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Customers & Pets

See the Full Story of Every Pet

Complete appointment history with services, notes, photos, and payment records.

When a regular customer calls to ask "what did we do last time?", you should be able to answer in seconds. Petboost maintains a complete appointment history for every pet, including services performed, notes, photos, and payment details.

Sound Familiar?

You vaguely remember grooming a Labradoodle two months ago but cannot recall the clip style, whether the owner wanted the face rounded or not, or how much you charged. Without records, you are starting from scratch every time.

The Petboost Solution

How Petboost helps

Petboost appointment history gives you a complete timeline for every pet:

Client & Pet Profiles

View all past appointments in chronological order per pet.

See the service performed, team member assigned, and duration of each visit.

Access notes, photos, and grooming instructions from any past appointment.

Review payment records including amounts, payment methods, and invoice history.

Why It Matters

Key Benefits

Instant recall

Answer customer questions about past visits in seconds without guessing.

Service consistency

Reference past appointment notes to deliver the same quality every time.

Transparent records

Customers can view their own appointment history through the portal.

Dispute resolution

Complete records help resolve any questions about past services or charges.

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Trusted by Australian Pet Businesses

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

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Hollywoof Walks

Hollywoof Walks

Hollywoof Walks

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

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Sacha

Sacha

My Dogs Daycare - QLD

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

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Fion Chen

Fion Chen

Fion's Dog Training - NSW

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

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Camille Hartnett

Camille Hartnett

Trail Sniffers - NSW

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

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Annika Le Rade

Annika Le Rade

Hound Health Bondi - NSW

Appointment History Questions

Everything you need to know about appointment history in Petboost.

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