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Payments & Revenue

Finish the Groom. The Payment Handles Itself.

Automatically charge your customer’s card the moment a service is complete. Zero taps, zero delays, zero awkward conversations.

Auto-Pay is the ultimate time saver for busy pet businesses. When an appointment is marked as complete, Petboost automatically charges the customer’s saved card and sends them a receipt. You never have to ask for payment, process a transaction, or chase an outstanding invoice again. It is hands-free revenue on autopilot.

Sound Familiar?

End-of-day payment processing is a grind. You finish your last groom at 5pm but you are still at your desk at 6pm, manually charging cards, sending invoices, and chasing the customers who slipped out without paying. Every appointment requires a payment interaction, and it adds up to hours of lost time every single week.

The Petboost Solution

How Petboost helps

Petboost Auto-Pay removes payment processing from your to-do list entirely:

Explore Payments

Automatically charge the customer’s card on file the moment an appointment is marked complete.

Works with the full automation lifecycle: auto-start, auto-complete, auto-finalise, then auto-pay.

Configurable delay (e.g. 30 minutes after finalisation) so you can review before the charge goes through.

Automatic receipt sent to the customer via SMS or email immediately after payment.

Failed charges automatically trigger payment recovery with a backup payment link.

Full audit trail of every automatic charge in your payment history.

Step by Step

How It Works

1

Enable Auto-Pay per service

Turn on Auto-Pay in your service settings. Choose which services should charge automatically and set the delay after finalisation.

2

Deliver your service

Focus on the pet. Auto-Start and Auto-Complete handle the appointment status transitions for you.

3

Appointment finalises automatically

After the service is complete, Auto-Finalise prepares the appointment for payment with the correct total.

4

Card is charged automatically

After the configured delay, the customer’s saved card is charged. A receipt is sent instantly.

5

Failed payments are recovered

If the charge fails, Petboost automatically sends the customer a payment link to pay with a different method.

Why It Matters

Key Benefits

Reclaim hours every week

No more end-of-day payment processing. Every completed appointment is paid for automatically.

Never chase a payment again

Payments happen without you lifting a finger. No awkward conversations, no follow-up messages, no outstanding invoices.

Faster cash flow

Money lands in your Stripe account the same day the service is delivered. No waiting for transfers or cheques.

Seamless customer experience

Customers love the convenience. They get their pet back, a receipt arrives, and they are done. No friction.

Built-in failure recovery

If a card is declined, Petboost automatically triggers payment recovery so you are never left unpaid.

Full control with safety net

Set a delay before auto-charge so you can review and adjust the total if needed before the payment goes through.

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Trusted by Australian Pet Businesses

"Switching to Petboost has been fantastic"

GroomingDaycareConcierge

"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."

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Annie

Annie

Houndz Paradise

"Streamlined Booking with Exceptional Support"

DaycareWalkingGrooming

"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."

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Conor

Conor

Dogs of Melbourne - VIC

"The smart way to run your business"

GroomingTrainingWalking

"All services are available easily, it provides so much information about how our business is running, the support is above and beyond. Everything we need to run our business in 1 place. We expanded from grooming to add full services including behavioural training, boarding, and daycare. It's everything in one place that other systems either didn't offer or cost an exorbitant fee."

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Melissa M.

Melissa M.

McKinnons - NSW

"Best in market software for Pet Care industries"

DaycareWalkingBoardingConcierge

"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."

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Jonathon & Chris

Jonathon & Chris

Hollywoof Walks

"Switched from a US system after 6 years. Never looked back."

GroomingDaycareTraining

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

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Sacha

Sacha

My Dogs Daycare - QLD

"The automatic payments feature is a blessing"

DaycareTrainingBoardingConcierge

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

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Fion Chen

Fion Chen

Fion's Dog Training - NSW

"Clear, Client-Friendly Booking Tool with Responsive Support"

Training

"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."

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Liz Dunn

Liz Dunn

Fetch & Focus - QLD

"I no longer have to chase clients for late payments"

Training

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

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Camille Hartnett

Camille Hartnett

Trail Sniffers - NSW

"Zero missed payments. Zero no-shows."

DaycareWellnessBoardingConciergeBoarding

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

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Annika Le Rade

Annika Le Rade

Hound Health Bondi - NSW

"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"

Wellness

"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog — every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."

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Jade

Jade

Toof Petcare

Automatic Payment Capture Questions

Everything you need to know about automatic payment capture in Petboost.

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