Synarii positions their product as an AI receptionist. Petboost lets your customer book themselves in 38 seconds. Which fits depends on whether your customers text or tap.
Two different answers to the same problem. Synarii positions their product as a virtual receptionist that books by text. Petboost lets the customer book themselves in about 38 seconds, no conversation needed. Buy theirs if your customers text rather than tap, and you do not run boarding. Worth knowing before you do: their card hold for no-shows is for Square salons only, and nothing is pre-authorised before the appointment.
Mia, live. Answers by text, texts back a missed call, books, reschedules, cancels, reminds, follows up and takes deposits. Every plan bundles a message plan; 500 messages a month is the entry level.
Grazi AI Booster: a two-way answering machine and customer auto-text, in closed beta and not yet available. We do not call it an AI receptionist on purpose. Shipped today: a booking page the customer taps through in about 38 seconds, automated reminders, two-way SMS via the Communications Booster, and the Call Catcher Booster, which rings your own phone and answers a call you cannot take with your greeting, a booking link by text or a voicemail. No AI holds the conversation.
Self-Service Online Booking
A booking page for every salon since 4 October 2026: a guided chat where the customer picks the pet, the service and a time from your real calendar, which can sit on your own website. Deposits and terms apply.
Public booking page, 24/7. Over half of Petboost appointments are booked by the customer without staff involvement, and more than 70% are booked after hours, at no per-message cost.
Payment Processing
Your own Stripe or Square account, the provider's standard fee only. Synarii adds no booking fee and takes no percentage, apart from a 0.4% service fee on Stripe card reader payments. Text-to-Pay, deposits, quick sale, surcharging and a settlement report.
Stripe AU 1.65% + $0.30; Petboost booking fee 1.2-1.4%. Online, the Stripe Reader S700 at the counter, and SMS payment links.
Deposits
Mia texts a secure link when she books and holds the slot for three hours. Paid confirms it, unpaid releases it. A percentage or a flat amount, new customers only or everyone.
Deposits and a pre-authorisation hold on the card on file 72 hours ahead
Card on File
Square salons only: the customer saves a card on Square's page and agrees to your fees, and you charge it with one tap for a no-show or late cancellation. Not published for Stripe.
Card on file, used for pre-authorisation, auto-pay and no-show charging
Pre-Authorisation
Pre-hold funds: a hold on the card on file 72 hours before the appointment
Cancellation & No-Show Charging
You set the window and the fee. Mia tells the customer a fee may apply and asks you to apply or waive it. An unpaid fee is added to their next appointment, or collected by a payment link. On Square, a held card can be charged with one tap instead.
Notice periods, and the fee charged to the card on file whether or not the customer books again
Booking Length That Reflects Reality
Per-staff and per-dog. Staff Speed sets a pace per team member, applied on top of a length that already reflects the dog's size and coat.
Per-dog. Any pet attribute (anxious, senior, matted, hard to handle) can carry a duration adjustment in minutes, up or down, which is applied to the booking automatically. The same attribute can also carry a surcharge and cap how many of those dogs are in at once.
Automatic Rebooking Reminders
A clock per customer at your chosen interval. Mia sends the text, and if they say yes she finds the time and makes the booking herself. Anyone with a future booking or an opt-out is skipped.
Rebooking reminders per pet. Petboost can learn each pet's own visit rhythm from its history rather than using one number for everyone, or you can set a fixed interval. Controls at business, service and pet level, a minimum gap between reminders, a retry cap, and your own message template.
Consent Before Marketing Messages
Opt-outs are respected: a customer who has asked not to be messaged is skipped and you are told why. How that consent is first recorded is not published.
Rebooking reminders have their own yes or no, separate from marketing consent. Every customer is asked at their first booking; anyone who chooses No thanks, or who replies STOP, is skipped, and the skip is counted rather than sent silently.
Daily Run Board
A dedicated wall board: one row per dog in time order, Arrived, Pre-clip, Bath & dry, Grooming, Finished, each tap in the colour of whoever made it, temperament and senior alerts on the row, finished dogs drop off
Appointment statuses (Pending, Confirmed, In Progress, Ready to Review, Ready to Pay, Paid) with stage tabs, counts and revenue, plus the Workflow and Run Sheet views in Mission Control and an automatic ready-for-pickup SMS
Mobile & Van Rounds
Postcode zones set per day, weekly or fortnightly. Mia only offers days you are in that customer's area and offers the waitlist otherwise. One tap opens the day's stops in Google Maps in order.
Per-service suburb restrictions so an out-of-area booking cannot be made online, with a route map on the appointment and GPS check-in
Data Import & Export
Self-serve import of customers and forward appointments from a spreadsheet, CSV or PDF, with a count to check and one click to undo the whole import. CSV export of customers and appointments behind an owner PIN.
Hands-on migration of customers, pets, services, add-ons, team and hours, resources, settings, packages and credits, plus your forward calendar, with a review sheet before go-live
Cat Grooming
One switch gives cats their own services, flat pricing rather than by size, and their own section in the records. Mia asks cat-specific questions and books it as a cat.
Species-aware records and services, with attributes and pricing set per service
Phone Support
No phone number published
1800 291 005
No-Show Charging
Your fee and window, applied or waived by you, then added to the customer's next appointment or sent as a payment link, or charged to a held card on Square
Notice periods and the fee charged to the card on file, whether or not they book again
Last checked 29th October 2026. Every row in full is in the comparison notes.
Which plan is right for you?
Enter your numbers and see
Business Pro starts at $65/month with 450 appointments included. Business Max at $240/month gives you unlimited appointments.
Total customer payments (all methods)
$1k$25k$50k
Appointments you expect each month
50450 (Pro)2,5005,000
Reminders and notifications sent
0500 (Pro)1,000 (Max)2,000
What percentage of payments go through card on file?
$2,000 cash/EFTPOS
80%card on file
$8,000 card
All cash/EFTPOSAll card on file
Business Pro
Subscription waived
Subscription waived. Your $65/month fee is $0.
Monthly fee$65$0
Appointments (100/month)Within limit
Team members$0
SMS (300 messages)Within 500 limit
Booking fee (1.4% on card payments)~$112
Stripe processing (card payments)~$156
Your Total Cost~$268
Hidden Costs of Non-Card Payments
$408/mo
20 of your 100 appointments are paid without card on file
Your card-on-file fee: $28/mo→Saves: $408/mo
$1 in fees saves $15 in hidden costs
Estimated annual impact: $4,892 a year, from the planning assumptions below
Generous SMS Limits
Business Pro includes 500 SMS/month. Most businesses never hit these limits. You've set 300 SMS/month. You're well within your limit!
When to Upgrade
At your current revenue, Business Max becomes better value at 1,000 appointments/month. You're at 100.
