Can I auto-confirm some services but not others?

Yes. Enable instant confirmation per service. A standard wash might auto-confirm while a first-time full groom requires manual review.

What if I need to decline a booking?

You can still cancel or reschedule any auto-confirmed booking. The customer is notified of the change automatically.

Does auto-confirm check for conflicts?

Yes. Petboost only confirms bookings that fit within available time slots. If there is a conflict, the booking is not created.

Can I require manual confirmation for new customers?

Yes. Combine instant confirmation with booking rules to auto-confirm returning customers while reviewing first-time bookings.

Team & Operations

Confirm Bookings the Moment They Are Made

Automatically confirm appointments as soon as they are booked.

When a pet owner books an appointment, they want to know it is confirmed immediately. Petboost instant confirmation removes the wait by automatically moving new bookings to Confirmed status, sending the confirmation notification, and securing the time slot.

Automation

Sound Familiar?

Customers book online and then wait hours (or days) for you to manually confirm. Some book with a competitor in the meantime because they are not sure their booking went through. You lose customers to your own approval bottleneck.

The Petboost Solution

How Petboost helps

Petboost instant confirmation eliminates the approval bottleneck:

Automation

New bookings are automatically confirmed without any manual review.

Confirmation notifications go out immediately via email and SMS.

Time slots are reserved instantly, preventing double bookings.

Enable per service so you can auto-confirm routine bookings while manually reviewing complex ones.

Why It Matters

Key Benefits

No waiting

Customers get instant certainty that their appointment is secured.

Higher conversion

Immediate confirmation means customers do not seek alternatives while waiting.

Less admin

Stop manually reviewing and confirming every booking that comes in.

Flexible control

Auto-confirm standard services while keeping manual approval for new clients or complex bookings.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."