The Pet Boarding Software Melbourne Facilities Trust
Not a generic calendar with boarding bolted on. Built from the ground up for Melbourne boarding and kennel operations.
Plans for Pet Boarding Facilities
From boutique kennels to large boarding facilities, manage stays and check-ins seamlessly.
Calendar Lite
For home boarders
AUD
Best For
Home-based pet sitters and small boarding operations who handle payments directly.
“I board a few dogs at a time in my home. I just need to track stays and pickups.”
Not included
Business Pro
For growing kennels
AUD
Over ...
Best For
Boarding facilities ready for online reservations, kennel capacity management, and automated communications.
“I'm double-booking kennels and losing track of stays. I need proper systems.”
Business Max
For large facilities
AUD
Over ...
Best For
High-volume boarding operations with multiple staff, large kennel capacity, and premium service expectations.
“We run a 50-kennel operation. We need enterprise reliability and dedicated support.”
Not sure which plan? Try free for 14 days, no credit card required.
Compare all featuresFlexible Pricing That Works for Your Business
Configure tiered daily rates, automatic multi-pet discounts, and fair 24-hour billing. Your pricing, your way.
Stay Longer, Save More
Better rates unlock for ALL days
24-Hour Period Billing
Fair pricing for actual care time
Multi-Pet Discounts
Automatic household savings
Spillover Rate Handling
Fair partial-day pricing
Configure all pricing in Services → Pricing & Duration
Occupancy Analytics, Recurring Guests & Payment Recovery
Melbourne boarding facilities need visibility into occupancy trends, reliable recurring bookings, and payment systems that recover failed charges automatically.
Recurring Boarding Guests
Set up recurring stay patterns for monthly or seasonal guests. Automate reminders and build predictable revenue.
Occupancy & Revenue Analytics
Revenue trends, occupancy rates, seasonal demand, and retention. Know which kennels drive the most revenue.
Payment Recovery
Failed payments automatically recovered with text-to-pay SMS links and retry logic. Fewer unpaid stays.
Why Melbourne Boarding Facilities Choose a Purpose-Built System
Generic booking tools treat boarding like an appointment. Melbourne facilities need software that understands kennel capacity, multi-day stays, and 24-hour billing.
Australian Tax and Invoicing
AUD pricing, GST-ready invoicing, and no converting from USD. Clean, professional invoices every time.
Same-Timezone Support
Australian-founded and operated. Support in your timezone, not when a US team wakes up on Monday.
SMS Reminders and Updates
Automated SMS reminders from Australian infrastructure. Keep boarding parents informed before, during, and after stays.
Free Online Presence
A free, SEO-optimised microsite with your services, pricing, and online booking. Branded with your colours.
Book Multi-Day Stays in Seconds
Clean step-by-step wizard guides staff through pet selection, timing, and review. Pick exact check-in and check-out dates and times with a single click.
- Three-step wizard: Pets → Timing → Review
- Precise date and time pickers
- Clear progress indicator
- Instant price calculation
Temperament Test Before Boarding Stays
Require an initial assessment before new pets can book boarding. Enforce vaccination requirements. Set weight limits per kennel size. Gate access without blocking it.
- Initial service required for new pets
- Vaccination enforcement built-in
- Weight limits per kennel/run
- Self-service unlocked after approval
Visual Pricing Breakdown Before Booking
See exactly how the total is calculated: 24-hour periods, partial days, per-pet rates. Override the total if needed for special arrangements.
- Per-pet price cards with photos
- Visual bar: full periods + partial
- Rate tier automatically applied
- Optional manual price override
Everything About the Stay, One Page
Timeline view shows check-in and check-out at a glance. Pet cards, customer info, payment on file, resource assignment, and care notes all visible without scrolling.
- Timeline with check-in/check-out badges
- Care requirement alerts visible
- Pet photos and quick notes
- Payment on file status
Flexible Invoice Management & Payments... Zero Friction
Charge saved cards, send SMS payment links, accept bank transfers, cash, or external terminals. Per-pet line items show exactly what is being charged.
- Saved card charging (Stripe)
- SMS payment links for remote pay
- Per-pet itemised invoice
- Rate breakdown per line item
Per-Kennel Capacity, Not Daily Limits
Each kennel has its own capacity. Large kennel fits 2 small dogs or 1 large. System tracks assignments automatically. No spreadsheets needed.
- Individual capacity per kennel/run
- Size-based capacity logic
- Real-time assignment tracking
- Overbooking automatically prevented
Vaccination Status Visible at Check-In
Required vaccinations tracked per pet. Expiry alerts before they lapse. Block bookings for non-compliant pets automatically.
- Required vaccination tracking
- Check-in status visibility
- Block non-compliant bookings
Competitive Advantages with Petboost
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Lifecycle Automation
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.
- Self-service booking 24/7
- Automated SMS & email reminders
- Terms & vaccination checks
- Payment pre-authorisation
- Automatic invoicing & receipts
- Auto-charge after service
Dual Booking Modes
Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.
- Self-service with availability checks
- Direct diary control when needed
- Choose based on your workflow
- Best of both worlds
Seamless, Secure Payments
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.
- Card on File (auto-charge)
- SMS Payment Link
- In-Person Card Terminal
- Pre-Auth for No-Show Protection
- Branded Invoices with ABN
- Xero-ready accounting via Bank Feeds
Self-Service Packages
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
- 5, 10, 20-pack bundles
- 24/7 self-service purchase
- Automatic credit deduction
- Transparent balance tracking
Per-Resource Capacity
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
- Per-resource capacity limits
- Real-time utilisation tracking
- Colour-coded timeline
- Safety regulation compliance
Group Courses
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
- Course Templates
- Course Instances with real dates
- Enrolment tracking
- Attendance management
- Lifecycle management
Reporting & Intelligence
Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.
- Revenue & financial reports
- Team performance analytics
- Customer & geographic insights
- Automated forecasting
- Period-over-period comparison
- Marketing campaign ideas
Design Principle
The big screen and the palm of your hand.
Not mobile-friendly. Mobile-native. 100% feature parity across desktop, tablet, and phone. We even wrote custom drag-and-drop code for iPad.
Beautiful report cards that keep pet owners coming back
After every appointment, pet owners receive a stunning visual report card with notes, photos, and a gentle nudge to rebook and leave a Google review.