Your Savings
Save $569+ per month compared to typical competitors.
Quick Plan Comparison
Business Pro
• $65/month (waived at $7,500+ card payment volume)
• 450 appointments included
• $0.40/appointment after 450
• 500 SMS/month included
• 1.4% booking fee on card payments
Business Flex
• $135/month (waived at $13,500+ card payment volume)
• 650 appointments included
• $0.50/appointment after 650
• 700 SMS/month included
• 1.4% booking fee on card payments
Business Max
• $240/month (waived at $20,000+ card payment volume)
• Unlimited appointments
• No per-appointment overage fees
• 1,000 SMS/month included
• 1.2% booking fee on card payments
All plans include SMS Power-Up Packs at $15 for 100 additional SMS if needed.
* Estimates based on $10,000 total revenue (80% card on file), 100 appointments, and 300 SMS. Hidden costs use planning assumptions, not a survey: no-shows 12% without a card on file and 3% with one, late cancellations 5%, 10 minutes per manual payment, 3 minutes to match each, 1% errors and 0.3% cash-flow delay. Results will vary.
Synarii vs Petboost FAQs
Common questions about switching and comparing these platforms.
Comparison notes
The full detail behind the table above, section by section.
Domain registered October 2025. The founders say the product took more than two years of nights and weekends to build, and that the AI receptionist ran in their own salon for over a year before launch.
Headquarters
Sunshine Coast, Queensland, Australia
Focus
AI receptionist, calendar, CRM, a booking page, deposits and Stripe or Square payments for dog grooming, hair & beauty and barber shops
Customers
No customer count published. Three named salon testimonials appear on their site, two of them giving a state (the ACT and Tasmania), plus quoted messages from those salons' own customers. No independent third-party reviews found. They are launching region by region and their sign-up asks for your country and state.
Australian presence
An Australian business on the Sunshine Coast in Queensland, priced in AUD, with Australian-relevant features including card surcharging. Their trading name, locality and support email are published. No ABN, street address or phone number is published, and support is by email.
Pricing
One monthly price that bundles a plan sized by staff count with a metered message plan for the AI receptionist. No booking fee and no percentage of your takings: card payments run through your own Stripe or Square account and the provider's fee is all you pay, apart from a 0.4% service fee on payments taken on a Stripe card reader. Priced in AUD, USD and CAD.
P
Petboost
Built in Sydney
Australian
Founded
2022
Headquarters
Sydney, Australia
Focus
Multi-vertical pet services
Customers
Australian pet businesses, running since 2022
Australian presence
Native. Built in Sydney, with Australian data residency, same-timezone support and pricing in AUD.
Scale
300+ pet businesses and 500,000+ bookings processed.
Pricing
$65-240/mo plus a 1.2-1.4% booking fee on card payments. Subscription $0 once your card volume reaches $7,500 a month on Pro, or $20,000 on Max.
No lock-in, cancel anytime
Where each platform excels
An honest look at how each platform handles key functionality.
Feature comparison
Synarii vs Petboost
An AI That Answers For You
AI that handles customer enquiries and books for you
Theirs is live and ours is not, so if you want an AI picking up today, that is them. The difference worth understanding is what each is for. Theirs is the way a booking arrives. Ours is a layer over a booking page that already takes most of them, which is why it can be a sidekick rather than the product.
S
Synarii
Mia, live. Answers by text, texts back a missed call, books, reschedules, cancels, reminds, follows up and takes deposits. Every plan bundles a message plan; 500 messages a month is the entry level.
P
Petboost
Grazi AI Booster: a two-way answering machine and customer auto-text, in closed beta and not yet available. We do not call it an AI receptionist on purpose. Shipped today: a booking page the customer taps through in about 38 seconds, automated reminders, two-way SMS via the Communications Booster, and the Call Catcher Booster, which rings your own phone and answers a call you cannot take with your greeting, a booking link by text or a voicemail. No AI holds the conversation.
Self-Service Online Booking
A public booking page where customers book themselves
Both have one. Theirs is a chat with Mia; ours is a page the customer taps through without a conversation. Synarii do not publish whether a booking-page chat draws on the message plan; a Petboost booking costs nothing.
S
Synarii
A booking page for every salon since 4 October 2026: a guided chat where the customer picks the pet, the service and a time from your real calendar, which can sit on your own website. Deposits and terms apply.
P
Petboost
Public booking page, 24/7. Over half of Petboost appointments are booked by the customer without staff involvement, and more than 70% are booked after hours, at no per-message cost.
Payment Processing
Taking money from customers inside the software
Both leave the money in your own account. The difference is the Petboost booking fee, which Synarii does not charge.
S
Synarii
Your own Stripe or Square account, the provider's standard fee only. Synarii adds no booking fee and takes no percentage, apart from a 0.4% service fee on Stripe card reader payments. Text-to-Pay, deposits, quick sale, surcharging and a settlement report.
P
Petboost
Stripe AU 1.65% + $0.30; Petboost booking fee 1.2-1.4%. Online, the Stripe Reader S700 at the counter, and SMS payment links.
Petboost Booking Fee
A percentage on card payments taken through the software
On the card line alone theirs is the cheaper model, and the gap widens as your card volume grows. Two things sit against that. Ours is a fee on card payments taken through Petboost rather than a cut of your takings, so cash at the counter is untouched, and it is tied to bookings the software helped make. And it buys a card on file with pre-authorisation and auto-pay, no-show charging, packages and memberships, and boarding, daycare, walking and courses in the same system. Which of those you need is the question, not which percentage is smaller.
S
Synarii
None on links, deposits or Square. A 0.4% service fee on Stripe card reader payments.
P
Petboost
1.2-1.4% on card payments taken through Petboost, and the monthly subscription is waived once you are taking $7,500+ a month in card payments
Deposits
Money taken before the appointment to hold the slot
Both take a deposit. Ours can also be a hold placed on a stored card without the customer doing anything; theirs needs the customer to tap the link.
S
Synarii
Mia texts a secure link when she books and holds the slot for three hours. Paid confirms it, unpaid releases it. A percentage or a flat amount, new customers only or everyone.
P
Petboost
Deposits and a pre-authorisation hold on the card on file 72 hours ahead
Card on File
Saved cards for repeat payments
Theirs is a card held as no-show cover, on Square. Ours is used for pre-authorisation 72 hours ahead and auto-pay as well as no-shows.
S
Synarii
Square salons only: the customer saves a card on Square's page and agrees to your fees, and you charge it with one tap for a no-show or late cancellation. Not published for Stripe.
P
Petboost
Card on file, used for pre-authorisation, auto-pay and no-show charging
Pre-Authorisation
Hold funds on the card before the appointment
Not published. Their protections are the deposit link, which the customer has to pay for the booking to confirm, and on Square a card held for a no-show fee.
