No App Downloads. No Passwords. Just Book.
Give pet owners the booking experience they deserve. Phone number verification, progressive info collection, and 90% of intake built into the booking flow. Works on any device, instantly.
Phone number in. Verified. Done.
No app downloads, no passwords, no onboarding friction. Pet owners enter their phone number, receive a code, and they are in. Returning customers are recognised instantly.
- SMS verification, not another password to forget
- Returning customers recognised instantly by phone number
- Works on any device, any browser
- Progressive info collection during first booking
90% of intake happens during booking
Pet name, breed, weight, allergies, vaccination status, and owner details, all collected naturally during the booking flow. No separate onboarding forms to chase.
- Multi-pet booking in a single flow
- Service eligibility checked automatically (weight, breed, age)
- Real-time availability with 2-week calendar view
- Package credits applied automatically at checkout
Package purchased at 3am. Credits ready by morning.
Pet owners buy 5-pack, 10-pack, or 20-pack bundles through their portal at any time. Credits are immediately available and automatically deducted at checkout.
- Purchase packages 24/7 through the portal
- Credits visible on pet owner dashboard
- Automatic credit deduction at booking checkout
- Low balance alerts prompt rebuy
Allergies, preferences, and vaccines. Always current.
Every pet has a comprehensive profile with breed, weight, medical conditions, vaccination certificates, grooming preferences, and care notes. Pet owners can update their own details.
- Vaccination tracking with expiry alerts
- Medical conditions and care requirements
- Grooming preferences and reference photos
- Pet owners update their own profiles
No app. No password. No friction.
Give your pet owners a booking experience they will actually use. Works on any device, any browser.
No passwords. No app downloads. Just their phone number.
Book multiple pets in a single flow.
Purchase and track package balances.
Upload certificates, get expiry alerts.
View past and upcoming appointments.
Photos and notes after every visit.
Drag-and-drop vaccination documents.
Add and manage cards securely.
No More "Another App I'll Never Use"
Pet owners are tired of downloading apps for every business they visit. Most sit unused, taking up storage space. Petboost works instantly in any browser.
Typical Pet Apps
What customers hate
- App Store download
- Password to remember
- Separate intake forms
- Another app icon
Petboost Experience
What customers love
- Works in any browser
- Phone number verification
- Built into booking flow
- Zero storage space
Phone Number Is All They Need
No passwords to remember. No "forgot password" emails. Just phone number verification via SMS. Returning customers are instantly recognised.
No account to create. No password to remember. No app to download. Whether your customer is 25 or 75, they can book in seconds.
Enter phone number
Returning customers detected instantly
Verify with SMS code
One-time code sent to their phone
Start booking
Pets, preferences, and cards pre-loaded
90% of Intake, Done During Booking
Stop sending separate intake forms. The booking flow progressively collects everything you need, without the friction of a 20-field form upfront.
Collected During Booking
Everything you'd put on an intake form
See the Booking Journey
From phone number to confirmed booking. Every step designed for speed and simplicity.
Start with Your Phone
Instant customer recognition
Just a phone number to start. We instantly detect if you're a returning customer with saved pets and preferences.
Pet Profiles That Follow Them Everywhere
Allergies, grooming preferences, vaccination certificates, care notes. Everything persists across bookings and is visible to your staff.
Pet Identity
Name, breed, weight, birthdate, photo, microchip, insurance details.
Attributes & Flags
Allergies, dietary requirements, anxiety triggers, behavioural traits.
Grooming Preferences
Clipper blade sizes, styling notes, handling preferences, care instructions.
Vaccinations
Certificate uploads with expiry tracking, auto-compliance checking.
Paperwork
Terms acceptance, waivers, service agreements, all timestamped.
Payment Methods
Cards on file, package credits, transaction history, receipts.
Returning Customers Book in Seconds
When a returning customer enters their phone number, magic happens. All their pets, preferences, and payment methods are pre-loaded instantly.
Average time for returning customer to book
Competitive Advantages with Petboost
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Lifecycle Automation
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.
- Self-service booking 24/7
- Automated SMS & email reminders
- Terms & vaccination checks
- Payment pre-authorisation
- Automatic invoicing & receipts
- Auto-charge after service
Dual Booking Modes
Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.
- Self-service with availability checks
- Direct diary control when needed
- Choose based on your workflow
- Best of both worlds
Seamless, Secure Payments
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.
- Card on File (auto-charge)
- SMS Payment Link
- In-Person Card Terminal
- Pre-Auth for No-Show Protection
- Branded Invoices with ABN
- Xero-ready accounting via Bank Feeds
Self-Service Packages
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
- 5, 10, 20-pack bundles
- 24/7 self-service purchase
- Automatic credit deduction
- Transparent balance tracking
Per-Resource Capacity
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
- Per-resource capacity limits
- Real-time utilisation tracking
- Colour-coded timeline
- Safety regulation compliance
Group Courses
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
- Course Templates
- Course Instances with real dates
- Enrolment tracking
- Attendance management
- Lifecycle management
Reporting & Intelligence
Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.
- Revenue & financial reports
- Team performance analytics
- Customer & geographic insights
- Automated forecasting
- Period-over-period comparison
- Marketing campaign ideas
Invisible Software.
Your customers never download an app. Never remember a password. They verify with their phone number, book in seven taps, and put their phone away. The best experience is the one they barely notice.
Trusted by Australian Pet Businesses
"I could tell immediately that Petboost was something unique"
"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."
Hollywoof Walks
Hollywoof Walks
"The customer service is out of this world"
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"I haven't had a single missed payment or no-show"
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
Related Features
Features that enhance the pet owner experience.
Pet Owner Experience Questions
Everything you need to know about the pet owner booking experience.
Ready to Delight Your Pet Owners?
Give them a booking experience they'll actually use. No downloads, no passwords, just seamless booking.