What types of restrictions can I set?

You can restrict by species (dogs only, cats only), breed, size category, weight range, age range, and vaccination status. Multiple restrictions can be combined on a single service.

What does the client see if their pet is restricted?

The service will not appear as available for that pet, with a friendly message explaining why (for example, "This service requires up-to-date vaccinations").

Can my team override restrictions for manual bookings?

Yes. Restrictions are enforced for online bookings but your team can create bookings for any pet when booking manually, with a warning about the restriction.

Scheduling & Booking

The Right Service for the Right Pet. Every Time.

Restrict services by pet age, weight, breed, or vaccination status to ensure safe, appropriate bookings.

Not every service is suitable for every pet. A puppy under 12 weeks should not be in a group daycare. A giant breed might not fit in your small grooming bath. Petboost enforces service restrictions automatically so the wrong bookings are prevented before they happen.

Explore Smart Booking Rules

Sound Familiar?

You are fielding bookings for services that are not appropriate for the pet. A client books their unvaccinated puppy into daycare. Someone brings their 60kg Newfoundland for a service designed for small breeds. You have to decline at the door, creating an awkward and unprofessional situation.

The Petboost Solution

How Petboost helps

Petboost lets you set eligibility rules per service so only appropriate bookings come through.

Explore Smart Booking Rules

Restrict services by pet species, breed, size category, or specific weight range.

Set minimum and maximum age requirements per service.

Require up-to-date vaccinations for specific services (like daycare or boarding).

Restrictions apply automatically during online booking, preventing ineligible pets from selecting the service.

Clear, friendly messaging explains to the client why a service is not available for their pet.

Why It Matters

Key Benefits

Safety first

Prevent inappropriate bookings that could put pets at risk, like unvaccinated puppies in group settings.

No awkward declines

Restrictions are enforced during booking so you never have to turn someone away at the door.

Automatic enforcement

Restrictions apply to online booking automatically. No manual checking, no human error.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."