S
Synarii
P
Petboost
Pre-hold funds: a hold on the card on file 72 hours before the appointment
Cancellation & No-Show Charging
Recovering the cost of a missed or late-cancelled appointment
Both have the policy. The difference is collection. On Stripe their fee waits on the next visit, which works on the customer who comes back, and the customer you most want to charge is often the one who does not. On Square a held card closes that gap. Petboost charges the card on file whether or not they come back.
S
Synarii
You set the window and the fee. Mia tells the customer a fee may apply and asks you to apply or waive it. An unpaid fee is added to their next appointment, or collected by a payment link. On Square, a held card can be charged with one tap instead.
P
Petboost
Notice periods, and the fee charged to the card on file whether or not the customer books again
SMS Payment Links
Collect a balance by text
Both send a payment link by text and both work out the balance including any deposit already paid. Close to level.
S
Synarii
Text-to-Pay from any appointment, or automatically when the last pet in the family is finished on the Run Board. Card, Apple Pay or Google Pay, and the appointment turns to Paid online.
P
Petboost
SMS payment links for outstanding invoices, marked paid automatically when the customer pays
Point of Sale & Retail
Selling product and balancing the day
Their till is well thought through. Both connect a Stripe card reader; Synarii adds a 0.4% card reader service fee on reader payments, and also pairs a Square Terminal with no fee.
S
Synarii
Quick Sale for walk-in retail with stock counting down, split payments across two methods, void and reverse, an Uninvoiced view and an end-of-day Settlement report to export
P
Petboost
Invoicing, retail line items, a card reader at the counter, split payments across methods, GST-compliant tax invoices
Booking Through an AI Assistant
A pet owner books your salon from inside ChatGPT, Claude or Gemini
Synarii differentiator, and still not mentioned anywhere on their marketing pages. They are further into agentic booking than we are.
S
Synarii
Live. Their AI Booking privacy notice describes owners booking a participating salon through their own AI assistant, confirmed by a reply-YES text.
P
Petboost
Petboost runs a public MCP server. A consumer-facing booking channel through third-party AI assistants is not live.
Card Surcharging
Passing the card fee on to the customer
Synarii advertises a surcharge switch. Petboost removed card fee pass-through when the Australian ban took effect on 1 October 2026.
S
Synarii
Switch on a surcharge and it is added and shown at the till
P
Petboost
Not offered. Card surcharging is banned in Australia from 1 October 2026, so Stripe's card fee cannot be passed on. The Petboost booking fee, a platform fee, can still be passed on as its own line or absorbed
Booking Length That Reflects Reality
The same service taking a different amount of time depending on who, or which dog
Two sides of the same problem, and their rewrite shows they do both. Theirs is one pace dial per person; ours is a duration delta on any attribute, plus capacity caps per team member, resource and shift.
S
Synarii
Per-staff and per-dog. Staff Speed sets a pace per team member, applied on top of a length that already reflects the dog's size and coat.
P
Petboost
Per-dog. Any pet attribute (anxious, senior, matted, hard to handle) can carry a duration adjustment in minutes, up or down, which is applied to the booking automatically. The same attribute can also carry a surcharge and cap how many of those dogs are in at once.
Capacity Control
How many pets a person, room or shift can take at once
Both cap how many bookings a person or space takes. Petboost also caps by household and by pet attribute, so you can limit how many high-needs dogs are in at once.
S
Synarii
Since 11 October 2026 a calendar column can be a person or a space (a room, a run, a wash bay) taking a set number of bookings at once, on top of a pace per staff member.
P
Petboost
Capacity per team member, per resource and per shift, a separate same-household capacity, and per-attribute caps so you can limit how many difficult or high-needs dogs are in at the same time
Automatic Rebooking Reminders
An automatic nudge when a regular is due back
Both ship automatic recall, and theirs closes the loop by booking the appointment rather than handing you a list. Theirs is one interval applied to everyone; Petboost can take each pet's own cadence, so a fortnightly daycare dog and a twelve-week doodle are not nudged on the same clock.
S
Synarii
A clock per customer at your chosen interval. Mia sends the text, and if they say yes she finds the time and makes the booking herself. Anyone with a future booking or an opt-out is skipped.
P
Petboost
Rebooking reminders per pet. Petboost can learn each pet's own visit rhythm from its history rather than using one number for everyone, or you can set a fixed interval. Controls at business, service and pet level, a minimum gap between reminders, a retry cap, and your own message template.
Consent Before Marketing Messages
Whether the software checks the customer agreed to be messaged
Australian marketing messages need the customer's consent. Ask any platform sending automated rebooking nudges on your behalf how it records that consent, because the obligation sits with you, not the software.
S
Synarii
Opt-outs are respected: a customer who has asked not to be messaged is skipped and you are told why. How that consent is first recorded is not published.
P
Petboost
Rebooking reminders have their own yes or no, separate from marketing consent. Every customer is asked at their first booking; anyone who chooses No thanks, or who replies STOP, is skipped, and the skip is counted rather than sent silently.
Waitlist
Filling a cancellation from a waiting list
Theirs, clearly. Petboost does not match a freed slot to a waitlisted customer automatically.
S
Synarii
A cancellation is matched against everyone waiting on the days, time of day and staff member they asked for, longest waits and priority customers first, with a Waitlist Match banner on the freed slot
P
Petboost
Cancellation and reschedule workflows; automatic waitlist matching is not shipped
Daily Run Board
A shared board showing where every pet is up to today
Same job, different shape. Theirs is purpose-built for a tablet on the wall in a grooming salon; ours is a status pipeline across the calendar and Mission Control, and covers boarding and daycare as well.
S
Synarii
A dedicated wall board: one row per dog in time order, Arrived, Pre-clip, Bath & dry, Grooming, Finished, each tap in the colour of whoever made it, temperament and senior alerts on the row, finished dogs drop off
P
Petboost
Appointment statuses (Pending, Confirmed, In Progress, Ready to Review, Ready to Pay, Paid) with stage tabs, counts and revenue, plus the Workflow and Run Sheet views in Mission Control and an automatic ready-for-pickup SMS
Mobile & Van Rounds
Booking and running a mobile round by area
Theirs ties the area to the day and makes the AI honour it, which ours does not. Petboost gates which suburbs can book a service, not which day you are in them.
S
Synarii
Postcode zones set per day, weekly or fortnightly. Mia only offers days you are in that customer's area and offers the waitlist otherwise. One tap opens the day's stops in Google Maps in order.
P
Petboost
Per-service suburb restrictions so an out-of-area booking cannot be made online, with a route map on the appointment and GPS check-in
Data Import & Export
Getting your data in, and getting it back out
Both directions are documented on their site, which is rare in this category and worth crediting. Ours is a done-for-you migration rather than an upload.
