An honest, side-by-side comparison to help you decide what's right for your Australian pet business.
Gingr is built for large US facilities and it handles multi-location well. Petboost bills in Australian dollars at local Stripe rates, so it works out cheaper here. If you run several big sites in the States and need Gingr's facility depth, buy theirs. For an Australian business, support in your own timezone is the closer fit.
Purpose-built for Australian pet businesses. No compromises.
AUD pricing, GST-ready, No FX Fees
Real people. AEST hours. Fast responses.
All on one plan. No add-ons.
Your team will be up and running in days
Avg. time to book less than 2 min
Double Fee Alert for Australian Businesses
Australian businesses pay both subscription AND inflated payment fees
*Subscription waived as a bonus reward: Pro at $7,500+/mo, Max at $20,000+/mo in card payments
US-based software simply can't match these Australian-specific advantages.
| Payment Processing | Gingr | Petboost |
|---|---|---|
| Card-Present Rate | 2.9-5%+ (with intl fees) | 1.7% + $0.1 + 1.2-1.4% booking fee |
| Card-Not-Present Rate | 2.9-5%+ (with intl fees) | 1.7% + $0.3 + 1.2-1.4% booking fee |
| SMS Payment Links | ❌ Not available | ✅ 1.2-1.4% Petboost + 1.7% + $0.3 Stripe |
| Monthly Subscription | $109-209 USD/month | $65/month (waived at $7,500+ in card payments) |
| SMS Functionality | Gingr | Petboost |
|---|---|---|
| SMS Included in Plan | One-way automated SMS (reminders, confirmations) included on all plans ($109-209 USD/mo) | 500 credits/mo on Business Pro, 1,000 on Max. No per-message fees within limit |
| 2-Way Messaging | Paid add-on. Part of All-in-One Multimedia Messaging Bundle ($225 USD/yr). Not available in Australia | Communications Booster add-on on any paid plan. Full threaded inbox with client context |
| SMS Marketing | Separate paid add-on. Individual pricing not publicly disclosed | Transactional SMS included. Export segments for marketing via your preferred platform |
| Dedicated AU Phone Number | Not available. Gingr provisions US toll-free numbers only. 2-Way SMS limited to US/UK/Canada | Your own Australian phone number with Communications Booster |
| Pricing Currency | USD only. Plans $109-209 USD/mo. No AUD pricing available | AUD. No conversion fees |
| SMS Infrastructure | US toll-free numbers. International SMS to AU numbers subject to A2P carrier filtering | Sinch Australia. Local routing, lower latency |
| SMS Payment Links | Not available | One-tap payment via SMS. Integrated with receipts and Xero via Stripe Bank Feeds |
| Per-Message Pricing | Not publicly disclosed. No credit pack system. Unclear if metered or unlimited | Credit packs from $15 for 100 to $79 for 1,000 for extra. Transparent published pricing |
| MMS / Picture Messaging | Available via All-in-One Bundle ($225 USD/yr per location). US/UK/Canada only | SMS-focused. Australian mobile numbers receive SMS natively |
| Multi-Location SMS Cost | Each location needs its own toll-free number and subdomain. Bundle priced per subdomain | Single account manages all locations. One SMS credit pool |
There are limited scenarios where Gingr may suit you better:
Purpose-built for Australian pet businesses with a design-first approach our customers rave about:
An honest look at how each platform handles key functionality.
Gingr vs Petboost
Self-service booking flow for pet owners
Petboost has frictionless phone-first authentication; Gingr requires account creation
Account-based login with customer portal
Passwordless phone login, progressive info collection, smart eligibility filtering, 24/7 booking in under 2 minutes
What pet owners can see and manage about their pets
Petboost gives owners comprehensive view of their pet records
Basic pet info and appointment history
Full pet profile with vaccinations, care notes, family pets, emergency contacts, and grooming preferences
Pre-built tags for allergies, grooming prefs, behavioural traits
Petboost has comprehensive library with customer self-service selection
Basic pet notes/codes
2,000+ pre-built attributes with 8+ categories
Comprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork
Petboost offers complete pet identity management with integrated packages, sales history, vaccination tracking & digital paperwork
Basic client profile with notes
8 organised tabs with per-customer policy overrides & collaborative management
Online appointment scheduling
Both strong; Petboost uses constraint-based availability checking across 18 categories
Comprehensive scheduling with customer portal
Magic Availability Check + Quick Create dual modes
In-person terminal payments
Petboost lower rates; same Stripe WisePOS-E terminal
2.9-5%+ (with intl fees)
1.7% + $0.1 + 1.2-1.4% booking fee
Card-not-present payments
Petboost lower rates
2.9-5%+ (with intl fees)
1.7% + $0.3 + 1.2-1.4% booking fee
One-tap payment links via SMS
Petboost differentiator: one-tap payment links via SMS
Saved cards for repeat payments
Both support saved cards
Hardware terminal support
Same hardware. Bring terminal across when switching
Appointment reminders and alerts
Both support transactional SMS; Petboost has native AU delivery
Basic reminders (Twilio)
AU-native SMS (+61)
Prepaid package credits
Both have packages; Petboost has online customer purchase
Self-service 24/7 purchase
Training course lifecycle
Petboost has purpose-built course management
Yes (as services)
Native courses with templates/instances
Per-resource capacity limits
Both handle capacity; different approaches
Room/kennel management
Per-resource limits
Structured time blocks with per-session controls
Petboost offers per-session capacity, service restrictions, and pet eligibility
Basic time slots
Schedules & Sessions
Multiple business locations
Both support multi-location; Petboost via Enterprise
Yes (Enterprise)
Business analytics
Both strong. Petboost prescriptive with domain-specific intelligence.
Advanced analytics
50+ InsightCards, forecasting, geographic intelligence, marketing ideas engine + Xero via Stripe bank feeds
Mobile access for pet parents
Gingr requires app download; Petboost works instantly from any browser with native-app feel
Native iOS/Android for pet parents
Progressive web app with passwordless login, offline-capable, add-to-home-screen, no app store friction
Can pet owners buy packages themselves?
Petboost enables impulse purchases; Gingr requires staff involvement
Business-managed package sales
24/7 self-service purchase with visual credit tracking ("coffee card" style)
Digital forms with e-signatures and auto-send
Petboost forms are deeply integrated with services and auto-send via SMS and email
Basic digital forms/waivers
Built-in form builder with sections, e-signatures, auto-send on booking, and response tracking
Feature Comparison Gingr vs Petboost | G Gingr | P PetboostAustralian-Built |
|---|---|---|
Pet Owner Booking ExperienceSelf-service booking flow for pet owners Petboost has frictionless phone-first authentication; Gingr requires account creation | Account-based login with customer portal | Passwordless phone login, progressive info collection, smart eligibility filtering, 24/7 booking in under 2 minutes |
Pet Profile Visibility (Owner)What pet owners can see and manage about their pets Petboost gives owners comprehensive view of their pet records | Basic pet info and appointment history | Full pet profile with vaccinations, care notes, family pets, emergency contacts, and grooming preferences |
Pet Attributes LibraryPre-built tags for allergies, grooming prefs, behavioural traits Petboost has comprehensive library with customer self-service selection | Basic pet notes/codes | 2,000+ pre-built attributes with 8+ categories |
Pet & Owner ProfilesComprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork Petboost offers complete pet identity management with integrated packages, sales history, vaccination tracking & digital paperwork | Basic client profile with notes | 8 organised tabs with per-customer policy overrides & collaborative management |
Booking EngineOnline appointment scheduling Both strong; Petboost uses constraint-based availability checking across 18 categories | Comprehensive scheduling with customer portal | Magic Availability Check + Quick Create dual modes |
Payment Processing (Card-Present)In-person terminal payments Petboost lower rates; same Stripe WisePOS-E terminal | 2.9-5%+ (with intl fees) | 1.7% + $0.1 + 1.2-1.4% booking fee |
Payment Processing (Online)Card-not-present payments Petboost lower rates | 2.9-5%+ (with intl fees) | 1.7% + $0.3 + 1.2-1.4% booking fee |
SMS Payment LinksOne-tap payment links via SMS Petboost differentiator: one-tap payment links via SMS | ||
Card on FileSaved cards for repeat payments Both support saved cards | ||
Stripe TerminalHardware terminal support Same hardware. Bring terminal across when switching | ||
SMS/NotificationsAppointment reminders and alerts Both support transactional SMS; Petboost has native AU delivery | Basic reminders (Twilio) | AU-native SMS (+61) |
Package ManagementPrepaid package credits Both have packages; Petboost has online customer purchase | Self-service 24/7 purchase | |
Course ManagementTraining course lifecycle Petboost has purpose-built course management | Yes (as services) | Native courses with templates/instances |
Resource CapacityPer-resource capacity limits Both handle capacity; different approaches | Room/kennel management | Per-resource limits |
Session-Based SchedulingStructured time blocks with per-session controls Petboost offers per-session capacity, service restrictions, and pet eligibility | Basic time slots | Schedules & Sessions |
Multi-LocationMultiple business locations Both support multi-location; Petboost via Enterprise | Yes (Enterprise) | |
ReportingBusiness analytics Both strong. Petboost prescriptive with domain-specific intelligence. | Advanced analytics | 50+ InsightCards, forecasting, geographic intelligence, marketing ideas engine + Xero via Stripe bank feeds |
Mobile AppMobile access for pet parents Gingr requires app download; Petboost works instantly from any browser with native-app feel | Native iOS/Android for pet parents | Progressive web app with passwordless login, offline-capable, add-to-home-screen, no app store friction |
Package Self-PurchaseCan pet owners buy packages themselves? Petboost enables impulse purchases; Gingr requires staff involvement | Business-managed package sales | 24/7 self-service purchase with visual credit tracking ("coffee card" style) |
Custom Fields & Intake FormsDigital forms with e-signatures and auto-send Petboost forms are deeply integrated with services and auto-send via SMS and email | Basic digital forms/waivers | Built-in form builder with sections, e-signatures, auto-send on booking, and response tracking |
Last updated: January 2026 • Based on publicly available information
We do fewer things exceptionally well rather than many things adequately. Our customers consistently tell us our design and user experience is miles ahead. Here's where we've intentionally focused elsewhere:
Focus on service delivery first
Full screen web app works well; native apps add complexity
Use dedicated payroll software (Xero, MYOB)
Petboost sells products as retail line items you add to an appointment invoice or sell in-store. What we do not do is stock control: no stock levels, reorder points or cost of goods. Use dedicated inventory software.
Australia-first focus
| Feature | Status | Our Approach |
|---|---|---|
| Room/kennel visual management | Considering | Focus on service delivery first |
| Native iOS/Android apps | Considering | Full screen web app works well; native apps add complexity |
| Staff payroll | Focused elsewhere | Use dedicated payroll software (Xero, MYOB) |
| Inventory management | Focused elsewhere | Petboost sells products as retail line items you add to an appointment invoice or sell in-store. What we do not do is stock control: no stock levels, reorder points or cost of goods. Use dedicated inventory software. |
| US localisation |
If any of these are dealbreakers today, Gingr may be better suited for your current needs.
Based on typical Australian pet business transaction volumes.
* For illustrative purposes only, based on industry averages. Your actual costs may vary.
| Cost Type | Gingr | Petboost |
|---|---|---|
| Annual Subscription | ~$2,920-3,093 AUD (~$2,028-2,148 USD) | $780/year (waived at $7,500+/mo) |
| Subscription FX/Foreign Tx Fees (~10%) | ~$292-309 AUD | $0 (AU-based) |
| Payment Processing (Card-Present 20%) | ~$4,305 AUD (2.9-5%+ with intl fees) | ~$2,030 (1.7% + $0.3 + 1.2-1.4% booking fee) |
| Payment Processing (Online 80%) | ~$18,416 AUD (2.99% + $0.60 with intl fees) | ~$7,160 (1.7% + $0.3 + 1.2-1.4% booking fee) |
| Petboost Booking Fee (on $500K GMV) | N/A (included above) | ~$7,000 (1.2-1.4%) |
| Total Annual Cost (incl. transaction fees) | ~$25,933-26,123 AUD | ~$16,190 |
You may be paying twice with Gingr
$109-209 USD/month subscription (plus FX fees for Australian cards), plus us-based payment processing: 2.9-5%+ (vs petboost 1.7% + $0.3 + 1.2-1.4% booking fee). With Petboost, you pay $65/month (waived at $7,500+ volume) and competitive AU payment processing rates.
