A booking system that truly understands grooming - breeds, coats, weights & all
Body-area notes for every groom. Station capacity that prevents double-booking. Pet profiles with vaccination records, coat types, and care preferences. Built by groomers who know a Maltipoo's matting needs differ from a Husky's undercoat.
Choose the Right Plan for Your Grooming Salon
From solo groomers to multi-station salons, we have a plan that fits your workflow.
Calendar Lite
For independent groomers
AUD
Best For
Mobile or home-based groomers who handle payments in cash/EFTPOS and need simple appointment tracking.
“I just need to see my week at a glance. I don't need all the bells and whistles.”
Not included
Business Pro
For growing salons
AUD
Over ...
Best For
Grooming salons with 1-2 stations ready to take online bookings, reduce no-shows, and automate client follow-ups.
“I'm losing bookings to groomers with online booking. I need to modernise without the complexity.”
Business Max
For established salons
AUD
Over ...
Best For
Multi-groomer salons with 3+ stations, multiple team members, and high appointment volumes needing enterprise reliability.
“We need one system the whole team can rely on: consistent, scalable, and professional.”
Not sure which plan? Try free for 14 days, no credit card required.
Compare all featuresDog Grooming Software Built for Melbourne Salons
Petboost is the booking system Melbourne dog groomers rely on to manage station capacity, automate reminders, and let pet owners self-book online. Purpose-built for Australian grooming salons, it handles breed-specific pricing, prepaid packages, and secure payments from a single dashboard.
Why Melbourne Groomers Choose Petboost
Melbourne is home to one of Australia's most vibrant pet communities. From the dog-friendly cafes lining Brunswick Street to the off-lead parks in Albert Park and Princes Park, Melburnians treat their dogs as family. That culture drives consistent demand for professional grooming services across the inner city and beyond.
Running a grooming salon in Melbourne means handling a diverse mix of breeds and coat types. A busy Saturday in Fitzroy might include a Labradoodle full groom, a French Bulldog wash and nail trim, and a double-coated Samoyed deshed, each requiring different station time, equipment, and expertise. Petboost's intelligent scheduling system understands these differences, automatically allocating the right duration and resources for each booking.
Managing Capacity in Busy Melbourne Salons
Space is at a premium in Melbourne's inner suburbs. Whether your salon is tucked into a South Yarra laneway or occupying a converted warehouse in Collingwood, every square metre matters. Petboost's capacity management lets you define exact limits for each grooming station, hydrobath, and drying area. The system prevents overbooking automatically, so your team never faces the stress of too many dogs in a cramped space.
For salons in high-foot-traffic areas like Chapel Street or Lygon Street, walk-in enquiries are common. With Petboost, your front desk staff can instantly see real-time availability across all stations and groomers, making it simple to slot in a last-minute appointment without disrupting the existing schedule.
Prepaid Packages and Melbourne's Regular Grooming Culture
Melbourne pet owners are loyal. Once they find a groomer they trust in their neighbourhood, whether that is Richmond, St Kilda, or Northcote, they tend to stick around. Petboost's prepaid package system helps you reward that loyalty with discounted bundles. Create 4-week grooming plans, seasonal deshedding packages, or puppy grooming introduction series that keep clients coming back on a regular schedule.
Melbourne's variable weather adds another dimension to grooming demand. Winter months bring muddy paws and matted coats from rainy walks along the Yarra Trail, while summer sees a surge in short clips and cooling washes. Petboost makes it easy to adjust your service menu seasonally and promote relevant packages to your client base through automated communications.
Self-Service Booking for Melbourne Pet Owners
Melbourne pet owners expect convenience. They are used to booking everything online, from restaurant tables to fitness classes, and grooming should be no different. Petboost's self-service booking portal gives your clients a branded booking experience where they can select services, choose their preferred groomer, and confirm appointments instantly. No phone tag, no back-and-forth messages, just smooth bookings that work around their schedule.