S
Synarii
Self-serve import of customers and forward appointments from a spreadsheet, CSV or PDF, with a count to check and one click to undo the whole import. CSV export of customers and appointments behind an owner PIN.
P
Petboost
Hands-on migration of customers, pets, services, add-ons, team and hours, resources, settings, packages and credits, plus your forward calendar, with a review sheet before go-live
Calendar & Scheduling
The daily diary
Both are solid. Petboost has more specialised operational views; Synarii's is a clean single calendar.
S
Synarii
Smart Calendar: colour-coded, a column per staff member, drag and drop, aware of opening hours, rosters and closed dates, with paid status on every appointment
P
Petboost
Mission Control: up to thirteen views plus Coming & Going, Attention Required and an hourly graph of the day
Pet Profiles
Pet information management
Both hold a real pet record. Petboost has a much larger structured attribute library.
S
Synarii
Owner and pet records with breed, size, coat, temperament, date of birth, health and handling notes and full history, searchable by name, phone, pet name or breed, with lifetime notes beside per-visit notes
P
Petboost
Full Petprint with 1,600+ pre-built attributes, vaccinations, care notes, family pets, emergency contacts, grooming preferences
Cat Grooming
Cats as a first-class client, not a small dog
Both handle cats properly.
S
Synarii
One switch gives cats their own services, flat pricing rather than by size, and their own section in the records. Mia asks cat-specific questions and books it as a cat.
P
Petboost
Species-aware records and services, with attributes and pricing set per service
Stay/Boarding Management
Multi-night boarding
Not described in Synarii's published feature set.
S
Synarii
P
Petboost
Purpose-built: 24-hour period billing, tiered pricing, visual occupancy, in-stay service add-ons
Daycare Management
Capacity-based day bookings
They can now run a daycare session as a capacity block. Petboost runs daycare as a service type of its own, alongside boarding.
S
Synarii
Since 11 October 2026, rooms, classes and group sessions with a capacity, shown as one block with a live count such as "Stay and play · 4 / 5". Daycare check-in and check-out are not described.
P
Petboost
Session-based daycare with capacity management, check-in/check-out, recurring bookings
Dog Walking
Walk management and tracking
Their mobile route is built for grooming rounds rather than walks.
S
Synarii
Group walks as a capacity session since 11 October 2026. GPS check-in and walk tracking are not described.
P
Petboost
GPS check-in/checkout, Magic Map with photo location capture, route visualisation
Course Management
Group training programmes (puppy school, obedience)
They hold health and handling notes on the pet record, but blocking a booking on an expired certificate is not described.
S
Synarii
P
Petboost
Online bookings need a current certificate; No Vax and Expired shown on the appointment
Revenue Reporting
Knowing what the business is making
Their rewrite added real depth here. Petboost still goes considerably further on analysis and forecasting.
S
Synarii
Revenue Intelligence: today's and tomorrow's projected revenue, revenue per staff member against targets by day, week or month, most valuable customers, average visit value and who has gone quiet
Theirs is capped at five sites and fifty staff; above that is a conversation.
S
Synarii
Up to 5 salons on the Empire plan, one login and one bill, each with its own calendar, customers, prices and Mia phone number, plus an All Salons view. Each extra location is $31.90 a month.
P
Petboost
Multi-location and enterprise paths with no published cap, and no per-seat charge
Staff & Location Limits
How many people and sites the plan allows
Synarii prices by staff count; Petboost does not charge per seat.
S
Synarii
Capped by plan: 1, 5 or 50 staff. Up to 5 locations on Empire.
P
Petboost
No published staff cap; multi-location and enterprise paths available
Feature comparison
Synarii vs Petboost
S
Synarii
Sunshine Coast, Queensland, Australia
P
Petboost
Australian-built
An AI That Answers For You
AI that handles customer enquiries and books for you
Theirs is live and ours is not, so if you want an AI picking up today, that is them. The difference worth understanding is what each is for. Theirs is the way a booking arrives. Ours is a layer over a booking page that already takes most of them, which is why it can be a sidekick rather than the product.
Mia, live. Answers by text, texts back a missed call, books, reschedules, cancels, reminds, follows up and takes deposits. Every plan bundles a message plan; 500 messages a month is the entry level.
Grazi AI Booster: a two-way answering machine and customer auto-text, in closed beta and not yet available. We do not call it an AI receptionist on purpose. Shipped today: a booking page the customer taps through in about 38 seconds, automated reminders, two-way SMS via the Communications Booster, and the Call Catcher Booster, which rings your own phone and answers a call you cannot take with your greeting, a booking link by text or a voicemail. No AI holds the conversation.
Self-Service Online Booking
A public booking page where customers book themselves
Both have one. Theirs is a chat with Mia; ours is a page the customer taps through without a conversation. Synarii do not publish whether a booking-page chat draws on the message plan; a Petboost booking costs nothing.
A booking page for every salon since 4 October 2026: a guided chat where the customer picks the pet, the service and a time from your real calendar, which can sit on your own website. Deposits and terms apply.
Public booking page, 24/7. Over half of Petboost appointments are booked by the customer without staff involvement, and more than 70% are booked after hours, at no per-message cost.
Payment Processing
Taking money from customers inside the software
Both leave the money in your own account. The difference is the Petboost booking fee, which Synarii does not charge.
Your own Stripe or Square account, the provider's standard fee only. Synarii adds no booking fee and takes no percentage, apart from a 0.4% service fee on Stripe card reader payments. Text-to-Pay, deposits, quick sale, surcharging and a settlement report.
Stripe AU 1.65% + $0.30; Petboost booking fee 1.2-1.4%. Online, the Stripe Reader S700 at the counter, and SMS payment links.
Petboost Booking Fee
A percentage on card payments taken through the software
On the card line alone theirs is the cheaper model, and the gap widens as your card volume grows. Two things sit against that. Ours is a fee on card payments taken through Petboost rather than a cut of your takings, so cash at the counter is untouched, and it is tied to bookings the software helped make. And it buys a card on file with pre-authorisation and auto-pay, no-show charging, packages and memberships, and boarding, daycare, walking and courses in the same system. Which of those you need is the question, not which percentage is smaller.
None on links, deposits or Square. A 0.4% service fee on Stripe card reader payments.
1.2-1.4% on card payments taken through Petboost, and the monthly subscription is waived once you are taking $7,500+ a month in card payments
Deposits
Money taken before the appointment to hold the slot
Both take a deposit. Ours can also be a hold placed on a stored card without the customer doing anything; theirs needs the customer to tap the link.
Mia texts a secure link when she books and holds the slot for three hours. Paid confirms it, unpaid releases it. A percentage or a flat amount, new customers only or everyone.
