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Customers & Pets

Spot the Customers Who Need Your Attention

Smart filters for lapsed customers, expiring vaccinations, and missing details.

Your CRM should tell you who needs attention right now. Petboost quick insights are pre-built smart filters that surface customers who have lapsed, pets with expiring vaccinations, profiles missing key details, and customers with no upcoming appointments.

Sound Familiar?

You know some customers have not booked in months, but you do not know who. Vaccinations are expiring, but you only find out when they try to book daycare. Opportunities to re-engage are slipping through the cracks.

The Petboost Solution

How Petboost helps

Petboost quick insights surface actionable intelligence from your customer data:

CRM

Lapsed customers who have not booked in a configurable period.

Pets with vaccinations expiring in the next 14, 30, or 60 days.

Customers with no upcoming appointment who might need a reminder.

Profiles missing key information like payment cards or emergency contacts.

Why It Matters

Key Benefits

Proactive re-engagement

Reach out to lapsed customers before they find another provider.

Vaccination compliance

Chase vaccination renewals before they expire, not after.

Data completeness

Identify and fill gaps in your customer records systematically.

Revenue recovery

Every lapsed customer re-engaged is revenue you would have otherwise lost.

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Trusted by Australian Pet Businesses

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

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Hollywoof Walks

Hollywoof Walks

Hollywoof Walks

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

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Sacha

Sacha

My Dogs Daycare - QLD

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

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Fion Chen

Fion Chen

Fion's Dog Training - NSW

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

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Camille Hartnett

Camille Hartnett

Trail Sniffers - NSW

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

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Annika Le Rade

Annika Le Rade

Hound Health Bondi - NSW

Quick Insights Questions

Everything you need to know about quick insights in Petboost.

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