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Upsell Like Uber Eats

Customers add nail trims, blueberry facials, medication administration, and pet taxi services right from the booking flow. Industry research shows upselling increases revenue by 10-30%.

Self-service upselling
Clear price breakdown
Pink badge reminders
Per-pet control

The Add-On Experience

Just like ordering extras on a food delivery app. Select base service → Add extras → See total → Book.

1

Customer Selects Service

Customer picks their base service like "Full Groom" or "Full Day Daycare". Standard booking flow.

2

Add-Ons Appear

Relevant add-ons are shown. Tap to add nail trim, teeth cleaning, blueberry facial. Price updates instantly.

3

Book with Extras

Complete booking with clear breakdown. Your team sees the pink add-on badge. Customer gets exactly what they wanted.

Add-ons booking experience showing customers selecting extras during booking

Customers see relevant add-ons right in the booking flow

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Built-In Upselling

Upsell Like Uber Eats

Customers add nail trims, blueberry facials, and medication administration right from the booking flow. Research shows upselling increases revenue 10-30%.

+30%
Revenue uplift
Checkout upsell experience showing add-on selection at the final booking step

Beautiful carousel prompts customers to add extras at checkout

¹ Accenture via Opensend² Bain & Company³ Cornell University / Management Science
Clear price breakdown showing base service and add-ons itemised

Transparent pricing breakdown for every booking

Transparent Pricing

Clear Price Breakdown

Customers see exactly what they're paying for. Base service + each add-on = total. No surprises, no confusion. Transparent pricing builds trust and encourages customers to add extras.

  • Itemised breakdown of base service and add-ons
  • Price updates instantly as add-ons are selected
  • Same breakdown appears on invoice and receipt
  • Builds customer confidence in pricing
Visual Reminders

Your Team Never Forgets

Appointments with add-ons display a distinctive Add-ons badge. Visible on the calendar, in Mission Control, and on the appointment detail. No more "wait, did they want the nail trim?"

  • Pink badge visible at a glance on calendar
  • Full add-on list on appointment detail
  • Add-ons itemised on invoice breakdown
  • Staff can add more at check-in if requested
Appointment card showing pink add-ons badge for visual team reminder

Pink add-on badge visible on every appointment with extras

Uber Eats-Style

Effortless Upselling

Just like adding extras to a food delivery order. Customers browse relevant add-ons, tap to add, and see their total update instantly. No phone calls, no staff involvement, no forgotten upsells.

  • Add-ons appear automatically after service selection
  • Only relevant add-ons shown (service-specific)
  • Price updates in real-time as items are added
  • 40%+ of customers add at least one extra
Customer upsell experience showing add-ons selection during booking

Customers easily add extras during the booking flow

Popular Add-Ons by Industry

Real examples from successful pet businesses. Create as many add-ons as you need.

Grooming Extras

Nail TrimTeeth BrushingBlueberry FacialDe-shedding TreatmentFlea & Tick TreatmentEar CleaningPaw BalmCologne Spritz

Daycare & Boarding

Medication AdministrationExtra PlaytimeSpecial Diet MealBedtime TreatPhoto UpdatesCuddle TimeTraining SessionSpa Bath

Convenience Services

Pet Taxi (Pickup)Pet Taxi (Drop-off)Feed Dinner at HomeKey CollectionEarly Drop-offLate PickupExpress ServicePriority Booking

Complete Add-On Management

Everything you need to increase revenue per appointment.

Uber Eats-style

Self-Service Upselling

Like Uber Eats, customers add extras right from the booking flow. No phone calls, no forgetting to offer. Add-ons appear after selecting their base service.

Smart matching

Service-Specific Add-ons

Link add-ons to specific services. Grooming customers see grooming extras. Daycare customers see daycare options. Always relevant, never overwhelming.

Never forget

Visual Pink Badge Reminder

Appointments with add-ons show a distinctive pink badge on the calendar. Your team never forgets what extras were requested. Clear at a glance.

Full transparency

Clear Price Breakdown

Customers see exactly what they're paying for. Base service + add-ons = total. No surprises. Transparent pricing builds trust and encourages extras.

Per-pet control

Multi-Pet Add-ons

Add extras per pet or for the whole booking. Nail trims for both dogs? Easy. Medication for just one? No problem. Flexible to match real-world needs.

Time-flexible

Zero Duration Add-ons

Set add-ons with no extra time (nail trim during groom) or with additional duration (30-min training session). You control the scheduling impact.

What Sets Us Apart

Competitive Advantages with Petboost

These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.

Your 24/7 Virtual Receptionist

Lifecycle Automation

Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.

  • Self-service booking 24/7
  • Automated SMS & email reminders
  • Terms & vaccination checks
  • Payment pre-authorisation
  • Automatic invoicing & receipts
  • Auto-charge after service
Competitors: All-or-nothing automation
Magic Availability Check + Quick Create

Dual Booking Modes

Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.

  • Self-service with availability checks
  • Direct diary control when needed
  • Choose based on your workflow
  • Best of both worlds
Competitors: Single rigid booking system
Secure, Seamless & Automated

Seamless, Secure Payments

Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.

  • Card on File (auto-charge)
  • SMS Payment Link
  • In-Person Card Terminal
  • Pre-Auth for No-Show Protection
  • Branded Invoices with ABN
  • Xero-ready accounting via Bank Feeds
Competitors: Manual payment collection
Sell Packages While You Sleep

Self-Service Packages

Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.

  • 5, 10, 20-pack bundles
  • 24/7 self-service purchase
  • Automatic credit deduction
  • Transparent balance tracking
Competitors: Manual tracking or no packages
Not Just Appointment Limits

Per-Resource Capacity

Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.

  • Per-resource capacity limits
  • Real-time utilisation tracking
  • Colour-coded timeline
  • Safety regulation compliance
Competitors: Simple daily appointment limits
Built-In, Not Bolted-On

Group Courses

Purpose-built for dog trainers. Not recurring appointments pretending to be courses.

  • Course Templates
  • Course Instances with real dates
  • Enrolment tracking
  • Attendance management
  • Lifecycle management
Competitors: Recurring appointments only
Know Your Numbers

Reporting & Intelligence

Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.

  • Revenue & financial reports
  • Team performance analytics
  • Customer & geographic insights
  • Automated forecasting
  • Period-over-period comparison
  • Marketing campaign ideas
Competitors: Basic CSV exports or no reporting
G2 reviews
Capterra reviewsGetApp reviewsSoftware Advice reviews

Trusted by Australian Pet Businesses

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks logo
Hollywoof Walks

Hollywoof Walks

Hollywoof Walks

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

My Dogs Daycare logo
Sacha

Sacha

My Dogs Daycare - QLD

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion's Dog Training logo
Fion Chen

Fion Chen

Fion's Dog Training - NSW

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Trail Sniffers logo
Camille Hartnett

Camille Hartnett

Trail Sniffers - NSW

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

Hound Health Bondi logo
Annika Le Rade

Annika Le Rade

Hound Health Bondi - NSW

Add-On Questions

Everything you need to know about add-ons and upselling.