Deposits and a pre-authorisation hold on the card on file 72 hours ahead
Card on File
Saved cards for repeat payments
Theirs is a card held as no-show cover, on Square. Ours is used for pre-authorisation 72 hours ahead and auto-pay as well as no-shows.
Square salons only: the customer saves a card on Square's page and agrees to your fees, and you charge it with one tap for a no-show or late cancellation. Not published for Stripe.
Card on file, used for pre-authorisation, auto-pay and no-show charging
Pre-Authorisation
Hold funds on the card before the appointment
Not published. Their protections are the deposit link, which the customer has to pay for the booking to confirm, and on Square a card held for a no-show fee.
Pre-hold funds: a hold on the card on file 72 hours before the appointment
Cancellation & No-Show Charging
Recovering the cost of a missed or late-cancelled appointment
Both have the policy. The difference is collection. On Stripe their fee waits on the next visit, which works on the customer who comes back, and the customer you most want to charge is often the one who does not. On Square a held card closes that gap. Petboost charges the card on file whether or not they come back.
You set the window and the fee. Mia tells the customer a fee may apply and asks you to apply or waive it. An unpaid fee is added to their next appointment, or collected by a payment link. On Square, a held card can be charged with one tap instead.
Notice periods, and the fee charged to the card on file whether or not the customer books again
SMS Payment Links
Collect a balance by text
Both send a payment link by text and both work out the balance including any deposit already paid. Close to level.
Text-to-Pay from any appointment, or automatically when the last pet in the family is finished on the Run Board. Card, Apple Pay or Google Pay, and the appointment turns to Paid online.
SMS payment links for outstanding invoices, marked paid automatically when the customer pays
Point of Sale & Retail
Selling product and balancing the day
Their till is well thought through. Both connect a Stripe card reader; Synarii adds a 0.4% card reader service fee on reader payments, and also pairs a Square Terminal with no fee.
Quick Sale for walk-in retail with stock counting down, split payments across two methods, void and reverse, an Uninvoiced view and an end-of-day Settlement report to export
Invoicing, retail line items, a card reader at the counter, split payments across methods, GST-compliant tax invoices
Booking Through an AI Assistant
A pet owner books your salon from inside ChatGPT, Claude or Gemini
Synarii differentiator, and still not mentioned anywhere on their marketing pages. They are further into agentic booking than we are.
Live. Their AI Booking privacy notice describes owners booking a participating salon through their own AI assistant, confirmed by a reply-YES text.
Petboost runs a public MCP server. A consumer-facing booking channel through third-party AI assistants is not live.
Card Surcharging
Passing the card fee on to the customer
Synarii advertises a surcharge switch. Petboost removed card fee pass-through when the Australian ban took effect on 1 October 2026.
Switch on a surcharge and it is added and shown at the till
Not offered. Card surcharging is banned in Australia from 1 October 2026, so Stripe's card fee cannot be passed on. The Petboost booking fee, a platform fee, can still be passed on as its own line or absorbed
Booking Length That Reflects Reality
The same service taking a different amount of time depending on who, or which dog
Two sides of the same problem, and their rewrite shows they do both. Theirs is one pace dial per person; ours is a duration delta on any attribute, plus capacity caps per team member, resource and shift.
Per-staff and per-dog. Staff Speed sets a pace per team member, applied on top of a length that already reflects the dog's size and coat.
Per-dog. Any pet attribute (anxious, senior, matted, hard to handle) can carry a duration adjustment in minutes, up or down, which is applied to the booking automatically. The same attribute can also carry a surcharge and cap how many of those dogs are in at once.
Capacity Control
How many pets a person, room or shift can take at once
Both cap how many bookings a person or space takes. Petboost also caps by household and by pet attribute, so you can limit how many high-needs dogs are in at once.
Since 11 October 2026 a calendar column can be a person or a space (a room, a run, a wash bay) taking a set number of bookings at once, on top of a pace per staff member.
Capacity per team member, per resource and per shift, a separate same-household capacity, and per-attribute caps so you can limit how many difficult or high-needs dogs are in at the same time
Automatic Rebooking Reminders
An automatic nudge when a regular is due back
Both ship automatic recall, and theirs closes the loop by booking the appointment rather than handing you a list. Theirs is one interval applied to everyone; Petboost can take each pet's own cadence, so a fortnightly daycare dog and a twelve-week doodle are not nudged on the same clock.
A clock per customer at your chosen interval. Mia sends the text, and if they say yes she finds the time and makes the booking herself. Anyone with a future booking or an opt-out is skipped.
Rebooking reminders per pet. Petboost can learn each pet's own visit rhythm from its history rather than using one number for everyone, or you can set a fixed interval. Controls at business, service and pet level, a minimum gap between reminders, a retry cap, and your own message template.
Consent Before Marketing Messages
Whether the software checks the customer agreed to be messaged
Australian marketing messages need the customer's consent. Ask any platform sending automated rebooking nudges on your behalf how it records that consent, because the obligation sits with you, not the software.
Opt-outs are respected: a customer who has asked not to be messaged is skipped and you are told why. How that consent is first recorded is not published.
Rebooking reminders have their own yes or no, separate from marketing consent. Every customer is asked at their first booking; anyone who chooses No thanks, or who replies STOP, is skipped, and the skip is counted rather than sent silently.
Waitlist
Filling a cancellation from a waiting list
Theirs, clearly. Petboost does not match a freed slot to a waitlisted customer automatically.
A cancellation is matched against everyone waiting on the days, time of day and staff member they asked for, longest waits and priority customers first, with a Waitlist Match banner on the freed slot
Cancellation and reschedule workflows; automatic waitlist matching is not shipped
Daily Run Board
A shared board showing where every pet is up to today
Same job, different shape. Theirs is purpose-built for a tablet on the wall in a grooming salon; ours is a status pipeline across the calendar and Mission Control, and covers boarding and daycare as well.
A dedicated wall board: one row per dog in time order, Arrived, Pre-clip, Bath & dry, Grooming, Finished, each tap in the colour of whoever made it, temperament and senior alerts on the row, finished dogs drop off
Appointment statuses (Pending, Confirmed, In Progress, Ready to Review, Ready to Pay, Paid) with stage tabs, counts and revenue, plus the Workflow and Run Sheet views in Mission Control and an automatic ready-for-pickup SMS
Mobile & Van Rounds
Booking and running a mobile round by area
Theirs ties the area to the day and makes the AI honour it, which ours does not. Petboost gates which suburbs can book a service, not which day you are in them.
Postcode zones set per day, weekly or fortnightly. Mia only offers days you are in that customer's area and offers the waitlist otherwise. One tap opens the day's stops in Google Maps in order.
