Everything You Need to Know About Every Customer
Contact details, addresses, emergency contacts, and communication preferences in one place.
Your customers are more than a phone number in your contacts app. Petboost owner profiles store every detail you need: contact information, multiple phone numbers, addresses for mobile services, emergency contacts, and communication preferences.
Customer details are scattered across your phone contacts, Facebook messages, email threads, and sticky notes. When you need to find an address for a mobile groom or a backup contact number, you are digging through old messages.
How Petboost helps
Petboost owner profiles centralise all customer information:
Client & Pet ProfilesStore multiple phone numbers, email addresses, and physical addresses.
Link pets to their owners so you see the full household at a glance.
Record communication preferences (SMS, email, or both) per customer.
Track how the customer found you for referral and marketing insights.
Key Benefits
One source of truth
Every customer detail lives in one searchable, accessible place.
Multi-pet households
See all pets linked to an owner with a single click.
Quick contact
Call, text, or email any customer directly from their profile.
Mobile service ready
Addresses are stored and mapped for mobile grooming and walking routes.
Trusted by Australian Pet Businesses
"I could tell immediately that Petboost was something unique"
"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."
Hollywoof Walks
Hollywoof Walks
"The customer service is out of this world"
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"I haven't had a single missed payment or no-show"
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
Related Capabilities
Owner Profile Management Questions
Everything you need to know about owner profile management in Petboost.
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