Can I create different packages for different services?

Yes. You can create as many packages as you like, each with different services, credit amounts, pricing, and expiry dates.

What happens when a package expires?

When a package reaches its expiry date, any remaining unused credits become unavailable. You can configure the expiry period when creating the package.

Can customers buy packages online?

Yes. With Self-Service Package Purchase enabled, customers can browse and buy packages directly through their pet owner portal or your booking widget.

How are credits applied to bookings?

When a customer with available credits books an eligible service, the credits are applied automatically, reducing the amount due. If the booking exceeds the available credits, the remaining balance is charged normally.

Payments & Revenue

Sell Prepaid Packages. Lock In Revenue Upfront.

Create service bundles with credits, custom pricing, and expiry dates that keep your customers committed and your cash flow strong.

Prepaid packages are one of the most powerful tools for growing a pet business. Customers pay upfront for a bundle of services at a discounted rate, giving you guaranteed future revenue while giving them a reason to keep coming back. Petboost makes creating and managing packages effortless.

Explore Prepaid Packages

Sound Familiar?

You offer great services, but customers drift away between appointments. They try a competitor, forget to rebook, or just lose the habit. Your revenue is unpredictable because you are relying on one-off bookings with no commitment. You know packages could help, but managing credits and balances manually is a nightmare.

The Petboost Solution

How Petboost helps

Petboost package creation gives you the tools to build loyalty and lock in revenue:

Explore Prepaid Packages

Create packages with any combination of services and credit amounts.

Set your own pricing: offer a discount for upfront payment or charge full price for the convenience.

Configure expiry dates to encourage regular visits and prevent dormant credits.

Credits are automatically allocated to the customer’s profile upon purchase.

Customers can purchase packages online, in person, or via the card reader.

Track active packages, sold volumes, and revenue in your analytics dashboard.

Step by Step

How It Works

Design your package

Choose which services to include, how many credits per service, the total price, and the expiry period.

Publish for purchase

Make the package available online (for self-service purchase) and in person (via the card reader or manual sale).

Customer buys the package

The customer pays upfront and credits are instantly allocated to their profile against their pet.

Credits are used at booking

When the customer books an appointment, available package credits are applied automatically, reducing the amount due.

Why It Matters

Key Benefits

Upfront revenue

Customers pay in advance, giving you guaranteed cash flow regardless of individual appointment bookings.

Increased retention

Customers with unused credits are far more likely to rebook. Packages create a natural reason to keep coming back.

Higher lifetime value

Package customers spend more over time because they have already committed financially to your business.

Flexible design

Create packages that match your services exactly: grooming bundles, daycare packs, walking credits, or any combination.

Automatic credit management

Credits are tracked, applied, and deducted automatically. No spreadsheets, no manual counting.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."