Per-service suburb restrictions so an out-of-area booking cannot be made online, with a route map on the appointment and GPS check-in
Data Import & Export
Getting your data in, and getting it back out
Both directions are documented on their site, which is rare in this category and worth crediting. Ours is a done-for-you migration rather than an upload.
Self-serve import of customers and forward appointments from a spreadsheet, CSV or PDF, with a count to check and one click to undo the whole import. CSV export of customers and appointments behind an owner PIN.
Hands-on migration of customers, pets, services, add-ons, team and hours, resources, settings, packages and credits, plus your forward calendar, with a review sheet before go-live
Calendar & Scheduling
The daily diary
Both are solid. Petboost has more specialised operational views; Synarii's is a clean single calendar.
Smart Calendar: colour-coded, a column per staff member, drag and drop, aware of opening hours, rosters and closed dates, with paid status on every appointment
Mission Control: up to thirteen views plus Coming & Going, Attention Required and an hourly graph of the day
Pet Profiles
Pet information management
Both hold a real pet record. Petboost has a much larger structured attribute library.
Owner and pet records with breed, size, coat, temperament, date of birth, health and handling notes and full history, searchable by name, phone, pet name or breed, with lifetime notes beside per-visit notes
Full Petprint with 1,600+ pre-built attributes, vaccinations, care notes, family pets, emergency contacts, grooming preferences
Cat Grooming
Cats as a first-class client, not a small dog
Both handle cats properly.
One switch gives cats their own services, flat pricing rather than by size, and their own section in the records. Mia asks cat-specific questions and books it as a cat.
Species-aware records and services, with attributes and pricing set per service
Stay/Boarding Management
Multi-night boarding
Not described in Synarii's published feature set.
Purpose-built: 24-hour period billing, tiered pricing, visual occupancy, in-stay service add-ons
Daycare Management
Capacity-based day bookings
They can now run a daycare session as a capacity block. Petboost runs daycare as a service type of its own, alongside boarding.
Since 11 October 2026, rooms, classes and group sessions with a capacity, shown as one block with a live count such as "Stay and play · 4 / 5". Daycare check-in and check-out are not described.
Session-based daycare with capacity management, check-in/check-out, recurring bookings
Dog Walking
Walk management and tracking
Their mobile route is built for grooming rounds rather than walks.
Group walks as a capacity session since 11 October 2026. GPS check-in and walk tracking are not described.
GPS check-in/checkout, Magic Map with photo location capture, route visualisation
Course Management
Group training programmes (puppy school, obedience)
They hold health and handling notes on the pet record, but blocking a booking on an expired certificate is not described.
Online bookings need a current certificate; No Vax and Expired shown on the appointment
Revenue Reporting
Knowing what the business is making
Their rewrite added real depth here. Petboost still goes considerably further on analysis and forecasting.
Revenue Intelligence: today's and tomorrow's projected revenue, revenue per staff member against targets by day, week or month, most valuable customers, average visit value and who has gone quiet
Theirs is capped at five sites and fifty staff; above that is a conversation.
Up to 5 salons on the Empire plan, one login and one bill, each with its own calendar, customers, prices and Mia phone number, plus an All Salons view. Each extra location is $31.90 a month.
Multi-location and enterprise paths with no published cap, and no per-seat charge
Staff & Location Limits
How many people and sites the plan allows
Synarii prices by staff count; Petboost does not charge per seat.
Capped by plan: 1, 5 or 50 staff. Up to 5 locations on Empire.
No published staff cap; multi-location and enterprise paths available
Last checked 29th October 2026 • Based on publicly available information
Built for Australian businesses
Payment Processing
Payment Methods
Synarii
Stripe or Square: Text-to-Pay link paid by card, Apple Pay or Google Pay, deposit links, Quick Sale retail, split payments, and cash or EFTPOS recorded at the desk
Petboost
Stripe AU: online, the Stripe Reader S700 at the counter, and SMS payment links
Platform Fee on Payments
Synarii
No booking fee and no percentage of your takings. A 0.4% service fee on Stripe card reader payments.
Petboost
Petboost booking fee 1.2-1.4% on card payments taken through Petboost, with the subscription waived at $7,500+/month in card payments
Card-Not-Present Rate
Synarii
Stripe's or Square's standard Australian rate, charged by them
A Stripe card reader, with a 0.4% card reader service fee on reader payments, or a Square Terminal with no Synarii fee. Otherwise the customer pays a link on their own phone, or you record what you took on your own EFTPOS machine.
Petboost
The Stripe Reader S700 at the counter (a WisePOS E you already own keeps working), Stripe 1.65% + $0.10
Deposits
Synarii
Mia texts a deposit link when she books and holds the slot for three hours; unpaid, the slot is released
Petboost
Deposits and a pre-authorisation hold 72 hours ahead
Card on File
Synarii
Square salons only, held as no-show cover
Petboost
Card on file for pre-authorisation, auto-pay and no-show charging
No-Show Charging
Synarii
Your fee and window, applied or waived by you, then added to the customer's next appointment or sent as a payment link, or charged to a held card on Square
Petboost
Notice periods and the fee charged to the card on file, whether or not they book again
Monthly Subscription
Synarii
$118.80, $162.80 or $195.80/month AUD, with the AI receptionist and 500 messages included
Petboost
$65/month (waived at $7,500+ in card payments)
Payment Processing
Synarii
Petboost
Payment Methods
Stripe or Square: Text-to-Pay link paid by card, Apple Pay or Google Pay, deposit links, Quick Sale retail, split payments, and cash or EFTPOS recorded at the desk
Stripe AU: online, the Stripe Reader S700 at the counter, and SMS payment links
Platform Fee on Payments
No booking fee and no percentage of your takings. A 0.4% service fee on Stripe card reader payments.
Petboost booking fee 1.2-1.4% on card payments taken through Petboost, with the subscription waived at $7,500+/month in card payments
Card-Not-Present Rate
Stripe's or Square's standard Australian rate, charged by them
A Stripe card reader, with a 0.4% card reader service fee on reader payments, or a Square Terminal with no Synarii fee. Otherwise the customer pays a link on their own phone, or you record what you took on your own EFTPOS machine.
The Stripe Reader S700 at the counter (a WisePOS E you already own keeps working), Stripe 1.65% + $0.10
Deposits
Mia texts a deposit link when she books and holds the slot for three hours; unpaid, the slot is released
Deposits and a pre-authorisation hold 72 hours ahead
Card on File
Square salons only, held as no-show cover
Card on file for pre-authorisation, auto-pay and no-show charging
No-Show Charging
Your fee and window, applied or waived by you, then added to the customer's next appointment or sent as a payment link, or charged to a held card on Square
Notice periods and the fee charged to the card on file, whether or not they book again
Monthly Subscription
$118.80, $162.80 or $195.80/month AUD, with the AI receptionist and 500 messages included
$65/month (waived at $7,500+ in card payments)
On Petboost, a card on file is paid a median 48 minutes after the visit, and 76% of paid visits settle through Stripe. 1 in 5 bank transfers arrive more than a week after the visit.
SMS Functionality
How Messages Are Sold
Synarii
A message plan is bundled with every subscription and chosen alongside the plan. 500 a month is the entry level and the AI receptionist runs on it.
Petboost
A monthly allowance included with Business Pro, Flex & Max
What the Entry Plan Buys
Synarii
$86.90 for 500 messages a month
Petboost
An allowance in the plan, topped up with Power-Up packs at $15 for 100 to $79 for 1,000 if you want more. Credits are counted per segment, so a long message uses more than one.
Bigger Plans
Synarii
750 for $125.40, 1,000 for $163.90, 1,500 for $240.90, 3,000 for $471.90
Petboost
Power-Up packs run $15 for 100 to $79 for 1,000. At the top of both ladders, 1,000 messages is $79 with us and $163.90 with them, and ours is on top of an allowance you already have rather than the plan itself.
Overage
Synarii
$38.50 per extra 250 messages, "added automatically only if you reach your limit"
Petboost
Buy another Power-Up pack when you want one
What Consumes a Message
Synarii
Not published. The message plan is compulsory, and Mia sends the reminders, follow-ups and bookings, so usage rises with how much she does.
Petboost
Reminders, confirmations and payment alerts draw on the plan allowance. A customer booking themselves on your booking page costs nothing.
Australian Phone Number
Synarii
Each salon gets its own number for Mia. Origin not published.
Petboost
Australian +61 number with Communications Booster
SMS Functionality
Synarii
Petboost
How Messages Are Sold
A message plan is bundled with every subscription and chosen alongside the plan. 500 a month is the entry level and the AI receptionist runs on it.
A monthly allowance included with Business Pro, Flex & Max
What the Entry Plan Buys
$86.90 for 500 messages a month
An allowance in the plan, topped up with Power-Up packs at $15 for 100 to $79 for 1,000 if you want more. Credits are counted per segment, so a long message uses more than one.
Bigger Plans
750 for $125.40, 1,000 for $163.90, 1,500 for $240.90, 3,000 for $471.90
Power-Up packs run $15 for 100 to $79 for 1,000. At the top of both ladders, 1,000 messages is $79 with us and $163.90 with them, and ours is on top of an allowance you already have rather than the plan itself.
Overage
$38.50 per extra 250 messages, "added automatically only if you reach your limit"
Buy another Power-Up pack when you want one
What Consumes a Message
Not published. The message plan is compulsory, and Mia sends the reminders, follow-ups and bookings, so usage rises with how much she does.
Reminders, confirmations and payment alerts draw on the plan allowance. A customer booking themselves on your booking page costs nothing.
Australian Phone Number
Each salon gets its own number for Mia. Origin not published.
Australian +61 number with Communications Booster
Support & Service
How the Product Was Designed
Synarii
Built by two groomers who ran three salons and a team of more than 25, coach groomers around Australia, and run the software in their own salon every day
Petboost
We run a pet business too. Hound Health Bondi has been open since 2018 and runs on Petboost: our co-founder Annika runs it, and Frazer is still on the floor there most weekends. On top of that, 100+ Australian pet businesses of different shapes, sizes and rhythms informed the design, and our product, design and engineering people are still inside businesses every week.
Support Timezone
Synarii
Not published. Email is answered by the two founders.
Petboost
AEST (Sydney), Australian team
Phone Support
Synarii
No phone number published
Petboost
1800 291 005
Regional Availability
Synarii
Launching region by region, with a waitlist where it is not open yet. AUD, USD and CAD pricing published.
Petboost
Available across Australia
Published Contact
Synarii
synarii@outlook.com. No phone number.
Petboost
Phone, email, in-app chat and a published help centre
Migration Help
Synarii
Self-serve import from a spreadsheet, CSV or PDF, with an offer to walk you through your export by email
Petboost
Hands-on migration: customers, pets, services, team, packages, credits and your forward calendar
Public Reviews
Synarii
Three named salon testimonials on their own site as at 29 October 2026. No independent third-party reviews found.
Petboost
Public reviews and named Australian customer showcases
Support & Service
Synarii
Petboost
How the Product Was Designed
Built by two groomers who ran three salons and a team of more than 25, coach groomers around Australia, and run the software in their own salon every day
We run a pet business too. Hound Health Bondi has been open since 2018 and runs on Petboost: our co-founder Annika runs it, and Frazer is still on the floor there most weekends. On top of that, 100+ Australian pet businesses of different shapes, sizes and rhythms informed the design, and our product, design and engineering people are still inside businesses every week.
Support Timezone
Not published. Email is answered by the two founders.
AEST (Sydney), Australian team
Phone Support
No phone number published
1800 291 005
Regional Availability
Launching region by region, with a waitlist where it is not open yet. AUD, USD and CAD pricing published.
Available across Australia
Published Contact
synarii@outlook.com. No phone number.
Phone, email, in-app chat and a published help centre
Migration Help
Self-serve import from a spreadsheet, CSV or PDF, with an offer to walk you through your export by email
Hands-on migration: customers, pets, services, team, packages, credits and your forward calendar
Public Reviews
Three named salon testimonials on their own site as at 29 October 2026. No independent third-party reviews found.
Public reviews and named Australian customer showcases
Contracts & Lock-In
Free Trial
Synarii
1 week, no credit card. 2 weeks with a referral code.
Petboost
14-day free trial
Lock-In
Synarii
No lock-in. Cancel any time and keep Synarii to the end of the month you have paid for; payments already made are not refunded.
Petboost
No lock-in, cancel any time
Per-Seat Charges
Synarii
Priced by staff count: 1, 5 or 50 staff per plan tier
Petboost
No per-seat charge
Location Limit
Synarii
Up to 5 locations on Empire, one shared bill, each extra location $31.90/month
Petboost
Multi-location and enterprise paths with no published cap
Platform Fee on Payments
Synarii
None
Petboost
Booking fee 1.2-1.4% on card payments
Volume Waiver
Synarii
None. The fee is flat whatever your card volume.
Petboost
Subscription waived once you take $7,500+/month in card payments
Data Export
Synarii
CSV export of customers and appointments, behind an owner PIN
Petboost
One-click export of your data from Offboarding in your account settings
Contracts & Lock-In
Synarii
Petboost
Free Trial
1 week, no credit card. 2 weeks with a referral code.
14-day free trial
Lock-In
No lock-in. Cancel any time and keep Synarii to the end of the month you have paid for; payments already made are not refunded.
