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Customers & Pets

Target the Right Customers with the Right Message

Segment customers by behaviour, attributes, and history with CSV export.

Sending the same message to all your customers is a missed opportunity. Petboost lets you segment your customer base by booking frequency, service type, spend, pet breed, and more, so you can send targeted communications that actually resonate.

Sound Familiar?

You want to promote a new puppy package to puppy owners, or send a win-back offer to lapsed customers, but your system treats everyone the same. Segmenting your customer list manually takes hours.

The Petboost Solution

How Petboost helps

Petboost customer segmentation turns your data into targeted marketing:

CRM

Segment by booking frequency, last visit, service type, or total spend.

Filter by pet attributes like breed, age, or size.

Export segments as CSV for use in external marketing platforms.

Use segments directly for bulk email within Petboost.

Why It Matters

Key Benefits

Targeted messaging

Send the right offer to the right customer instead of blasting everyone.

Higher engagement

Relevant messages get opened and acted on more than generic ones.

Marketing integration

Export segments to Mailchimp, Klaviyo, or any platform that accepts CSV imports.

Data-driven decisions

Understand the composition of your customer base and where revenue comes from.

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Trusted by Australian Pet Businesses

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

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Hollywoof Walks

Hollywoof Walks

Hollywoof Walks

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

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Sacha

Sacha

My Dogs Daycare - QLD

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

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Fion Chen

Fion Chen

Fion's Dog Training - NSW

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

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Camille Hartnett

Camille Hartnett

Trail Sniffers - NSW

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

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Annika Le Rade

Annika Le Rade

Hound Health Bondi - NSW

Customer Segmentation & Export Questions

Everything you need to know about customer segmentation & export in Petboost.

Ready to transform your pet business?

Join hundreds of Australian pet businesses already using Petboost to save time, get paid faster, and grow with confidence.