Add-on, rebook, no-show and visit figures from businesses on Petboost, by vertical. Every row states its sample and the rule it was counted under.
Counted over 14 July 2026 to 11 October 2026. Published October 2026.
101
businesses on Petboost with at least 50 bookings in the window
59,487
bookings made in the window
6
verticals with a table of their own
A dash means fewer than 3 businesses, or nothing to count. Every figure is rounded down. The full rules are on How we count.
101 businesses, 59,487 bookings, 14 July 2026 to 11 October 2026
| Figure and rule | Figure | Sample |
|---|---|---|
| Add-on attach on online grooming bookingsA booking carries an add-on when at least one add-on line is on it. Counted out of bookings that include a grooming service and that the customer made online with no staff involvement. How we count | 21% | 35 businesses, 2,612 online grooming bookings |
| Add-on share of booking valueAdd-on value is the sum of add-on line totals, divided by the total value of bookings that were not cancelled or declined. How we count | 3.5% | 101 businesses, 59,487 bookings |
| Average add-on lineAverage price of one add-on line across bookings that were not cancelled or declined. How we count | $19 | 83 businesses, 8,712 add-on lines |
| Rebook rateA client has rebooked when they hold a future booking, or an active repeating booking, at the business on the day of measurement. Counted out of clients with a completed visit in the window. How we count | 42% | 101 businesses, 13,971 clients with a completed visit |
| No-show rate, deposit paidA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with a deposit paid. How we count | 0% | 14 businesses, 505 visits with a deposit paid |
| No-show rate, no depositA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with no deposit paid. How we count | 0.1% | 101 businesses, 54,694 visits without a deposit |
| Protected revenue per 100 visitsProtected revenue is a deposit or cancellation fee kept on a visit that was cancelled or no-showed. The total kept is divided by every visit that went ahead or no-showed, then multiplied by 100. How we count | $5 | 101 businesses, 55,199 visits |
| Protected revenue per 100 visits, businesses that kept anyProtected revenue is a deposit or cancellation fee kept on a visit that was cancelled or no-showed. Counted only at businesses that kept at least one deposit or fee in the window. How we count | $13 | 20 businesses, 21,961 visits |
| Average completed visitAverage total of completed visits. A visit is completed when it is paid or ready to pay. How we count | $70 | 101 businesses, 53,497 completed visits |
| Average gap between visitsAverage gap between one completed visit and the same client's next completed visit. How we count | 1.1 weeks | 93 businesses, 38,895 repeat visits |
| Report card open rateA report card counts as opened when the customer opened the link at least once. Counted out of report cards sent by SMS for visits in the window. How we count | 58% | 6 businesses, 157 report cards sent by SMS |
4 businesses, 477 bookings, 14 July 2026 to 11 October 2026
| Figure and rule | Figure | Sample |
|---|---|---|
| Add-on attach on online grooming bookingsA booking carries an add-on when at least one add-on line is on it. Counted out of bookings that include a grooming service and that the customer made online with no staff involvement. How we count | - | Fewer than 3 businesses |
| Add-on share of booking valueAdd-on value is the sum of add-on line totals, divided by the total value of bookings that were not cancelled or declined. How we count | 0.7% | 4 businesses, 477 bookings |
| Average add-on lineAverage price of one add-on line across bookings that were not cancelled or declined. How we count | $22 | 4 businesses, 76 add-on lines |
| Rebook rateA client has rebooked when they hold a future booking, or an active repeating booking, at the business on the day of measurement. Counted out of clients with a completed visit in the window. How we count | 28% | 4 businesses, 131 clients with a completed visit |
| No-show rate, deposit paidA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with a deposit paid. How we count | - | Fewer than 3 businesses |
| No-show rate, no depositA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with no deposit paid. How we count | 0% | 4 businesses, 353 visits without a deposit |
| Protected revenue per 100 visitsProtected revenue is a deposit or cancellation fee kept on a visit that was cancelled or no-showed. The total kept is divided by every visit that went ahead or no-showed, then multiplied by 100. How we count | $0 | 4 businesses, 354 visits |
| Average completed visitAverage total of completed visits. A visit is completed when it is paid or ready to pay. How we count | $443 | 4 businesses, 186 completed visits |
| Average gap between visitsAverage gap between one completed visit and the same client's next completed visit. How we count | 2.1 weeks | 4 businesses, 53 repeat visits |
27 businesses, 30,116 bookings, 14 July 2026 to 11 October 2026
| Figure and rule | Figure | Sample |
|---|---|---|
