Can I control which notes the client sees?

Yes. Internal notes are only visible to your team. You choose exactly which notes and photos to share with the pet owner.

Do notes carry over between appointments?

Notes are stored on both the appointment and the pet profile. Your team can always see the full history of notes for any pet.

Can I take photos directly from the app?

Yes. On mobile devices and tablets, you can capture photos directly from the Petboost app and attach them to the appointment instantly.

Scheduling & Booking

Capture Every Detail. Share the Moments That Matter.

Attach notes, before-and-after photos, and documents to every appointment for a complete service record.

Every appointment tells a story. Petboost lets you capture grooming notes, behavioural observations, before-and-after photos, and any documents right on the appointment. Build a rich history for every pet, impress clients with photo updates, and protect yourself with detailed records.

Explore Magic Scheduling

Sound Familiar?

Important details get lost between visits. You cannot remember which blade length Mrs Johnson prefers for Biscuit, or what the skin condition looked like last time. Notes scribbled on paper disappear, and you have no easy way to share grooming photos with clients.

The Petboost Solution

How Petboost helps

Petboost turns every appointment into a rich, searchable record that grows over time.

Explore Magic Scheduling

Add internal notes visible only to your team (grooming instructions, behavioural observations, medical flags).

Upload before-and-after photos directly from your phone or tablet camera.

Share selected photos and notes with the pet owner via their Petboost account or SMS.

Notes and photos persist on the pet profile so every team member has full history at their fingertips.

Use notes to generate report cards that clients will love sharing on social media.

Why It Matters

Key Benefits

Consistent service quality

Every team member can see the full history of notes and photos, ensuring consistent results visit after visit.

Delight your clients

Sharing before-and-after photos creates "wow" moments that clients love to share with friends and on social media.

Protect your business

Documented notes and photos provide evidence of the pet condition before and after service, protecting you from disputes.

Free word-of-mouth marketing

Beautiful grooming photos shared by happy clients generate organic referrals without spending a penny on advertising.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."