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Team & Operations

A Fully Hands-Free Appointment from Booking to Payment

Chain all six automations for a complete, touchless appointment lifecycle.

Imagine an appointment that confirms itself, starts on time, completes on schedule, finalises its invoice, and charges the customer card, all without you touching a thing. Petboost lifecycle automation chains six steps together so your bread-and-butter appointments run entirely on autopilot.

Sound Familiar?

Each appointment requires multiple manual actions: confirm, update status to in progress, mark complete, generate the invoice, charge the card, and send the receipt. Multiply that by 15 appointments a day and you are drowning in admin.

The Petboost Solution

How Petboost helps

Petboost lifecycle automation chains the full appointment workflow:

Automation

Instant confirmation secures the booking the moment it is made.

Pre-hold funds guarantee payment availability 72 hours before.

Auto-start and auto-complete transition the appointment at the scheduled times.

Auto-finalise generates the invoice and auto-pay charges the card.

Each step triggers the next automatically, with manual override always available.

Step by Step

How It Works

1

Booking confirmed

Customer books and receives instant confirmation. Time slot is secured.

2

Funds held

72 hours before the appointment, funds are held on the customer card.

3

Auto-start

At the scheduled time, the appointment moves to In Progress.

4

Auto-complete

At the scheduled end time, the appointment is marked Complete.

5

Auto-finalise

Invoice is generated with final pricing locked in.

6

Auto-pay

30 minutes later, the customer card is charged and a receipt is sent.

Why It Matters

Key Benefits

Hours saved daily

Eliminate repetitive admin tasks for every routine appointment in your schedule.

Consistent workflow

Every appointment follows the same professional process, no matter how busy the day.

Faster payments

Revenue is collected the same day, every day, without manual processing.

Scale without staff

Handle more appointments without hiring additional admin support.

Manual override always available

Step in at any point if an appointment needs special handling.

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Hollywoof Walks

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Sacha

My Dogs Daycare - QLD

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"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

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Fion's Dog Training - NSW

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

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Camille Hartnett

Trail Sniffers - NSW

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

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Annika Le Rade

Hound Health Bondi - NSW

Appointment Lifecycle Automation Questions

Everything you need to know about appointment lifecycle automation in Petboost.

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