Petboost Logo
Dog Grooming Software

A booking system that truly understands grooming - breeds, coats, weights & all

Body-area notes for every groom. Station capacity that prevents double-booking. Pet profiles with vaccination records, coat types, and care preferences. Built by groomers who know a Maltipoo's matting needs differ from a Husky's undercoat.

Body-Area Grooming NotesStation Capacity ManagementBreed & Coat ProfilesPrepaid Grooming Packages
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20+
Hours Saved Weekly
on bookings, payments & messaging
80%
Fewer No-Shows
with pre-auth & reminders
2000+
Grooming Attributes
saved per pet profile

Choose the Right Plan for Your Grooming Salon

From solo groomers to multi-station salons, we have a plan that fits your workflow.

Calendar Lite

Calendar Lite

For independent groomers

AUD

.../mo

Best For

Mobile or home-based groomers who handle payments in cash/EFTPOS and need simple appointment tracking.

I just need to see my week at a glance. I don't need all the bells and whistles.

Unlimited grooming appointments
Pet profiles with breed & coat notes
Email reminders to clients
Day/Week/Month calendar views

Not included

No self-service & online bookings
No payment processing
No SMS notifications
No automations
Learn More
Business Pro

Business Pro

For growing salons

AUD

.../mo

Over ...

$0/mo

Best For

Grooming salons with 1-2 stations ready to take online bookings, reduce no-shows, and automate client follow-ups.

I'm losing bookings to groomers with online booking. I need to modernise without the complexity.

Self-service online booking
Automated SMS & email reminders
No-show protection with card capture
Prepaid grooming packages
Smart Google Review Requests
Reporting & business intelligence
Auto invoicing & receipts
Start Free Trial
Business Max

Business Max

For established salons

AUD

.../mo

Over ...

$0/mo

Best For

Multi-groomer salons with 3+ stations, multiple team members, and high appointment volumes needing enterprise reliability.

We need one system the whole team can rely on: consistent, scalable, and professional.

Unlimited appointments (no overage)
No fees on cash/bank transfers
{{MAX_SMS_LIMIT}} SMS/month included
Priority support
Dedicated account manager
Explore Max

Not sure which plan? Try free for 14 days, no credit card required.

Compare all features

Dog Grooming Software Built for Sydney Salons

Petboost is the booking system Sydney dog groomers use to manage station capacity, automate client reminders, and offer self-service online booking. Built for Australian grooming businesses, it handles breed-specific service durations, prepaid grooming packages, and secure Stripe payments from one platform.

Why Sydney Groomers Choose Petboost

Sydney's pet grooming market is one of the largest and most competitive in Australia. From boutique salons in the Eastern Suburbs to high-volume operations on the Northern Beaches, groomers need software that keeps pace with demand. Sydney pet owners are discerning and expect premium service, online convenience, and transparent pricing. Petboost delivers all three.

The diversity of breeds across Sydney creates unique scheduling challenges. A typical day at a Surry Hills salon might include a Poodle show clip, a Shih Tzu puppy's first groom, and a Golden Retriever deshed, each with vastly different time requirements. Petboost's intelligent scheduling system allocates the right duration for each breed and service type, keeping your day running smoothly from open to close.

Station Capacity for Sydney's Busiest Salons

Sydney rents are among the highest in Australia, making efficient use of salon space critical. Every grooming table, hydrobath, and drying cage represents both an investment and a constraint. Petboost's capacity management lets you define precise limits for each resource, preventing overbooking and ensuring your team never faces an impossibly packed schedule.

For grooming businesses in high-traffic areas like Newtown, Bondi Junction, or Mosman, walk-in enquiries happen regularly. Your staff can check real-time availability across all stations instantly, fitting in last-minute appointments without double-booking existing clients. The system provides a clear visual overview of your entire day, so nothing falls through the cracks.

Prepaid Packages for Sydney's Loyal Pet Owners

Sydney pet owners invest heavily in their dogs' wellbeing. Regular grooming is a priority, not a luxury, particularly in suburbs like Balmain, Paddington, and Manly where dog ownership rates are high. Petboost's prepaid package system lets you offer discounted bundles that reward loyalty and create predictable recurring revenue. Create seasonal deshedding packages for summer, puppy grooming introduction plans, or ongoing maintenance bundles tailored to your most popular services.

Sydney's coastal climate means grooming needs shift throughout the year. Summer brings sandy, salt-crusted coats from trips to Centennial Park dog beach and the Northern Beaches, while winter sees longer coats needing more frequent detangling. Petboost makes it simple to adjust your service offerings seasonally and promote relevant packages through automated client communications.

Self-Service Booking That Sydney Clients Expect

In a city that runs on convenience, Sydney pet owners expect to book grooming appointments the same way they book everything else: online, on their own time. Petboost's self-service booking portal provides a branded, mobile-friendly experience where clients can browse available time slots, select their groomer, and confirm bookings instantly. No missed calls during busy grooms, no text message chains, just seamless scheduling that works for both you and your clients.

The portal is optimised for mobile, which is essential in a city where many clients are booking while commuting on the train from Chatswood or waiting for coffee in Darlinghurst. Pet owners can also access their pet's full grooming history, view notes from previous sessions, and manage upcoming bookings, all from their phone.

Cutting No-Shows Across Sydney

A missed grooming appointment can mean 60 to 120 minutes of lost revenue that cannot be recovered at short notice. Petboost's automated reminder system sends timely SMS and email confirmations before every appointment, giving clients an easy way to confirm or reschedule. Sydney groomers using Petboost report significantly fewer no-shows compared to manual reminder methods.