Graziella's Private Walk (Solo or Siblings)

Suzie Walsh
at Hounds About Town
- A relaxed wander through the park with Grazi, lots of sniffing and taking it all in
- Down to the harbour beach for a quick dip, confident in the water and clearly loving it
- Straight back out for a joyful roll in the grass, sandy paws and all
- Finished calm, happy, and very pleased with herself






Ready for Graziella's next visit?
Graziella loved their time at Hounds About Town. Book their next private walk (solo or siblings)
Share Your Experience
Pet owners are prompted to leave a Google review, right when they feel most connected to your business.
“Graziella always comes home so happy after a walk with Suzie Walsh. Wouldn't trust anyone else!”
Give every pet owner this experience
Report cards are included on every Petboost plan. Notes, photos, rebook prompts, and Google review requests, all automated after every appointment.
Trusted by Australian Pet Businesses
"Switching to Petboost has been fantastic"
"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."

Annie
Houndz Paradise
"Streamlined Booking with Exceptional Support"
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."

Conor
Dogs of Melbourne - VIC
"The smart way to run your business"
"All services are available easily, it provides so much information about how our business is running, the support is above and beyond. Everything we need to run our business in 1 place. We expanded from grooming to add full services including behavioural training, boarding, and daycare. It's everything in one place that other systems either didn't offer or cost an exorbitant fee."


Melissa M.
McKinnons - NSW
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."

Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."


Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."


Fion Chen
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."

Liz Dunn
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."


Camille Hartnett
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."


Annika Le Rade
Hound Health Bondi - NSW
"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"
"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog — every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."

Jade
Toof Petcare
Turn Great Stays into Glowing Reviews
Pet owners are relieved and grateful after a smooth boarding stay. That is the perfect moment to ask for a review. Petboost sends personalised requests that mention their pet and the care they received.
Pro tip: The moment a pet owner picks up a happy, healthy dog is the highest-trust point in the entire customer journey. Ask for the review right then.
More Than Just Boarding? One System Handles It All
Many Melbourne boarding facilities also offer daycare, grooming, or training. Managing multiple software tools for different services creates duplicate data entry, disconnected schedules, and clients who receive separate invoices for each service. Petboost handles multiple service types in one unified system.
Built for multi-service facilities
Whether you're a standalone boarding facility or a multi-service centre, Petboost grows with your business.
When a boarding guest also needs a groom during their stay, both services appear on the same calendar, the same invoice, and the same customer profile. Your team sees everything in one place.
See how multi-service businesses use PetboostHow Petboost Compares
Honest, side-by-side comparisons to help you choose the right pet boarding software for your Melbourne facility.
Petboost vs Gingr
US-headquartered platform that acquired PetExec. Compare features, pricing, and Australian suitability.
Compare featuresPetboost vs KennelBooker
Purpose-built for boarding facilities. See how it compares for Melbourne businesses.
Compare featuresPetboost vs Revelation Pets
UK-based boarding and daycare software. Compare Australian suitability and pricing.
Compare features


