Can I have different automation settings for each service?

Yes. Every automation step (confirm, start, complete, finalise, pay) can be toggled on or off independently for each service.

Do service-level settings override global settings?

Yes. If your global setting is auto-confirm but a specific service has it turned off, that service will require manual confirmation.

Can I change automation settings without affecting existing appointments?

Automation changes apply to new appointments going forward. In-progress appointments continue with their current workflow.

What automations are available?

Instant confirmation, pre-hold funds, auto-start, auto-complete, auto-finalise, and auto-pay. Each can be enabled or disabled per service.

Services & Configuration

Automate the Entire Appointment Flow per Service

Configure automation rules for each service so your business runs on autopilot.

Different services need different automation rules. A quick nail trim might auto-confirm instantly, while a first-time full groom might need manual review. Petboost lets you set automation rules per service for the full appointment lifecycle.

Service Types

Sound Familiar?

You want automation for your bread-and-butter services but manual control over complex or high-value bookings. One-size-fits-all automation settings force you to choose between efficiency and control.

The Petboost Solution

How Petboost helps

Petboost per-service automations give you granular control:

Service Types

Set auto-confirm, auto-start, auto-complete, auto-finalise, and auto-pay per service.

Enable pre-hold funds for higher-value services while skipping it for quick jobs.

Override global automation settings at the service level.

Mix fully automated and manually managed services in the same business.

Why It Matters

Key Benefits

Tailored workflows

Each service follows the automation rules that make sense for that type of work.

Best of both worlds

Automate routine bookings while keeping manual oversight for complex or new-client appointments.

Less admin time

Routine services run hands-free, freeing you to focus on the work that needs your attention.

Reduced errors

Automated transitions mean fewer missed steps in your appointment workflow.

Trusted by Australian Pet Businesses

via G2

"I could tell immediately that Petboost was something unique"

"Best in market software for Pet Care industries. Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique."

Hollywoof Walks

via G2

"The customer service is out of this world"

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

Sacha

My Dogs Daycare - QLD

via G2

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion Chen

Fion's Dog Training - NSW

via Capterra

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Camille Hartnett

Trail Sniffers - NSW

via Capterra

"I haven't had a single missed payment or no-show"

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."