Can I cancel a whole day at once?

Yes. Select all appointments for a specific date and cancel them in one action.

Do cancellation policies apply to bulk cancellations?

Business-initiated cancellations do not charge cancellation fees. Pre-held funds are released automatically.

Can I offer rebooking in the cancellation message?

Cancellation notifications include a link for customers to rebook at their convenience.

What about recurring appointments?

Bulk cancel affects only the selected instances. Future recurrences remain unaffected unless you cancel those too.

Team & Operations

Handle Emergencies and Closures Swiftly

Cancel multiple appointments at once for emergencies, closures, or severe weather.

A pipe bursts, a storm hits, or you need to close unexpectedly. Petboost bulk cancel lets you cancel all affected appointments in one action, notifying every customer simultaneously with the reason and rebooking options.

Bulk Operations

Sound Familiar?

Something forces you to close and you have 20 appointments to cancel. You are calling and texting customers one by one while dealing with the emergency. Some customers never get the message and show up to a closed business.

The Petboost Solution

How Petboost helps

Petboost bulk cancel handles crisis situations efficiently:

Bulk Operations

Select all appointments for a date range or specific day.

Add a cancellation reason that is shared with all affected customers.

Notifications go out to every customer simultaneously via email and SMS.

Pre-held funds are released automatically for cancelled appointments.

Why It Matters

Key Benefits

Fast crisis response

Cancel 20 appointments in the time it would take to call one customer.

No one left uninformed

Every affected customer receives a notification with the reason and rebooking options.

Automatic fund release

Pre-authorisation holds are released immediately for all cancelled appointments.

Customer goodwill

Prompt, professional communication preserves your relationship with affected customers.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."