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Industry Education

Compliance frameworks, best practices, and professional development for pet businesses

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Calm dog during grooming session with gentle handler using low-stress techniques

Industry Education

Fear-Free Frameworks: Low-Stress Handling as a Differentiator

How "low-stress handling" is becoming a marketable differentiator for Australian pet businesses. Frameworks for reducing fear and anxiety during services.

The Enrichment Standard: Why Structured Brain Games Win

Why leading daycares are moving from "free for all" play to structured enrichment. How brain games differentiate your daycare and justify premium pricing.

Incident Reporting 101: A Documentation Framework for Pet Businesses

How to document incidents professionally. A framework for recording scuffles, injuries, or accidents that supports your insurance and protects your business.

Disclaimer vs Waiver: Why 'Sign Here' Isn't a Magic Wand

Understanding the difference between disclaimers and waivers in pet businesses. Questions to ask your solicitor about your terms of service.

Frazer McLeod

10 July 2025Updated

10 min read

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