Post-appointment follow-ups can automatically request Google reviews, helping your salon stand out in local search. For groomers competing in saturated Sydney suburbs like Bondi, Newtown, and the Inner West, a strong review profile is one of the most powerful marketing tools available.

Secure Payments Built for Australian Businesses

Petboost integrates natively with Stripe for secure, PCI-compliant payment processing in Australian dollars. Accept card payments at the salon, take deposits when clients book online, or process prepaid package purchases through the booking portal. Every transaction is protected with industry-standard encryption, giving your Sydney clients total confidence. Explore our full payment capabilities.

Station Capacity

Never Double-Book a Grooming Station Again

Set capacity per station, not daily limits. See real-time availability across all tables. Colour-coded calendar shows exactly when each station is free.

  • Individual capacity per grooming station
  • Real-time colour-coded availability
  • Overbooking automatically prevented
  • Utilisation dashboards for revenue optimisation
Zero overbooking: System prevents bookings beyond station capacity
Petboost grooming station capacity management calendar
Petboost service eligibility rules for grooming
Smart Booking Rules

Weight-Based Services, Auto-Routed

Create XS, S, M, L, XL grooming tiers with different prices and durations. Customers only see services their pet qualifies for. No more phone calls clarifying "is my dog small or medium?"

  • Weight limits per service variant
  • Customers auto-routed to correct tier
  • Different pricing per size category
  • Coat type restrictions if needed
Zero confusion: customers see only services their pet qualifies for
Style Memory

Every Clipper Setting Saved Forever

2000+ grooming attributes stored permanently per pet. Reference photos, coat type, scissor preferences, and special instructions. Your knowledge is never lost when staff change.

  • Full grooming history with timestamps
  • Reference photos attached to profiles
  • Coat type, allergies, behaviour notes
  • Accessible by any team member instantly
2000+ attributes: per pet profile, saved permanently
Petboost pet profile grooming preferences tab
Petboost automation settings for no-show protection
Revenue Protection

Reduce No-Shows by 80%

Pre-authorise cards 72 hours before. Automatic SMS reminders at your intervals. Require card on file before booking confirms. No-show fees processed automatically.

  • Card pre-authorisation 72 hours ahead
  • Multi-stage SMS & email reminders
  • Card on file required for booking
  • Automatic no-show fee processing
98%+ revenue protected: with card on file and pre-authorisation
What Sets Us Apart

Competitive Advantages with Petboost

These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.

Your 24/7 Virtual Receptionist

Lifecycle Automation

Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.

  • Self-service booking 24/7
  • Automated SMS & email reminders
  • Terms & vaccination checks
  • Payment pre-authorisation
  • Automatic invoicing & receipts
  • Auto-charge after service
Competitors: All-or-nothing automation
Magic Availability Check + Quick Create

Dual Booking Modes

Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.

  • Self-service with availability checks
  • Direct diary control when needed
  • Choose based on your workflow
  • Best of both worlds
Competitors: Single rigid booking system
Secure, Seamless & Automated

Seamless, Secure Payments

Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.

  • Card on File (auto-charge)
  • SMS Payment Link
  • In-Person Card Terminal
  • Pre-Auth for No-Show Protection
  • Branded Invoices with ABN
  • Xero-ready accounting via Bank Feeds
Competitors: Manual payment collection
Sell Packages While You Sleep

Self-Service Packages

Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.

  • 5, 10, 20-pack bundles
  • 24/7 self-service purchase
  • Automatic credit deduction
  • Transparent balance tracking
Competitors: Manual tracking or no packages
Not Just Appointment Limits

Per-Resource Capacity

Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.

  • Per-resource capacity limits
  • Real-time utilisation tracking
  • Colour-coded timeline
  • Safety regulation compliance
Competitors: Simple daily appointment limits
Built-In, Not Bolted-On

Group Courses

Purpose-built for dog trainers. Not recurring appointments pretending to be courses.

  • Course Templates
  • Course Instances with real dates
  • Enrolment tracking
  • Attendance management
  • Lifecycle management
Competitors: Recurring appointments only
Know Your Numbers

Reporting & Intelligence

Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.

  • Revenue & financial reports
  • Team performance analytics
  • Customer & geographic insights
  • Automated forecasting
  • Period-over-period comparison
  • Marketing campaign ideas
Competitors: Basic CSV exports or no reporting

Design Principle

The big screen and the palm of your hand.

Not mobile-friendly. Mobile-native. 100% feature parity across desktop, tablet, and phone. We even wrote custom drag-and-drop code for iPad.

Our design philosophy
G2 reviews
Capterra reviewsGetApp reviewsSoftware Advice reviews

Trusted by Australian Pet Businesses

"Best in market software for Pet Care industries"

"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."

Hollywoof Walks logo

Jonathon & Chris

Hollywoof Walks

"Switched from a US system after 6 years. Never looked back."

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

My Dogs Daycare logo
Sacha

Sacha

My Dogs Daycare - QLD

"The automatic payments feature is a blessing"

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion's Dog Training logo
Fion Chen

Fion Chen

Fion's Dog Training - NSW

"Clear, Client-Friendly Booking Tool with Responsive Support"

"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."

Fetch & Focus logo
Liz Dunn

Liz Dunn

Fetch & Focus - QLD

"I no longer have to chase clients for late payments"

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Trail Sniffers logo
Camille Hartnett

Camille Hartnett

Trail Sniffers - NSW

"Zero missed payments. Zero no-shows."

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

Hound Health Bondi logo
Annika Le Rade

Annika Le Rade

Hound Health Bondi - NSW

Frequently Asked Questions

1800 291 005