Know Every Pet Like They Are Your Own
Comprehensive pet profiles with breed, weight, medical notes, behavioural flags, and photos.
Every pet that walks through your door has a story: their breed, their temperament, their favourite treat, the blade length they need, and the ear they do not like having touched. Petboost pet profiles capture everything your team needs to deliver a safe, personalised service every single time.
You rely on memory and scribbled notes to remember pet details. When a different team member handles a regular dog, they have no idea about its anxiety triggers, grooming preferences, or medical conditions. Information gets lost, and service quality suffers.
How Petboost helps
Petboost pet profiles give your team complete visibility into every pet:
Client & Pet ProfilesRecord breed, age, weight, colour, microchip number, and desexed status.
Add behavioural notes, medical conditions, allergies, and dietary requirements.
Upload photos including before-and-after grooming shots for visual reference.
Track vaccination certificates with expiry dates and automatic alerts.
Store grooming preferences like blade lengths, clip styles, and special instructions.
How It Works
Pet owner adds their pet
During onboarding, customers enter their pet details including breed, age, and weight.
You enrich the profile
Add grooming preferences, behavioural notes, and photos during or after the first appointment.
Profile grows over time
Each appointment adds to the pet history with notes, photos, and service records.
Team accesses at a glance
Before every appointment, your team can review the full pet profile for a personalised experience.
Key Benefits
Personalised service
Every team member knows the pet preferences, triggers, and history before they start.
Safety first
Medical conditions, allergies, and behavioural flags are visible to whoever is handling the pet.
Consistency across team
Whether the regular groomer or a new team member handles the pet, the result is consistent.
Customer confidence
Pet owners trust businesses that remember their pet details and deliver personalised care.
Visual reference
Before-and-after photos help your team match the owner preferred style every time.
Trusted by Australian Pet Businesses
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."
Jonathon & Chris
Hollywoof Walks
"The customer service is out of this world"
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."
Liz Dunn
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"I haven't had a single missed payment or no-show"
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
Related Capabilities
Pet Profile Management Questions
Everything you need to know about pet profile management in Petboost.
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