| Add-on attach on online grooming bookingsA booking carries an add-on when at least one add-on line is on it. Counted out of bookings that include a grooming service and that the customer made online with no staff involvement. How we count | 17% | 14 businesses, 618 online grooming bookings |
| Add-on share of booking valueAdd-on value is the sum of add-on line totals, divided by the total value of bookings that were not cancelled or declined. How we count | 3.3% | 27 businesses, 30,116 bookings |
| Average add-on lineAverage price of one add-on line across bookings that were not cancelled or declined. How we count | $21 | 26 businesses, 2,217 add-on lines |
| Rebook rateA client has rebooked when they hold a future booking, or an active repeating booking, at the business on the day of measurement. Counted out of clients with a completed visit in the window. How we count | 38% | 27 businesses, 4,593 clients with a completed visit |
| No-show rate, deposit paidA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with a deposit paid. How we count | 0% | 5 businesses, 429 visits with a deposit paid |
| No-show rate, no depositA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with no deposit paid. How we count | 0% | 27 businesses, 27,627 visits without a deposit |
| Protected revenue per 100 visitsProtected revenue is a deposit or cancellation fee kept on a visit that was cancelled or no-showed. The total kept is divided by every visit that went ahead or no-showed, then multiplied by 100. How we count | $4 | 27 businesses, 28,056 visits |
| Average completed visitAverage total of completed visits. A visit is completed when it is paid or ready to pay. How we count | $48 | 27 businesses, 27,826 completed visits |
| Average gap between visitsAverage gap between one completed visit and the same client's next completed visit. How we count | 0.9 weeks | 25 businesses, 22,917 repeat visits |
22 businesses, 8,686 bookings, 14 July 2026 to 11 October 2026
| Figure and rule | Figure | Sample |
|---|---|---|
| Add-on attach on online grooming bookingsA booking carries an add-on when at least one add-on line is on it. Counted out of bookings that include a grooming service and that the customer made online with no staff involvement. How we count | 19% | 17 businesses, 1,798 online grooming bookings |
| Add-on share of booking valueAdd-on value is the sum of add-on line totals, divided by the total value of bookings that were not cancelled or declined. How we count | 3.2% | 22 businesses, 8,686 bookings |
| Average add-on lineAverage price of one add-on line across bookings that were not cancelled or declined. How we count | $21 | 19 businesses, 1,515 add-on lines |
| Rebook rateA client has rebooked when they hold a future booking, or an active repeating booking, at the business on the day of measurement. Counted out of clients with a completed visit in the window. How we count | 38% | 22 businesses, 3,922 clients with a completed visit |
| No-show rate, deposit paidA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with a deposit paid. How we count | - | Fewer than 3 businesses |
| No-show rate, no depositA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with no deposit paid. How we count | 0.8% | 22 businesses, 6,264 visits without a deposit |
| Protected revenue per 100 visitsProtected revenue is a deposit or cancellation fee kept on a visit that was cancelled or no-showed. The total kept is divided by every visit that went ahead or no-showed, then multiplied by 100. How we count | $3 | 22 businesses, 6,264 visits |
| Average completed visitAverage total of completed visits. A visit is completed when it is paid or ready to pay. How we count | $131 | 22 businesses, 5,829 completed visits |
| Average gap between visitsAverage gap between one completed visit and the same client's next completed visit. How we count | 4.3 weeks | 20 businesses, 1,850 repeat visits |
11 businesses, 3,124 bookings, 14 July 2026 to 11 October 2026
| Figure and rule | Figure | Sample |
|---|---|---|
| Add-on attach on online grooming bookingsA booking carries an add-on when at least one add-on line is on it. Counted out of bookings that include a grooming service and that the customer made online with no staff involvement. How we count | - | Fewer than 3 businesses |
| Add-on share of booking valueAdd-on value is the sum of add-on line totals, divided by the total value of bookings that were not cancelled or declined. How we count | 0.4% | 11 businesses, 3,124 bookings |
| Average add-on lineAverage price of one add-on line across bookings that were not cancelled or declined. How we count | $106 | 4 businesses, 8 add-on lines |
| Rebook rateA client has rebooked when they hold a future booking, or an active repeating booking, at the business on the day of measurement. Counted out of clients with a completed visit in the window. How we count | 43% | 11 businesses, 583 clients with a completed visit |
| No-show rate, deposit paidA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with a deposit paid. How we count | 0% | 3 businesses, 41 visits with a deposit paid |
| No-show rate, no depositA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with no deposit paid. How we count | 0% | 11 businesses, 2,842 visits without a deposit |
