Can team members see each other schedules?

Depending on their role and permissions, team members can view their own schedule or the full team calendar.

Can I add team members who do not groom?

Yes. Add reception staff, managers, or administrative team members with appropriate roles and permissions.

Do team member photos show on the booking page?

Yes. When customers choose a team member during booking, they see the team member photo and name.

Can I deactivate a team member without deleting them?

Yes. Deactivated team members are hidden from booking and scheduling but their appointment history is preserved.

Team & Operations

Set Up Your Team and Assign Their Roles

Team member profiles with photos, roles, service eligibility, and working hours.

Your team is the heart of your business. Petboost lets you create detailed profiles for every team member, assign their roles and permissions, set their working hours, and control which services they are eligible to perform. Everyone knows their responsibilities, and customers see the right availability.

Team & Resources

Sound Familiar?

You are managing team schedules on a whiteboard, sending availability updates via group chat, and hoping everyone knows which services they should be offering. New team members take weeks to get properly set up.

The Petboost Solution

How Petboost helps

Petboost team member management gives you complete control:

Team & Resources

Create profiles with name, photo, role, and contact details.

Assign service eligibility so team members only appear for services they can deliver.

Set individual working hours and availability schedules.

Manage roles and permissions to control what each team member can access.

Why It Matters

Key Benefits

Clear responsibilities

Every team member knows their services, hours, and access level from day one.

Accurate booking

Customers only see team members who are eligible and available for their selected service.

Quick onboarding

New team members are set up with a profile, role, and schedule in minutes.

Professional presence

Team member photos and profiles appear on your booking page and in customer communications.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."