Your client asked you to look at this. Here's what you need to know.
Petboost handles payments, generates clean transaction data, and eliminates the manual admin that creates messy books. Every payment flows through Stripe into Xero Bank Feeds, pre-labelled and reconciliation-ready.
What Your Client Is Actually Paying For
Three distinct cost components. No hidden fees, no surprise charges.
Stripe Processing (1.7% + $0.3)
Standard Australian Stripe rate. This is what any business pays to accept card payments, whether through Petboost or independently. The same rate as Stripe direct.
Petboost Platform Fee (1.2-1.4%)
Covers the automation that eliminates 20+ hours per week of admin: auto-invoicing, payment collection, booking management, SMS reminders, and reporting. Can be passed to customers ($0 to the business).
Monthly Subscription ($65-$240)
Waived entirely when card payment volume exceeds the threshold ($7,500-$20,000/month). Many businesses pay $0/month in subscription fees.
Data Flow: Petboost to Stripe to Xero
Clean data from the point of service, not cobbled together after the fact.
Service completed in Petboost
Invoice auto-generated with the correct client, service type, staff member, and pricing. No manual entry.
Card charged via Stripe
Transaction labelled with client name, service type, and date. Every charge is traceable to a specific appointment.
Stripe Bank Feed into Xero
Every transaction appears pre-labelled and reconciliation-ready. No manual matching required.
Result: cleaner books than manual entry
Your client's books are cleaner than if they entered data manually. The data is in a very good state before it ever reaches Stripe and Xero.
The Real Comparison
For a typical pet business processing $10K/month in revenue.
Current Manual Stack
- Booking software~$100-200/mo
- EFTPOS terminal~$35-45/mo
- Processing fees~1.4-1.9% + per-txn
- Admin labour (chasing, reconciliation)15-25 hrs/mo
- Revenue leakage (missed payments, no-shows)2-5% at-risk
- Error resolution~$45/incident
Petboost Stack
- Subscription$65/mo (waived at volume)
- Stripe processing1.7% + $0.3 (standard AU rate)
- Platform fee1.2-1.4% (passable to customers = $0)
- Admin labour reduction75-95% reduction
- Revenue leakage<1% with card-on-file
- Booking errorsReduced 96% via automation
Your Client Pays $0 in Platform Fees
The Petboost platform fee (1.2-1.4%) can be added as a line item on customer invoices. The business's effective platform cost becomes $0. This is the strongest message for cost-focused advisors.
Example: $90 grooming service
What Makes This Different From a Standalone Payment Terminal
Standalone payment terminals (Square, Zeller, Tyro, bank EFTPOS) process payments but create data silos. Petboost connects every transaction to the full business context.
Every transaction traces back to:
- The appointment (date, time, duration)
- The staff member who performed the service
- The service type and pricing
- The client and their contact details
- The specific pet (with breed, weight, notes)
Automated accounting features:
- Invoices auto-generate with correct line items, ABN, and GST
- No manual matching of payments to bookings
- Revenue reports by service type, by staff member, by day
- Average spend per client and rebooking rate tracking
- PDF receipts available to clients via self-service portal
See how Petboost works with your payment provider: Stripe / Square / Zeller / Tyro / View all
The founder of Australia's largest enterprise software company, TechnologyOne ($5B ASX-listed), backs Petboost. Adrian Di Marco OAM invested because he believes pet businesses deserve enterprise-quality software.
Adrian Di Marco OAM, Investor
Questions From Financial Decision-Makers
Common questions from accountants, bookkeepers, and business advisors evaluating Petboost.
Want to evaluate this for your client?
We work directly with accountants and advisors. Get the numbers you need to make a recommendation.
We're always happy to work directly with accountants and advisors. Email partnerships@petboost.com.au