What You Keep Instead of Paying in Fees
~$9,743-9,933/year
Based on $500K GMV, 80% online transactions
* For illustrative purposes only, based on industry averages. Your actual savings may vary.
Enter your numbers and see
Business Pro starts at -/month with 0 appointments included. Business Max at -/month gives you unlimited appointments.
Total customer payments (all methods)
Appointments you expect each month
Reminders and notifications sent
What percentage of payments go through card on file?
Subscription waiver impact: Your total revenue ($10,000) would qualify for a subscription waiver, but only $8,000 goes through card on file. Increase card payments to $0 to unlock the waiver.
At 100 bookings/month, Business Pro would cost $45/month. Max costs $45/month, which is $0/month more but includes unlimited appointments.
20 of your 100 appointments are paid without card on file
$1 in fees saves $408 in hidden costs
Annual impact: $4,892/year in recoverable losses
Business Pro includes 0 SMS/month. Most businesses never hit these limits. You've set 300 SMS/month. You'll need 3 SMS Power-Up Packs ($45).
Save $636+ per month compared to typical competitors.
All plans include SMS Power-Up Packs at $15 for 100 additional SMS if needed.
* Estimates based on $10,000 total revenue (80% card on file), 100 appointments, and 300 SMS. Hidden cost estimates use industry averages for no-show rates, cancellation losses, and admin time. Actual costs vary.
Enter your business numbers and compare total costs including international card and currency conversion fees.
See exactly what you save with Petboost
For groomers and trainers
If platform fee built into pricing: $0/mo
Annual savings: $8,882
Compared to Gingr Spa at 100 transactions/month
Gingr pricing from their pricing page. Verified 2026-08-17. USD converted to AUD at current exchange rates.
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Aussie owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"Incredible support through a huge transition"
"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."
Melissa M
McKinnons Dogwash and Grooming - NSW
Petboost fits your business. Whether you're a one-person mobile groomer, running a large facility with multiple staff and spaces, or managing several locations at once.
One-person operations with streamlined scheduling and automated payments.
3-10 staff with resource management, shared calendars, and team coordination.
Multi-space daycare and boarding, high-volume salons, and busy multi-service businesses.
Multi-location groups and franchises running every site from one HQ dashboard.
It's easier than you think. Here's what to expect if you decide to move from Gingr.
Customer Data
Export available; import assistance provided
Booking History
Not migrated; you set up your own schedule (typically 2-4 hours)
Package Balances
Migrated by our team
Timeline
2-4 weeks typical depending on data volume and complexity
If you're using a Stripe WisePOS-E terminal with Gingr, you can bring it across to Petboost. No new equipment needed.
We're here to help. We provide migration assistance for businesses switching from Gingr.
Contact us for a migration assessmentStill unsure? Book a no-pressure demo and we'll help you figure out if we're the right fit, even if that means recommending someone else.
Honest about change
Switching to any new system is a big adjustment. Buttons are in different places, naming might be different, and the muscle memory you have built does not transfer overnight. We tell every customer the same thing: give it 4 to 6 weeks. Then, one day, you realise it is so much better.
Common questions about switching and comparing these platforms.
Purpose-built features for every type of pet business.
Last verified: 17th August 2026 | Pricing and features sourced from www.gingrapp.com
Exchange rate: AUD figures converted at 1 USD = $1.43 and 1 GBP = $1.91, the European Central Bank via Frankfurter rate as at . Rates move daily, so the AUD amounts above are indicative; we re-check them every week.
Found an error? Let us know and we'll correct it promptly.
Gingr® is a registered trademark of its respective owners. This comparison is based on publicly available information and is not affiliated with or endorsed by Gingr.
From large daycares to solo groomers, businesses Australia-wide
| 2029+ |
| Australia-first focus |
From large daycares to solo groomers, businesses Australia-wide
