Payments & Revenue
How do I handle refunds for last-minute cancellations?
Cancellation policies plus manual refund control.
Sound Familiar?
A customer cancels two hours before their appointment and demands a full refund. You have a cancellation policy, but enforcing it is awkward and you're not sure how to process partial refunds.
The Petboost Solution
How Petboost helps
Petboost lets you set clear cancellation policies that customers see at booking, and refunds are processed manually through Stripe so you have full control over each situation.
Learn more about Cancellation PoliciesConfigure cancellation notice period requirements
Policies displayed to customers at booking
Process refunds manually via Stripe dashboard
Full or partial refunds at your discretion
Clear terms reduce disputes and awkwardness