The booking portal is mobile-friendly, which matters in a city where people are often booking on the tram or during their lunch break in the CBD. Pet owners can also view their pet's grooming history, upcoming appointments, and any notes from previous sessions, all from their phone.
Automated Reminders and Melbourne's No-Show Problem
No-shows cost Melbourne groomers time and revenue. A missed 90-minute grooming appointment cannot simply be filled at the last minute. Petboost's automated reminder system sends SMS and email confirmations that dramatically reduce no-shows. Clients receive gentle nudges before their appointment, with easy options to confirm or reschedule.
After each groom, automated follow-ups can request Google reviews, helping your salon build visibility in local search results. For Melbourne groomers competing for attention in suburbs like Prahran, Hawthorn, and Brunswick, a strong Google review profile is one of the most effective ways to attract new clients.
Secure Payments for Australian Grooming Businesses
Petboost integrates with Stripe for seamless, secure payment processing in Australian dollars. Accept card payments at the salon, collect deposits at booking time, or process prepaid package purchases online. All transactions are PCI-compliant, giving your Melbourne clients confidence that their payment details are protected. Learn more about our payment features.
Never Double-Book a Grooming Station Again
Set capacity per station, not daily limits. See real-time availability across all tables. Colour-coded calendar shows exactly when each station is free.
- Individual capacity per grooming station
- Real-time colour-coded availability
- Overbooking automatically prevented
- Utilisation dashboards for revenue optimisation
Weight-Based Services, Auto-Routed
Create XS, S, M, L, XL grooming tiers with different prices and durations. Customers only see services their pet qualifies for. No more phone calls clarifying "is my dog small or medium?"
- Weight limits per service variant
- Customers auto-routed to correct tier
- Different pricing per size category
- Coat type restrictions if needed
Every Clipper Setting Saved Forever
2000+ grooming attributes stored permanently per pet. Reference photos, coat type, scissor preferences, and special instructions. Your knowledge is never lost when staff change.
- Full grooming history with timestamps
- Reference photos attached to profiles
- Coat type, allergies, behaviour notes
- Accessible by any team member instantly
Reduce No-Shows by 80%
Pre-authorise cards 72 hours before. Automatic SMS reminders at your intervals. Require card on file before booking confirms. No-show fees processed automatically.
- Card pre-authorisation 72 hours ahead
- Multi-stage SMS & email reminders
- Card on file required for booking
- Automatic no-show fee processing
Competitive Advantages with Petboost
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Lifecycle Automation
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.
- Self-service booking 24/7
- Automated SMS & email reminders
- Terms & vaccination checks
- Payment pre-authorisation
- Automatic invoicing & receipts
- Auto-charge after service
Dual Booking Modes
Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.
- Self-service with availability checks
- Direct diary control when needed
- Choose based on your workflow
- Best of both worlds
Seamless, Secure Payments
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.
- Card on File (auto-charge)
- SMS Payment Link
- In-Person Card Terminal
- Pre-Auth for No-Show Protection
- Branded Invoices with ABN
- Xero-ready accounting via Bank Feeds
Self-Service Packages
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
- 5, 10, 20-pack bundles
- 24/7 self-service purchase
- Automatic credit deduction
- Transparent balance tracking
Per-Resource Capacity
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
- Per-resource capacity limits
- Real-time utilisation tracking
- Colour-coded timeline
- Safety regulation compliance
Group Courses
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
- Course Templates
- Course Instances with real dates
- Enrolment tracking
- Attendance management
- Lifecycle management
Reporting & Intelligence
Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.
- Revenue & financial reports
- Team performance analytics
- Customer & geographic insights
- Automated forecasting
- Period-over-period comparison
- Marketing campaign ideas
Design Principle
The big screen and the palm of your hand.
Not mobile-friendly. Mobile-native. 100% feature parity across desktop, tablet, and phone. We even wrote custom drag-and-drop code for iPad.
Trusted by Australian Pet Businesses
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."
Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."
Liz Dunn
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW