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Pet Boarding Software Melbourne

The Pet Boarding Software Melbourne Facilities Trust

Not a generic calendar with boarding bolted on. Built from the ground up for Melbourne boarding and kennel operations.

Kennel-level capacity tracking
Tiered stay-longer-save-more pricing
24-hour period billing
Vaccination enforcement
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100%
Occupancy Visibility
see months ahead
Zero
Double Bookings
per-kennel capacity enforcement
Automated
Vaccination Compliance
tracked and enforced

Plans for Pet Boarding Facilities

From boutique kennels to large boarding facilities, manage stays and check-ins seamlessly.

Calendar Lite

Calendar Lite

For home boarders

AUD

.../mo

Best For

Home-based pet sitters and small boarding operations who handle payments directly.

I board a few dogs at a time in my home. I just need to track stays and pickups.

Stay booking calendar
Pet profiles with care notes
Email booking confirmations
Check-in/check-out tracking

Not included

No self-service & online bookings
No payment processing
No SMS notifications
No automations
Learn More
Business Pro

Business Pro

For growing kennels

AUD

.../mo

Over ...

$0/mo

Best For

Boarding facilities ready for online reservations, kennel capacity management, and automated communications.

I'm double-booking kennels and losing track of stays. I need proper systems.

Self-service boarding reservations
Kennel capacity management
Extended stay packages
Automated SMS reminders
Pre-authorisation for no-shows
Reporting & occupancy intelligence
Start Free Trial
Business Max

Business Max

For large facilities

AUD

.../mo

Over ...

$0/mo

Best For

High-volume boarding operations with multiple staff, large kennel capacity, and premium service expectations.

We run a 50-kennel operation. We need enterprise reliability and dedicated support.

Unlimited stays (no overage)
Multi-kennel capacity views
Free cash/bank transfer processing
{{MAX_SMS_LIMIT}} SMS/month included
Dedicated account manager
Explore Max

Not sure which plan? Try free for 14 days, no credit card required.

Compare all features
Smart Pricing

Flexible Pricing That Works for Your Business

Configure tiered daily rates, automatic multi-pet discounts, and fair 24-hour billing. Your pricing, your way.

Stay Longer, Save More

Better rates unlock for ALL days

1-2 days
$117/day
3-14 days
$73/dayUNLOCKED
14+ days
$63/day
5-day stay example:
5 × $73 (unlocked rate)$365
vs $117 for days 1-2, then $73 for 3-5Save $88

24-Hour Period Billing

Fair pricing for actual care time

Customer A
Mon 9amWed 6pm
Calendar nights
2 nights
Actual hours
57h
Customer B
Mon 6pmWed 9am
Calendar nights
2 nights
Actual hours
39h
Same "2 nights" but 18 hours difference!
24-hour period billing is fairer for everyone.

Multi-Pet Discounts

Automatic household savings

🐕
Buddy
$73.00
/day
🐕
Max
15% off
$62.05
/day
🐶
Bella
20% off
$58.40
/day
3 pets × 5 days$967
vs $1095 at full priceSave $128

Spillover Rate Handling

Fair partial-day pricing

Mon 10am
Sat 6pm
128h total
Full 24h periods
5 days
5 × $73 = $365
Spillover hours
8 hours
4-8h tier: $55
$365 + $55 spillover$420 total

Configure all pricing in Services → Pricing & Duration

Automatic calculation
Per-pet breakdown on invoices
Real-time price updates
Business Intelligence

Occupancy Analytics, Recurring Guests & Payment Recovery

Melbourne boarding facilities need visibility into occupancy trends, reliable recurring bookings, and payment systems that recover failed charges automatically.

Recurring Boarding Guests

Set up recurring stay patterns for monthly or seasonal guests. Automate reminders and build predictable revenue.

Occupancy & Revenue Analytics

Revenue trends, occupancy rates, seasonal demand, and retention. Know which kennels drive the most revenue.

Payment Recovery

Failed payments automatically recovered with text-to-pay SMS links and retry logic. Fewer unpaid stays.

Australian-Built

Why Melbourne Boarding Facilities Choose a Purpose-Built System

Generic booking tools treat boarding like an appointment. Melbourne facilities need software that understands kennel capacity, multi-day stays, and 24-hour billing.

Australian Tax and Invoicing

AUD pricing, GST-ready invoicing, and no converting from USD. Clean, professional invoices every time.

Same-Timezone Support

Australian-founded and operated. Support in your timezone, not when a US team wakes up on Monday.

SMS Reminders and Updates

Automated SMS reminders from Australian infrastructure. Keep boarding parents informed before, during, and after stays.

Free Online Presence

A free, SEO-optimised microsite with your services, pricing, and online booking. Branded with your colours.

Easy Booking

Book Multi-Day Stays in Seconds

Clean step-by-step wizard guides staff through pet selection, timing, and review. Pick exact check-in and check-out dates and times with a single click.

  • Three-step wizard: Pets → Timing → Review
  • Precise date and time pickers
  • Clear progress indicator
  • Instant price calculation
3 steps: from empty calendar to confirmed booking
Petboost Schedule a Stay wizard showing check-in and check-out date/time selection
Petboost boarding eligibility rules
Smart Booking Rules

Temperament Test Before Boarding Stays

Require an initial assessment before new pets can book boarding. Enforce vaccination requirements. Set weight limits per kennel size. Gate access without blocking it.

  • Initial service required for new pets
  • Vaccination enforcement built-in
  • Weight limits per kennel/run
  • Self-service unlocked after approval
Assessment first: new pets must complete initial service
Smart Pricing

Visual Pricing Breakdown Before Booking

See exactly how the total is calculated: 24-hour periods, partial days, per-pet rates. Override the total if needed for special arrangements.

  • Per-pet price cards with photos
  • Visual bar: full periods + partial
  • Rate tier automatically applied
  • Optional manual price override
$2,400: 2 pets × 9 days at $120/day
Petboost Stay Summary showing 2 pets, pricing breakdown bar with 9 × 24-hour periods, and total calculation
Petboost appointment view showing Alfie and Monty stay with timeline, customer details, and pet cards
Complete Visibility

Everything About the Stay, One Page

Timeline view shows check-in and check-out at a glance. Pet cards, customer info, payment on file, resource assignment, and care notes all visible without scrolling.

  • Timeline with check-in/check-out badges
  • Care requirement alerts visible
  • Pet photos and quick notes
  • Payment on file status
9d 8h: duration calculated automatically
Seamless Payments

Flexible Invoice Management & Payments... Zero Friction

Charge saved cards, send SMS payment links, accept bank transfers, cash, or external terminals. Per-pet line items show exactly what is being charged.

  • Saved card charging (Stripe)
  • SMS payment links for remote pay
  • Per-pet itemised invoice
  • Rate breakdown per line item
5 options: card, SMS, bank, cash, terminal
Petboost invoice showing payment methods and per-pet line items with rate breakdown
Petboost kennel capacity management
Kennel Management

Per-Kennel Capacity, Not Daily Limits

Each kennel has its own capacity. Large kennel fits 2 small dogs or 1 large. System tracks assignments automatically. No spreadsheets needed.

  • Individual capacity per kennel/run
  • Size-based capacity logic
  • Real-time assignment tracking
  • Overbooking automatically prevented
Zero spreadsheets: capacity tracking built into calendar
Health Compliance

Vaccination Status Visible at Check-In

Required vaccinations tracked per pet. Expiry alerts before they lapse. Block bookings for non-compliant pets automatically.

  • Required vaccination tracking
  • Check-in status visibility
  • Block non-compliant bookings
Compliance automated: no manual checking required
Petboost vaccination tracking
What Sets Us Apart

Competitive Advantages with Petboost

These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.

Your 24/7 Virtual Receptionist

Lifecycle Automation

Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.

  • Self-service booking 24/7
  • Automated SMS & email reminders
  • Terms & vaccination checks
  • Payment pre-authorisation
  • Automatic invoicing & receipts
  • Auto-charge after service
Competitors: All-or-nothing automation
Magic Availability Check + Quick Create

Dual Booking Modes

Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.

  • Self-service with availability checks
  • Direct diary control when needed
  • Choose based on your workflow
  • Best of both worlds
Competitors: Single rigid booking system
Secure, Seamless & Automated

Seamless, Secure Payments

Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.

  • Card on File (auto-charge)
  • SMS Payment Link
  • In-Person Card Terminal
  • Pre-Auth for No-Show Protection
  • Branded Invoices with ABN
  • Xero-ready accounting via Bank Feeds
Competitors: Manual payment collection
Sell Packages While You Sleep

Self-Service Packages

Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.

  • 5, 10, 20-pack bundles
  • 24/7 self-service purchase
  • Automatic credit deduction
  • Transparent balance tracking
Competitors: Manual tracking or no packages
Not Just Appointment Limits

Per-Resource Capacity

Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.

  • Per-resource capacity limits
  • Real-time utilisation tracking
  • Colour-coded timeline
  • Safety regulation compliance
Competitors: Simple daily appointment limits
Built-In, Not Bolted-On

Group Courses

Purpose-built for dog trainers. Not recurring appointments pretending to be courses.

  • Course Templates
  • Course Instances with real dates
  • Enrolment tracking
  • Attendance management
  • Lifecycle management
Competitors: Recurring appointments only
Know Your Numbers

Reporting & Intelligence

Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.

  • Revenue & financial reports
  • Team performance analytics
  • Customer & geographic insights
  • Automated forecasting
  • Period-over-period comparison
  • Marketing campaign ideas
Competitors: Basic CSV exports or no reporting

Design Principle

The big screen and the palm of your hand.

Not mobile-friendly. Mobile-native. 100% feature parity across desktop, tablet, and phone. We even wrote custom drag-and-drop code for iPad.

Our design philosophy
What Pet Owners See

Beautiful report cards that keep pet owners coming back

After every appointment, pet owners receive a stunning visual report card with notes, photos, and a gentle nudge to rebook and leave a Google review.

Graziella

Graziella's Private Walk (Solo or Siblings)

Saturday, 24 January 2026
Suzie Walsh

Suzie Walsh

at Hounds About Town

In pet owner portal
Suzie Walsh's Notes
  • A relaxed wander through the park with Grazi, lots of sniffing and taking it all in
  • Down to the harbour beach for a quick dip, confident in the water and clearly loving it
  • Straight back out for a joyful roll in the grass, sandy paws and all
  • Finished calm, happy, and very pleased with herself
5 Photos
Graziella - Photo 1
Graziella - Photo 2
Graziella - Photo 3
Graziella - Photo 4
Graziella - Photo 5
Graziella

Ready for Graziella's next visit?

Graziella loved their time at Hounds About Town. Book their next private walk (solo or siblings)

Book Again

Share Your Experience

Pet owners are prompted to leave a Google review, right when they feel most connected to your business.

Graziella always comes home so happy after a walk with Suzie Walsh. Wouldn't trust anyone else!”

Give every pet owner this experience

Report cards are included on every Petboost plan. Notes, photos, rebook prompts, and Google review requests, all automated after every appointment.

G2 reviews
Capterra reviewsGetApp reviewsSoftware Advice reviews

Trusted by Australian Pet Businesses

"Switching to Petboost has been fantastic"

GroomingDaycareConcierge

"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."

Houndz Paradise logo
Annie

Annie

Houndz Paradise

"Streamlined Booking with Exceptional Support"

DaycareWalkingGrooming

"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."

Dogs of Melbourne logo
Conor

Conor

Dogs of Melbourne - VIC

"The smart way to run your business"

GroomingTrainingWalking

"All services are available easily, it provides so much information about how our business is running, the support is above and beyond. Everything we need to run our business in 1 place. We expanded from grooming to add full services including behavioural training, boarding, and daycare. It's everything in one place that other systems either didn't offer or cost an exorbitant fee."

McKinnons logo
Melissa M.

Melissa M.

McKinnons - NSW

"Best in market software for Pet Care industries"

DaycareWalkingBoardingConcierge

"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."

Hollywoof Walks logo
Jonathon & Chris

Jonathon & Chris

Hollywoof Walks

"Switched from a US system after 6 years. Never looked back."

GroomingDaycareTraining

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

My Dogs Daycare logo
Sacha

Sacha

My Dogs Daycare - QLD

"The automatic payments feature is a blessing"

DaycareTrainingBoardingConcierge

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion's Dog Training logo
Fion Chen

Fion Chen

Fion's Dog Training - NSW

"Clear, Client-Friendly Booking Tool with Responsive Support"

Training

"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."

Fetch & Focus logo
Liz Dunn

Liz Dunn

Fetch & Focus - QLD

"I no longer have to chase clients for late payments"

Training

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Trail Sniffers logo
Camille Hartnett

Camille Hartnett

Trail Sniffers - NSW

"Zero missed payments. Zero no-shows."

DaycareWellnessBoardingConciergeBoarding

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

Hound Health Bondi logo
Annika Le Rade

Annika Le Rade

Hound Health Bondi - NSW

"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"

Wellness

"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog — every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."

Toof Petcare logo
Jade

Jade

Toof Petcare

Google Reviews

Turn Great Stays into Glowing Reviews

Pet owners are relieved and grateful after a smooth boarding stay. That is the perfect moment to ask for a review. Petboost sends personalised requests that mention their pet and the care they received.

Send personalised review requests via SMS or email after any boarding stay
110+ pre-written review templates tailored to boarding and kennel services
Templates reference your facility name, the pet, and the carer
Track which guests have been sent requests with status badges
Target returning guests: families who board regularly with zero issues
Petboost Google review request dialog showing a personalised review ready to send via SMS or email

Pro tip: The moment a pet owner picks up a happy, healthy dog is the highest-trust point in the entire customer journey. Ask for the review right then.

Multi-Service

More Than Just Boarding? One System Handles It All

Many Melbourne boarding facilities also offer daycare, grooming, or training. Managing multiple software tools for different services creates duplicate data entry, disconnected schedules, and clients who receive separate invoices for each service. Petboost handles multiple service types in one unified system.

Book daycare and boarding for the same pet in one system
One invoice covers all services, one system to learn
Team members assignable across boarding, grooming, and daycare
Package credits can span service types for loyal clients
Per-resource capacity prevents overbooking any kennel or play area

Built for multi-service facilities

Whether you're a standalone boarding facility or a multi-service centre, Petboost grows with your business.

When a boarding guest also needs a groom during their stay, both services appear on the same calendar, the same invoice, and the same customer profile. Your team sees everything in one place.

See how multi-service businesses use Petboost

Frequently Asked Questions

1800 291 005Pet Boarding Software Melbourne | Kennel Management | Petboost | Petboost