Communication
When Should SMS Appointment Reminders Be Sent?
Configurable timing for maximum no-show reduction.
Sound Familiar?
Send reminders too early and customers forget. Send them too late and they cannot rearrange. Getting the timing right is the difference between 5% and 15% no-show rates.
The Petboost Solution
How Petboost helps
Configure SMS reminder timing to match your business needs.
Learn About AutomationsChoose timing from 2 hours to 7 days before
24-hour reminders work best for most businesses
Add 2-hour reminders for high-value services
SMS includes appointment details and reschedule link
Email reminders run on separate timing if needed
SMS costs included in subscription (no per-message fees)