Why 30 minutes after finalisation?

The 30-minute window gives you time to add any last-minute charges (such as an extra add-on) before the card is charged. If everything is correct, the charge processes without delay.

What if the card is declined?

You and the customer are notified immediately. The payment moves to your recovery queue where you can send a payment link or arrange an alternative payment method.

Can I stop an auto-pay before it processes?

Yes. During the 30-minute window, you can cancel the auto-pay and process the payment manually or adjust the amount.

Do customers receive a receipt?

Yes. An automatic receipt is emailed to the customer as soon as the payment is successfully processed.

Team & Operations

Get Paid Without Asking

Automatically charge the customer card 30 minutes after finalisation.

The appointment is done, the invoice is ready, and the customer card is on file. Why wait? Petboost auto-pay automation charges the customer card 30 minutes after finalisation, giving you a window to make last-minute adjustments while ensuring payment is collected promptly.

Automation

Sound Familiar?

You finish a day of grooming and then spend another hour charging each customer card individually. Or you forget, and payments sit uncollected for days. Neither scenario is good for your cash flow.

The Petboost Solution

How Petboost helps

Petboost auto-pay automation collects revenue hands-free:

Automation

Customer cards are charged automatically 30 minutes after finalisation.

The 30-minute window allows for last-minute price adjustments if needed.

Automatic receipt is sent to the customer upon successful payment.

Failed payments trigger alerts and fallback to payment recovery workflows.

Why It Matters

Key Benefits

Guaranteed collection

Payments are collected promptly without relying on manual processing.

Better cash flow

Revenue hits your account the same day instead of days later.

Adjustment window

The 30-minute buffer gives you time to tweak pricing before the charge goes through.

No awkward conversations

Payment happens automatically. No need to ask "how would you like to pay?" at pickup.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."