Boarding Done Right
Not day appointments stretched across multiple days. Purpose-built multi-night stays with check-in/check-out, pickup/dropoff, and smart pricing.
Why Stay Services Exist
Boarding is not a long appointment. It needs its own concepts.
Regular Services
For same-day appointments
- Single time slot (hours)
- Start time + duration
- Per-service pricing
- Single capacity check
- No transport options
Stay Services
For multi-day boarding
- Multi-night duration
- Check-in & check-out windows
- Nightly or daily pricing
- Multi-night capacity checks
- Pickup & dropoff options
Everything Boarding Needs
Built for the unique requirements of overnight pet care.
Nightly or Daily Rates
Price by night (like a hotel) or by day (like daycare). Configure once, and Petboost calculates the total automatically based on stay duration.
Check-In/Check-Out Times
Set specific windows for check-in (e.g., 2pm-5pm) and check-out (e.g., 10am-12pm). Customers book within your operational windows.
Pickup & Dropoff Fees
Offer optional pet taxi service. Add pickup fee ($15) and/or dropoff fee ($15). Customers select during booking, you plan your routes.
Hourly Rate Adjustments
Charge extra for early drop-off or late pickup. $5/hour before normal check-in, $8/hour after normal check-out. Automatic calculation.
Multi-Night Capacity
Track kennel availability across the entire stay. A 5-night booking checks capacity for all 5 nights, preventing overbooking any single night.
Stay Add-Ons
Attach extras to stays: bedtime treats, extra playtime, medication administration, grooming on departure day. Revenue boosters for longer visits.
Smart Pricing in Action
See how Petboost calculates stay pricing automatically.
Standard Weekend Stay
Friday 4pm check-in → Sunday 11am check-out
Standard nightly rate × 2 nights
Early Drop-off
Friday 10am check-in (normal is 2pm) → Sunday 11am check-out
$5/hour × 4 hours early = $20 extra
With Pickup Service
Friday 4pm → Sunday 11am + Pet Taxi both ways
Base stay + optional transport services
Week Stay with Add-Ons
Monday 3pm → Sunday 11am + extras
Base + daily add-on + departure groom
Check-In & Check-Out Made Simple
Set windows that match your operational hours. Automatic hourly charges for off-hours.
Early Drop-Off
Need to drop off at 10am instead of 2pm?
Late Pickup
Can't pick up until 3pm instead of 12pm?
Related Service Types
Stay services work with these other service types.
Competitive Advantages with Petboost
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Lifecycle Automation
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.
- Self-service booking 24/7
- Automated SMS & email reminders
- Terms & vaccination checks
- Payment pre-authorisation
- Automatic invoicing & receipts
- Auto-charge after service
Dual Booking Modes
Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.
- Self-service with availability checks
- Direct diary control when needed
- Choose based on your workflow
- Best of both worlds
Seamless, Secure Payments
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.
- Card on File (auto-charge)
- SMS Payment Link
- In-Person Card Terminal
- Pre-Auth for No-Show Protection
- Branded Invoices with ABN
- Xero-ready accounting via Bank Feeds
Self-Service Packages
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
- 5, 10, 20-pack bundles
- 24/7 self-service purchase
- Automatic credit deduction
- Transparent balance tracking
Per-Resource Capacity
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
- Per-resource capacity limits
- Real-time utilisation tracking
- Colour-coded timeline
- Safety regulation compliance
Group Courses
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
- Course Templates
- Course Instances with real dates
- Enrolment tracking
- Attendance management
- Lifecycle management
Reporting & Intelligence
Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.
- Revenue & financial reports
- Team performance analytics
- Customer & geographic insights
- Automated forecasting
- Period-over-period comparison
- Marketing campaign ideas
Trusted by Australian Pet Businesses
"I could tell immediately that Petboost was something unique"
"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."
Hollywoof Walks
Hollywoof Walks
"The customer service is out of this world"
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"I haven't had a single missed payment or no-show"
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
Stay Services Questions
Everything you need to know about multi-day boarding in Petboost.
Boarding Built for How You Actually Work
Join boarding facilities that use Stay Services for smart pricing, capacity management, and happy customers.