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Industry Insights

Trends, research, and the future of the pet services industry

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Showing 18 articles in Industry Insights

Industry Insights

You Wouldn't Build Your Own Safety Gates

Bookings, payments and client messages are infrastructure, like the gate and the power. What a weekend build leaves out, the test to put to any supplier, and our own answers.

We Still Own a Pet Business. It Gets Every Release Before You Do.

The eight pillars of one unified system for bookings, payments and communication, and the Bondi daycare and hydrotherapy business we own that runs every major release first.

You Wouldn't Take Your Dog to a Barbershop for a Groom

Fresha sells to nail bars. Mindbody sells to yoga studios. Calendly sells to recruiters. Here is what breaks when a pet business runs on software built for people.

Is Dog Grooming Cheaper Overseas? What 468 Published Prices Show

A groom is A$107.50 here and US$70 in America. Convert it and we look dearer. Then you take the tax out, and the answer flips. What five markets really charge, and why none of it tells you what to put on your own price list.

Why Pet Bookings Aren't Like Booking a Restaurant

Why pet services cannot show live prices and availability to everyone the way a restaurant can, and why collecting just enough information keeps every quote accurate.

Podcast Ep 1: I Just Want to Look After Dogs

You got into this for the animals, not the admin. In the first episode of The Petboost Podcast, Em and Pat unpack why every pet business owner hits the same wall.

How We Built Petboost: One Business Type at a Time

Most pet software says "all-in-one." We earned it. Here is how we designed each business type individually before unifying them into one system.

7 Lessons From the Pet Brand Podcast That Every Pet Business Owner Needs to Hear

Frazer McLeod joined Varnit on the Pet Brand Podcast to talk about building pet software, growing slowly on purpose, and why the boring stuff matters most.

9 Game-Changing Takeaways From the Pet Industry Mentor Podcast

Frazer McLeod joined Chenelle on the Pet Industry Mentor podcast. Here are 9 lessons that could transform how you run your pet business.

The Weird and Wonderful World of Scheduling in the Pet Industry: A Deep Dive

From solo mobile groomers with 3 booking rules to 15-staff daycares juggling 18 constraint categories, pet industry scheduling is unlike anything else. A comprehensive guide for every business type and size.

From Solo Operator to Business Owner: The Mindset Shift Nobody Talks About

The transition from doing the work to running the business is the hardest thing you'll do. Here's what to expect, what it feels like, and how to know you've made it.

8 Signs of a Healthy Pet Business (And How to Achieve Them)

How do you know if your pet business is actually healthy? Here are 8 signs that separate thriving operations from struggling ones — and how to achieve them.

The Pet Humanisation Trend: What It Means for Service Businesses in 2026

Australians are spending more on their pets than ever, treating them as family members. Here's what this shift means for grooming, daycare, boarding, and training businesses.

Understanding Seasonality in Australian Pet Services: When to Push and When to Rest

Pet services demand isn't flat. Understanding the seasonal curves for grooming, boarding, daycare, and training helps you plan pricing, staffing, and marketing throughout the year.

Pet Business Technology Trends 2026: What Australian Businesses Need to Know

Key technology trends shaping the Australian pet services industry in 2026. From smart scheduling to payment automation, here is what is driving growth.

The Rise of Multi-Service Pet Businesses in Australia

Why pet businesses are expanding to offer daycare + grooming + training under one roof. Benefits, challenges, and how to manage complexity.

What Pet Parents Actually Care About (And It's Not What You Think)

Hint: it's not your equipment, your certifications, or your Instagram aesthetic. Here's what actually drives trust, loyalty, and referrals in pet care.

The Australian Pet Services Industry: A 2025 Market Snapshot

A data-driven overview of Australia's booming pet services industry: ownership stats, spending trends, and what it means for grooming, daycare, boarding, and training businesses.

Frazer McLeod

12 Aug 2025

10 min read

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