No lock-in, cancel any time
Per-Seat Charges
Priced by staff count: 1, 5 or 50 staff per plan tier
No per-seat charge
Location Limit
Up to 5 locations on Empire, one shared bill, each extra location $31.90/month
Multi-location and enterprise paths with no published cap
Platform Fee on Payments
None
Booking fee 1.2-1.4% on card payments
Volume Waiver
None. The fee is flat whatever your card volume.
Subscription waived once you take $7,500+/month in card payments
Data Export
CSV export of customers and appointments, behind an owner PIN
One-click export of your data from Offboarding in your account settings
Who each platform suits
Consider Synarii only if
There are limited scenarios where Synarii may suit you better:
Grooming, hair and barber businesses whose single biggest problem is answering messages and missed enquiries
Salon owners who want a live AI receptionist today rather than waiting for one
Busy operators taking a lot on card who would rather pay one flat monthly fee than any percentage of their takings
Mobile groomers who want the AI to book only the suburbs they are in on a given day, and the day handed back as a route
Teams where different staff genuinely work at different speeds and the calendar needs to reflect it
Salons that want deposits taken up front by the AI when it books
Recommended
Petboost?
Purpose-built for Australian pet businesses with a design-first approach our customers rave about:
Businesses that want a card on file on Stripe with pre-authorisation 72 hours ahead and auto-pay, not only a card held against a no-show
Multi-service operators running grooming plus boarding, walking, training or courses, as well as daycare
Businesses selling packages, memberships or prepaid credits
Businesses that want customers booking themselves in a few taps, at no cost per booking
Businesses that need vaccination certificates enforced at the point of booking
Salons where some dogs take longer than others, and the booking should say so
From large daycares to solo groomers, businesses Australia-wide
Real cost comparison
Based on typical Australian pet business transaction volumes. * For illustrative purposes only, based on industry averages. Your actual costs may vary.
Cost Type
Synarii
Petboost
Solo operator, all in
$118.80/month, with the AI receptionist and 500 messages included. No booking fee.
$65/mo (waived at $7,500+ in card payments), with an SMS allowance in the plan, plus a booking fee of 1.2-1.4% on card payments taken through Petboost
Solo operator, once 500 messages a month is not enough
$195.80 a month: the $31.90 plan plus $163.90 for 1,000 messages, or the same $195.80 if you stay on the 500 plan and take two automatic top-ups at $38.50.
$65/month plus 1.4% on card payments, with an SMS allowance already in the plan and Power-Up packs at $15 for 100 to $79 for 1,000 on top. A solo groomer taking $5,000 a month on card lands near $135.
5-staff salon, all in
$162.80/month on the 500-message plan
$65/mo (waived at $7,500+ in card payments) plus the booking fee
Annual, solo operator
$1,425.60/year, before a bigger message plan
$780/year (waived at $7,500+/mo), plus the booking fee
Payment Processing
Stripe's or Square's standard Australian rate, charged to your own account. Synarii takes nothing on top, except 0.4% on Stripe card reader payments.
Stripe 1.65% + $0.30 charged separately by Stripe, plus the Petboost booking fee 1.2-1.4%
A salon turning over $10,000 a week, costed both ways
The $75.90 team plan plus a message plan. $239.80 a month at 1,000 messages, $316.80 at 1,500, $547.80 at 3,000. No booking fee, but the message half rises as Mia gets busier.
At that card volume the subscription is waived, so $0 plus the Business Max booking fee of 1.2%, about $520 a month, with an SMS allowance in the plan. Flat whatever the phone does.
What 1,000 messages costs
$163.90 a month on their 1,000-message plan
An allowance is already in your plan. Past it, Power-Up packs run $15 for 100 to $79 for 1,000, so 1,000 extra messages is $79, under half their rate for the same volume.
How the bill moves as you grow
Flat, until the AI is talking enough to need a bigger message plan. Card volume never changes it.
The subscription falls to $0 once you are taking $7,500+ a month in card payments, and the booking fee rises with card volume. Work out your own card volume against both before you decide, because past a certain point a flat fee wins on the payments line.
Any saving depends on your business size and payment volume, and is an estimate. If you take cards on your own EFTPOS terminal rather than through Synarii, the processing difference does not apply to you. Use the calculator above for a personalised estimate. See your numbers
Making the switch
It's easier than you think. Here's what to expect if you decide to move from Synarii.
Migration Complexity
Customer Data
Synarii publishes a CSV export of your customer list behind your owner PIN, so getting the data out is documented. Petboost imports it from there.
Easy
Pet Profiles
Pet records map to Petprint with 1,600+ attributes once exported. Breed, size, coat, temperament and notes come across; structured attributes are set up on our side.
Medium
Booking History
Their appointment list exports as CSV. Historical bookings are typically not migrated; forward appointments are loaded and reviewed before go-live.
Medium
Timeline
Core data typically across within 24 hours of access (terms apply), calendar loaded for you, you confirm it
If you're using a Stripe WisePOS-E terminal with Synarii, you can bring it across to Petboost. No new equipment needed. Stripe stopped selling the WisePOS E on 1 September 2026, so a new reader is the Stripe Reader S700.
We're here to help. We provide migration assistance for businesses switching from Synarii.
Still unsure?Book a no-pressure demo and we'll help you figure out if we're the right fit, even if that means recommending someone else.
Honest about change
The little bit of pain is generally 4 to 6 weeks. Then it clicks.
Switching to any new system is a big adjustment. Buttons are in different places, naming might be different, and the muscle memory you have built does not transfer overnight. We tell every customer the same thing: give it 4 to 6 weeks. Then, one day, you realise it is so much better.
Petboost fits your business. Whether you're a one-person mobile groomer, running a large facility with multiple staff and spaces, or managing several locations at once.
Solo Superstars
One-person operations with streamlined scheduling and automated payments.
1-tap booking management
Automated invoicing & receipts
After-hours self-service booking
SMS reminders on autopilot
Growing Teams
3-10 staff with resource management, shared calendars, and team coordination.
Multi-staff scheduling
Per-resource capacity limits
Team permissions & roles
Shared customer database
Large Operations
Multi-space daycare and boarding, high-volume salons, and busy multi-service businesses.
Bulk operations & admin
Multi-space capacity tracking
Volume pricing available
Advanced automation rules
Petboost Enterprise
Multi-location groups and franchises running every site from one HQ dashboard.
Last verified: 29th October 2026 | Pricing and features sourced from www.synarii.com
GST: every price on this page is what you actually pay. Where a competitor quotes before GST, we have added the 10%. Where a competitor prices in another currency, the local tax treatment is theirs to set, so check it before you compare.
Found an error? Let us know and we'll correct it promptly.
Synarii® is a registered trademark of its respective owners. This comparison is based on publicly available information and is not affiliated with or endorsed by Synarii.
