Frequently Asked Questions
Everything you need to know about Petboost. Browse by category or search for specific questions below.
Bookings & Scheduling
How appointments, recurring bookings, and calendar management work
Payments & Packages
Payment processing, invoicing, packages, and refunds
Automations & Notifications
Automated reminders, confirmations, and lifecycle workflows
Integrations
Xero, QuickBooks, Google Calendar, Stripe, and third-party tools
Boarding & Stays
Overnight stays, kennel management, and multi-day bookings
Courses & Training
Group classes, puppy school, and enrolment management
Customer Portal
Pet owner self-service booking, profiles, and communication
Mission Control
Dashboard insights, tasks, and prescriptive analytics
Mobile & Accessibility
Using Petboost on your phone or tablet
Pet & Client Records
Managing pet profiles, vaccinations, and customer data
Services & Setup
Configuring service types, pricing, and duration
Team & Availability
Staff scheduling, permissions, and availability management
What We Don't Do
Transparency about features we do not currently support
General Questions
Common questions about Petboost, pricing, and getting started.