Customers & Pets
How do I document special handling requirements?
Behavioural attributes and notes guide your team.
Sound Familiar?
Rocky is fear-aggressive with strangers and needs a slow introduction. Your new groomer didn't know this and got nipped. The information existed in someone's memory, not in your system.
The Petboost Solution
How Petboost helps
Petboost lets you document handling requirements using Pet Attributes for behavioural flags and Quick Notes for detailed instructions, all surfaced in Special Attention.
Learn more about Behavioural TrackingFlag behavioural needs as Pet Attributes
Add detailed handling instructions in Quick Notes
Special Attention alerts team to behavioural flags
Amber badges highlight behaviour-flagged pets
Consistent handling across all team members