Cancellation policies plus manual refund control.
A customer cancels two hours before their appointment and demands a full refund. You have a cancellation policy, but enforcing it is awkward and you're not sure how to process partial refunds.
Petboost lets you set clear cancellation policies that customers see at booking, and refunds are processed manually through Stripe so you have full control over each situation.
Configure cancellation notice period requirements
Policies displayed to customers at booking
Process refunds manually via Stripe dashboard
Full or partial refunds at your discretion
Clear terms reduce disputes and awkwardness