| Protected revenue per 100 visitsProtected revenue is a deposit or cancellation fee kept on a visit that was cancelled or no-showed. The total kept is divided by every visit that went ahead or no-showed, then multiplied by 100. How we count | $24 | 11 businesses, 2,883 visits |
| Average completed visitAverage total of completed visits. A visit is completed when it is paid or ready to pay. How we count | $73 | 11 businesses, 2,803 completed visits |
| Average gap between visitsAverage gap between one completed visit and the same client's next completed visit. How we count | 1 weeks | 11 businesses, 2,182 repeat visits |
14 businesses, 5,535 bookings, 14 July 2026 to 11 October 2026
| Figure and rule | Figure | Sample |
|---|---|---|
| Add-on attach on online grooming bookingsA booking carries an add-on when at least one add-on line is on it. Counted out of bookings that include a grooming service and that the customer made online with no staff involvement. How we count | - | Fewer than 3 businesses |
| Add-on share of booking valueAdd-on value is the sum of add-on line totals, divided by the total value of bookings that were not cancelled or declined. How we count | 2.7% | 14 businesses, 5,535 bookings |
| Average add-on lineAverage price of one add-on line across bookings that were not cancelled or declined. How we count | $16 | 9 businesses, 471 add-on lines |
| Rebook rateA client has rebooked when they hold a future booking, or an active repeating booking, at the business on the day of measurement. Counted out of clients with a completed visit in the window. How we count | 68% | 14 businesses, 969 clients with a completed visit |
| No-show rate, deposit paidA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with a deposit paid. How we count | - | Fewer than 3 businesses |
| No-show rate, no depositA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with no deposit paid. How we count | 0% | 14 businesses, 10,163 visits without a deposit |
| Protected revenue per 100 visitsProtected revenue is a deposit or cancellation fee kept on a visit that was cancelled or no-showed. The total kept is divided by every visit that went ahead or no-showed, then multiplied by 100. How we count | $5 | 14 businesses, 10,163 visits |
| Average completed visitAverage total of completed visits. A visit is completed when it is paid or ready to pay. How we count | $52 | 14 businesses, 10,011 completed visits |
| Average gap between visitsAverage gap between one completed visit and the same client's next completed visit. How we count | 0.6 weeks | 13 businesses, 8,918 repeat visits |
3 businesses, 540 bookings, 14 July 2026 to 11 October 2026
| Figure and rule | Figure | Sample |
|---|---|---|
| Add-on attach on online grooming bookingsA booking carries an add-on when at least one add-on line is on it. Counted out of bookings that include a grooming service and that the customer made online with no staff involvement. How we count | - | Fewer than 3 businesses |
| Add-on share of booking valueAdd-on value is the sum of add-on line totals, divided by the total value of bookings that were not cancelled or declined. How we count | 8.9% | 3 businesses, 540 bookings |
| Average add-on lineAverage price of one add-on line across bookings that were not cancelled or declined. How we count | $73 | 3 businesses, 194 add-on lines |
| Rebook rateA client has rebooked when they hold a future booking, or an active repeating booking, at the business on the day of measurement. Counted out of clients with a completed visit in the window. How we count | 10% | 3 businesses, 199 clients with a completed visit |
| No-show rate, deposit paidA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with a deposit paid. How we count | - | Fewer than 3 businesses |
| No-show rate, no depositA no-show is a visit the business marked as a no-show. Counted out of visits that went ahead or no-showed with no deposit paid. How we count | 1.6% | 3 businesses, 364 visits without a deposit |
| Protected revenue per 100 visitsProtected revenue is a deposit or cancellation fee kept on a visit that was cancelled or no-showed. The total kept is divided by every visit that went ahead or no-showed, then multiplied by 100. How we count | $9 | 3 businesses, 364 visits |
| Average completed visitAverage total of completed visits. A visit is completed when it is paid or ready to pay. How we count | $287 | 3 businesses, 320 completed visits |
| Average gap between visitsAverage gap between one completed visit and the same client's next completed visit. How we count | 1.5 weeks | 3 businesses, 121 repeat visits |
You are welcome to quote any figure on this page. If you do, link to this page and say the figures are Petboost's own, counted from businesses on Petboost. They are measured, not audited.
Petboost, Pet business benchmarks, Australia, counted 14 July 2026 to 11 October 2026. https://petboost.com.au/business/resources/benchmarks
What the tables include, and what they leave out.
Petboost runs the bookings, payments and records for pet businesses. Reporting and Intelligence shows your own add-on, rebook and no-show rates for the dates you choose.
