Digital forms that collect,
connect, and complete themselves.
Build intake forms, collect signatures, and auto-send questionnaires. All linked to every pet, every appointment, and every profile. No more paper. No more chasing.
Health
Emergency
The difference between chasing and collecting
Most pet businesses still print forms, email PDFs, or use Google Forms disconnected from everything. Here is what it looks like when forms connect to your booking system, your profiles, and your appointments.
Printed on paper, filled with a pen, filed in a drawer.
Digital, stored permanently, searchable by client, pet, or appointment.
Data re-entered manually into your system.
Answers auto-populate pet and owner profiles. Zero double-entry.
Disconnected from bookings and pet profiles.
Linked to every appointment automatically. Responses visible on the customer profile.
Chased by you via text or email after every booking.
Auto-sent via SMS and email the moment a booking is created.
One generic form for every service.
Per-service forms with frequency control: every appointment or once per client.
Your profiles, your way
Add any field to pet or owner profiles. Text, dropdowns, yes/no toggles, dates - whatever your business needs that the standard fields do not cover. Three visibility levels control who sees what.
8 field types: text, textarea, number, dropdown, yes/no, date, address, location
Assignable to pet or owner profiles
3 visibility levels: Staff Only, Client Visible, Client Editable
Values displayed alongside standard profile fields
Field Name
Field Type
Health
Emergency
Build once. Send automatically. Forever.
Visual form builder with sections, 11 field types, and electronic signatures. Create intake forms, waivers, medical questionnaires, and behavioural assessments. Organise with sections, set requirements, and activate when ready.
11 field types including electronic signatures and info blocks
Named sections to organise complex forms
Link form fields to custom field definitions on profiles
Active/Inactive lifecycle for controlled rollout
Forms that send themselves
Link forms to services and they auto-send via SMS and email the moment a booking is created. Set frequency: every appointment or once per client. Clients fill them inline during checkout or from a dedicated link.
Auto-send on booking creation via SMS and email
Inline during self-service checkout flow
Shareable standalone links for website or social
Frequency control: every appointment or once per client
When to collect
Send after booking
Sent to the pet owner after a booking is confirmed
Required before booking
Pet owners must complete it before confirming
Frequency
Puppy Intake Form
Pawfect Grooming
Vaccination up to date?
Type your full name as signature
By typing your name above, you agree this serves as your electronic signature.
Simple, mobile-first, done in minutes
Pet owners receive a clean form on their phone. Fill it out in 2 minutes. Type their full name as an electronic signature. Responses stored permanently against the right pet and the right appointment.
Mobile-optimised responsive layout
Type-to-sign electronic signature
Responses linked to pet and appointment automatically
Fill inline during checkout or from standalone link
Every answer, tracked and searchable
View all submissions in a filterable grid. See who has completed, who is pending, and what they answered. Responses live on the customer profile. Form data linked to custom fields auto-populates profile values. Zero double-entry.
Status filter: Pending and Completed submissions
Responses visible on the customer profile
Linked fields auto-populate custom field values on profiles
Completion tracking per form and per client
24
Total
18
Completed
6
Pending
From intake forms to waivers. One system.
Whether you run a grooming salon, daycare, or mobile service, forms adapt to your workflow and your clients.
Dog Groomers
Collect grooming preferences, sensitive areas, and product allergies before the appointment. Auto-send with every first-time booking.
- ·Grooming intake with style preferences
- ·Allergy and sensitivity fields
- ·Auto-send on first booking per client
- ·Answers populate pet profile fields
Dog Daycare
Behavioural assessment forms with temperament questions. Require completion before first day. Track per-dog responses.
- ·Temperament and behaviour assessment
- ·Required before first attendance
- ·Per-dog form tracking
- ·E-signature on liability waiver
Dog Trainers
Training history intake with goal-setting questions. Session-by-session progress via form resubmission.
- ·Training history and goals intake
- ·Session progress resubmission
- ·Behavioural baseline questionnaire
- ·Owner commitment agreement
Pet Boarding
Emergency contacts, feeding schedules, medication instructions. Auto-send for every stay booking.
- ·Emergency contact collection
- ·Feeding and medication instructions
- ·Auto-send on every stay booking
- ·Vet authorisation with e-signature
Puppy School
Vaccination waivers with e-signature. Age and socialisation history. Auto-send on course enrolment.
- ·Vaccination waiver with e-signature
- ·Age and socialisation history
- ·Auto-send on enrolment
- ·Health declaration form
Mobile Services
Access instructions, gate codes, pick-up preferences. Linked to owner profile for every visit.
- ·Access and gate code collection
- ·Pick-up and drop-off preferences
- ·Linked to owner profile permanently
- ·Filled once, available for every visit
What makes this different
Most form tools collect answers. Here is what separates Petboost.
Connected to Profiles
When a form field is linked to a custom field definition, the answer writes directly to the pet or owner profile. No re-entry. No copy-paste. The data lives where your team needs it.
Per-Service Assignment
Assign forms to specific services. When a client books that service, the form sends automatically via SMS and email. Set frequency to every appointment or once per client.
Electronic Signatures
Clients type their full name as an electronic signature on their phone. Signatures stored permanently against the form submission. No DocuSign subscription, no extra cost, no extra step.
Pet-Level Precision
Forms can be scoped to pet or owner level. In multi-pet households, each pet gets its own form submission. Answers link to the correct pet profile, not just the owner.
Inline During Booking
When a form is linked to the service being booked, it appears inline during the checkout flow. Clients complete the form before confirming their booking. Zero friction, zero follow-up.
Three Distribution Paths
Auto-send on booking for hands-off collection. Manual send from the customer profile when you need to. Shareable link for embedding on your website or socials. One form, three ways to distribute.
Design Principle
One click, not three.
We count clicks like a chef counts ingredients. Create an appointment in one click. View a customer in one click. Toggle AI with a keyboard shortcut.
Trusted by Australian Pet Businesses
"Incredible support through a huge transition"
"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."


Melissa M.
McKinnons Dogwash and Grooming - NSW
"Streamlined Booking with Exceptional Support"
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."

Conor
Dogs of Melbourne - VIC
"Switching to Petboost has been fantastic"
"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."

Annie
Houndz Paradise
"A game changer for our business"
"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."

Total Paws Dog Grooming
Total Paws Dog Grooming
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."

Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."


Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."


Fion Chen
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."

Liz Dunn
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."


Camille Hartnett
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."


Annika Le Rade
Hound Health Bondi - NSW
"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"
"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."

Jade
Toof Petcare
Fields & Forms Questions
Everything you need to know about custom fields, intake forms, and digital signatures.
Replace your clipboard with a system.
Digital intake forms that send, collect, and connect.
Custom fields on every profile. Intake forms with e-signatures. Auto-send on booking. Per-service linking. Three distribution paths. Built for pet businesses that want to stop chasing paperwork.