What is utilisation rate?

The percentage of a team member available working hours that are filled with booked appointments. An 80% utilisation rate means 80% of their available time is booked.

Can team members see their own stats?

Depending on their role permissions, team members can view their own performance metrics through their dashboard.

Can I compare team members side by side?

Yes. View all team members in a comparison table or select specific individuals for detailed analysis.

Does performance data include cancelled appointments?

Revenue metrics count only completed and paid appointments. Appointment counts show all bookings including cancellations for a complete picture.

Intelligence & Platform

See How Your Team Is Performing

Revenue per team member, appointment counts, and utilisation rates.

Which groomer generates the most revenue? Who has the highest utilisation rate? Are workloads balanced across the team? Petboost team performance reporting gives you clear visibility into individual and team-level productivity, helping you make fair decisions about scheduling and compensation.

Reporting & Analytics

Sound Familiar?

You have a feeling that one groomer is more productive than another, but you have no data to back it up. Performance conversations are based on gut feel rather than facts, and workload distribution might be unfair.

The Petboost Solution

How Petboost helps

Petboost team performance metrics bring transparency to your team:

Reporting & Analytics

Revenue generated per team member for any time period.

Appointment count and average ticket value per person.

Utilisation rate showing what percentage of available time is booked.

Service mix breakdown showing which services each team member delivers most.

Why It Matters

Key Benefits

Fair workload distribution

Data shows whether work is spread evenly or if some team members carry too much.

Performance visibility

Objective metrics for performance reviews and goal setting.

Commission accuracy

Revenue-per-team-member data makes commission calculations straightforward.

Utilisation optimisation

Identify underutilised team members and adjust scheduling to improve efficiency.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."