Six Service Types. Endless Possibilities.
Run any pet business with the right service types. From first-visit gatekeeping to prepaid packages, we've got you covered.
Initial Services
First-visit gatekeeping for new pets. Require consultations, temperament assessments, or meet-and-greets before pets can book Regular services.
Regular Services
Your core appointment types: grooming, training, daycare, walks. Flexible pricing, variable durations, multi-pet discounts, and forced start times.
Stay Services
Purpose-built for multi-day boarding. Check-in/check-out times, nightly or daily rates, pickup/dropoff fees, and capacity tracking across nights.
Add-On Services
Revenue boosters that attach to other services. Upsell like Uber Eats during booking. Nail trims, teeth cleaning, medication, and more.
Course Templates
Multi-week group programs with enrolment, capacity, and attendance tracking. Design once, publish unlimited instances with real dates.
Prepaid Packages
Bundle services into 5, 10, or 20-packs with volume discounts. Self-service purchase, automatic credit deduction, coffee-card tracking.
How Service Types Work Together
Service types connect to create powerful workflows for your business.
Initial → Regular
Link Initial services to Regular services for first-visit gatekeeping. New pets complete a consultation before booking core services.
Regular + Add-Ons
Attach Add-Ons to Regular services for upselling. Customers add extras like nail trims and teeth cleaning during booking.
Regular → Packages
Bundle Regular services into prepaid packages. 10-walk packs, 5-groom bundles. Credits auto-deduct at booking.
Stay + Add-Ons
Attach Add-Ons to Stay services. Medication administration, extra playtime, grooming on departure day.
Why Multiple Service Types Matter
Right Tool for the Job
Boarding is different from grooming. Courses are different from packages. Each service type is optimised for its purpose.
Revenue Opportunities
Upsell with add-ons, bundle with packages, gate with initials. Multiple revenue streams from smart service design.
Customer Experience
Clear service types mean customers understand what they're booking. No confusion, no surprises.
6 Genuine Competitive Advantages
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Lifecycle Automation
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, it's like having a receptionist trained on your rules.
- Self-service booking 24/7
- Automated SMS & email reminders
- Terms & vaccination checks
- Payment pre-authorisation
- Automatic invoicing & receipts
- Auto-charge after service
Dual Booking Modes
Two modes for different workflows. Magic Schedule handles availability-checked bookings with confidence. Quick Force gives you direct control to schedule without restrictions.
- Self-service with availability checks
- Direct diary control when needed
- Choose based on your workflow
- Best of both worlds
Seamless, Secure Payments
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.
- Card on File (auto-charge)
- SMS Payment Link
- In-Person Card Terminal
- Pre-Auth for No-Show Protection
- Branded Invoices with ABN
- Xero-ready accounting via Bank Feeds
Self-Service Packages
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
- 5, 10, 20-pack bundles
- 24/7 self-service purchase
- Automatic credit deduction
- Transparent balance tracking
Per-Resource Capacity
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
- Per-resource capacity limits
- Real-time utilisation tracking
- Colour-coded timeline
- Safety regulation compliance
Group Courses
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
- Course Templates
- Course Instances with real dates
- Enrolment tracking
- Attendance management
- Lifecycle management
Don't just take our word for it
Real feedback from Australian pet business owners
“I am very excited and glad I went with them, the pricing structure makes sense and they are working very hard to make this the number one pet booking system in Australia. The customer service is out of this world, they focus on what animal businesses actually need and listen to their clients.”
Sacha
My Dogs Daycare, QLD
“Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually.”
Camille Hartnett
Trail Sniffers, NSW
“Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'.”
Annika Le Rade
Hound Health Bondi, NSW
Ready to Build Your Service Menu?
Create the services your business offers with all the flexibility you need.