Q: Is Petboost 100% white-label?

Petboost offers professional co-branding (your business name/logo prominently displayed, Petboost subtly present), not 100% white-label. Your customers associate the quality experience with YOUR business while you get enterprise-grade software at 5-10% of white-label cost.

Question 1

Accepted Answer

undefined

Question 2

Accepted Answer

undefined

Question 3

Does Petboost have email marketing features?

Accepted Answer

Petboost focuses on transactional communications (confirmations, reminders, receipts) exceptionally well, but does not include email marketing campaigns. We recommend using Mailchimp or Campaign Monitor for promotional campaigns and exporting customer lists from Petboost quarterly.

Question 4

Can I bring my own payment processor?

Accepted Answer

Petboost integrates exclusively with Stripe for card payments. However, you CAN avoid transaction fees entirely by using Cash or Bank Transfer options which we track digitally. Most businesses find the automation and bookkeeping time savings far exceed the 1.7% + $0.30 Stripe fees.

Question 5

Does Petboost integrate with Xero or QuickBooks?

Accepted Answer

Petboost does not have a direct Xero/QuickBooks integration. However, Stripe (which Petboost uses for payments) connects to Xero/QuickBooks via Bank Feeds, which you manage outside of Petboost. The automatic transaction flow is: Petboost → Stripe → Bank Feeds → Xero.

Question 6

Does Petboost have timesheets and payroll?

Accepted Answer

Petboost manages staff scheduling and availability, but does not offer timesheets (clock in/out) or payroll processing. We recommend Xero Payroll, Employment Hero, or KeyPay for payroll, and Deputy or Tanda for timesheets.

Question 7

Can Petboost track retail product inventory?

Accepted Answer

Petboost focuses on service-based bookings (appointments, packages, courses), not retail product inventory. For businesses where retail is <20% of revenue, we recommend using Square POS alongside Petboost.

Question 8

Is Petboost 100% white-label?

Accepted Answer

Petboost offers professional co-branding (your business name/logo prominently displayed, Petboost subtly present), not 100% white-label. Your customers associate the quality experience with YOUR business while you get enterprise-grade software at 5-10% of white-label cost.

Frequently Asked Questions

Mission Control

Bookings & Scheduling

Courses & Training

Boarding & Stays

Services & Setup

Automations & Notifications

Payments & Packages

Pet & Client Records

Customer Portal

Team Availability

Mobile & Accessibility

Integrations

What We Don't Do

General Questions

Frequently Asked Questions

Mission Control

Bookings & Scheduling

Courses & Training

Boarding & Stays

Services & Setup

Automations & Notifications

Payments & Packages

Pet & Client Records

Customer Portal

Team Availability

Mobile & Accessibility

Integrations

What We Don't Do

General Questions

Can I use Acuity Scheduling / Fresha / Square Appointments for my pet business?

Why should I choose Petboost when pricing appears similar?

What makes Petboost different from generic booking systems?

How do prepaid packages work?

How does Petboost automation work?

How does Magic Schedule vs Quick Force work?

How do payments work?

How does resource capacity management work?

How long does it take to get set up?

Can I migrate from my current system?

Is there a free trial?