Finish the Groom. The Payment Handles Itself.
Automatically charge your customer’s card the moment a service is complete. Zero taps, zero delays, zero awkward conversations.
Auto-Pay is the ultimate time saver for busy pet businesses. When an appointment is marked as complete, Petboost automatically charges the customer’s saved card and sends them a receipt. You never have to ask for payment, process a transaction, or chase an outstanding invoice again. It is hands-free revenue on autopilot.
End-of-day payment processing is a grind. You finish your last groom at 5pm but you are still at your desk at 6pm, manually charging cards, sending invoices, and chasing the customers who slipped out without paying. Every appointment requires a payment interaction, and it adds up to hours of lost time every single week.
How Petboost helps
Petboost Auto-Pay removes payment processing from your to-do list entirely:
Explore PaymentsAutomatically charge the customer’s card on file the moment an appointment is marked complete.
Works with the full automation lifecycle: auto-start, auto-complete, auto-finalise, then auto-pay.
Configurable delay (e.g. 30 minutes after finalisation) so you can review before the charge goes through.
Automatic receipt sent to the customer via SMS or email immediately after payment.
Failed charges automatically trigger payment recovery with a backup payment link.
Full audit trail of every automatic charge in your payment history.
How It Works
Enable Auto-Pay per service
Turn on Auto-Pay in your service settings. Choose which services should charge automatically and set the delay after finalisation.
Deliver your service
Focus on the pet. Auto-Start and Auto-Complete handle the appointment status transitions for you.
Appointment finalises automatically
After the service is complete, Auto-Finalise prepares the appointment for payment with the correct total.
Card is charged automatically
After the configured delay, the customer’s saved card is charged. A receipt is sent instantly.
Failed payments are recovered
If the charge fails, Petboost automatically sends the customer a payment link to pay with a different method.
Key Benefits
Reclaim hours every week
No more end-of-day payment processing. Every completed appointment is paid for automatically.
Never chase a payment again
Payments happen without you lifting a finger. No awkward conversations, no follow-up messages, no outstanding invoices.
Faster cash flow
Money lands in your Stripe account the same day the service is delivered. No waiting for transfers or cheques.
Seamless customer experience
Customers love the convenience. They get their pet back, a receipt arrives, and they are done. No friction.
Built-in failure recovery
If a card is declined, Petboost automatically triggers payment recovery so you are never left unpaid.
Full control with safety net
Set a delay before auto-charge so you can review and adjust the total if needed before the payment goes through.
Trusted by Australian Pet Businesses
"I could tell immediately that Petboost was something unique"
"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."
Hollywoof Walks
Hollywoof Walks
"The customer service is out of this world"
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"I haven't had a single missed payment or no-show"
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
Related Capabilities
Automatic Payment Capture Questions
Everything you need to know about automatic payment capture in Petboost.
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