreliable and unprofessional.
How Petboost helps
Petboost automates package balance tracking completely:
Explore Prepaid PackagesReal-time credit balance displayed on the customer and pet profile.
Automatic deduction when a package-eligible service is booked and completed.
Low-balance notifications sent to customers when they are running low, encouraging top-ups.
Full credit ledger showing every transaction: purchases, uses, swaps, and expiries.
Customers can check their balance anytime through the pet owner portal.
Key Benefits
Always accurate
Credits are tracked automatically. No manual counting, no spreadsheets, no disputes.
Drive repeat purchases
Low-balance alerts prompt customers to buy another package before their credits run out, keeping the cycle going.
Full transparency
Both you and the customer can see the complete credit history at any time. Trust is built on transparency.
Dispute-free
Every credit transaction is logged with timestamps. If a customer questions their balance, the ledger has the answer.
Trusted by Australian Pet Businesses
"I could tell immediately that Petboost was something unique"
"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."
Hollywoof Walks
Hollywoof Walks
"The customer service is out of this world"
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"I haven't had a single missed payment or no-show"
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
Related Capabilities
Package Balance Tracking Questions
Everything you need to know about package balance tracking in Petboost.
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