Every pet in house at each round, with the team form to fill, and every task for the day beside them. Your team ticks it off as they go, and the alerts tell you which dog has not eaten.
A boarding day is a list of small jobs that all matter: breakfast for every pet in house, the 8 am tablet for the old Labrador, the nature walk an owner paid for, the bath before a dog goes home, the cattery to clean. Rounds & Tasks puts all of it in one list for the day. A round is a time your team goes round every pet, such as Breakfast at 7:30 am, with the team form to fill for each one. A task is something to do that is not a question on a form. Your team works through it on a tablet or phone, and anything missed rises to the top as Overdue.
The paper pen sheet works until it does not. Someone ticks Ate for a dog that left the bowl full, the medication box stays empty because the person on the evening shift never saw the sheet, and the paid walk on day three of a stay is forgotten because it only lived on the invoice. When an owner rings to ask how their dog is eating, the answer is in a folder in the back room, in three people's handwriting.
Rounds & Tasks sits in the menu under Mission Control and lists the day as your team actually works it.
Set your rounds once in Settings, Rounds. A business starts with Morning, Midday, Afternoon and Evening, renames them to the words the team uses, such as Breakfast and Dinner, sets a time and which animals each is for, and can have up to 12.
Which rounds a pet is on comes from its service. A stay service sets a Care schedule for each round on arrival day, full days and departure day, so a dog checking in at 2 pm is not on breakfast. Any other service switches on the rounds it joins.
Put a team form on the rounds and it is due at each one, for each pet. The Daily stay log, Medication given and Health check templates arrive ready, with their questions already telling Rounds & Tasks which answer is feeding, a dose or a health check.
Extras become tasks when you choose how each is delivered: Once per stay, Once per day, a number of times per stay, or Times a day for medication. On a stay, select When next to an extra to schedule it on the days the client paid for, and it shows on that round with its price so the team knows it is a paid extra.
Task rules add the regular jobs by themselves. Switch on a suggested rule, such as a Departure bath for stays of 5 nights or more, or write your own as a sentence. Add a task by hand for a pet on a booking, or for the business, such as Clean the cattery, and choose how it repeats.
Work the day in the view that suits the device: List, Board, Pets, Grid or Timeline. The Grid is the pen sheet on screen, pets down the side in room order and the rounds across the top. Select Start round and each save opens the next pet still to fill.
The alerts read the answers, not the wording: Not eaten with the hours, Dose missed, Needs attention, Call the owner and Overdue. They show on Rounds & Tasks, on the booking and in Attention Required on Mission Control. They are for your team; Petboost never messages the owner because of one.
Each team member gets My day on Me, with only their work. When a stay is checked out, Petboost puts one stay summary on the client's booking with the answers the client can see, day by day, photos and the extras delivered, and never a price.
In Settings, Rounds, name each round, give it a time and the animals it is for, then select Save rounds.
Set the Care schedule on each stay service, and choose Use the business rounds on the team forms your team fills, such as the Daily stay log.
Choose how each extra is Delivered as, switch on the task rules you want, and add one-off or repeating tasks by hand.
Open Rounds & Tasks, select Start round, tick tasks and fill forms as you go, and let the alerts surface what is overdue or not eaten.
A paid extra on a stay is a task on the day it was bought for, so every visit the client pays for is on the list.
Not eaten counts the hours from the first meal not eaten, and Call the owner shows when the run passes your second threshold.
A tablet opens on the Grid, a phone on List and Just me, and the desktop on List grouped by round, then room.
Trusted Industry Infrastructure
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bookings processed
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Shown at a regional level. Exact locations and counts are never disclosed.
"Built by people who actually walk into salons"
"I bought this salon in Brisbane at the start of the year with my wife Andi. I've run businesses for 35 years but never a grooming salon, so I inherited a team of groomers, a full client book & software I hadn't chosen. This salon had been through several systems over the years & nobody here had any appetite for doing it again. I was extremely reluctant. I'm very glad we did. What stands out is that Petboost is built by people who actually understand this industry. I asked them once how to handle a price rise & instead of just answering me they went & wrote a proper guide on it for the industry. When I showed them the whiteboard my team writes out & rubs off every day, they'd already seen the same board taped up in salons interstate. They moved our data properly, which is the part I dreaded most. Reception takes payment on the card reader at the counter against the booking, so nothing gets written down twice. The reporting is what changed how I run it. I can see which days are running over capacity & which aren't, & which parts of the menu are earning. That turned a decision about taking on another groomer from a gut feel into something I could actually look at. I've used a lot of software over 35 years. This is the best in its field in Australia."
Craig H
The Grooming Salon - QLD
"Up to 80 dogs a day, and we have stopped chasing payments"
"We're a doggy daycare and grooming salon on the Gold Coast and can have up to 80 dogs booked in on our busiest days with a team of around 10, so there's a lot happening at once. We changed over from Gingr in April and were definitely nervous about moving everything across, but it ended up being the easy part. They moved all of our customers, dogs, photos and information across and we were using the new system within about two weeks. Having cards on file has been one of our favourite changes because we're not constantly following up payments any more, and around 4 in 10 of our bookings are now made online, which takes a lot of pressure off the phone when we're busy with the dogs. Our regular daycare dogs already sit in the diary as recurring bookings, and in four months we've had almost no no-shows. We also really like that they're Australian. Being able to ask a question and actually get help from someone in our timezone makes a huge difference."
Suzi Pooch
Suzi Pooch Doggy Daycare & Dog Grooming - QLD
"Within just 2 days my calendar was up and running"
"Huge shout out to the team at Petboost. After months of wasting time and money trialling other software, dealing with endless setup issues and ongoing emails, I finally threw in the towel and gave Petboost a go. Within just 2 days, all of my client information had been transferred, services created, staff added, and my calendar was up and running. Every question I've had has been answered so quickly, and the support team has been incredible throughout the entire setup process. The software itself is so well thought out and easy to navigate. From appointments and invoicing to pet profiles, grooming notes, banking integration and automation, everything just works seamlessly. It already feels like it's saving me hours of admin, and I can't wait to keep customising it over the coming months. I'm genuinely impressed with how smooth the transition has been. If you're a pet business looking for new software, I'd absolutely recommend giving Petboost a look."
Meg O
Hounds with Hair - QLD
"Incredible support through a huge transition"
"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."
Melissa M
McKinnons Dogwash and Grooming - NSW
"Streamlined Booking with Exceptional Support"
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."
Conor
Dogs of Melbourne - VIC
"Switching to Petboost has been fantastic"
"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."
Annie
Houndz Paradise
"A game changer for our business"
"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."
Total Paws Dog Grooming
Total Paws Dog Grooming
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."
Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Aussie owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion C
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."
Liz D
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille H
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika L
Hound Health Bondi - NSW
"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"
"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."
Jade
Toof Petcare
Name the vaccinations each service requires, work out when each one is next due, review uploaded certificates, and hold bookings at Pending until one is approved.
Learn moreMulti-day boarding charged by the night, the day or the 24-hour period, with check-in and check-out windows and extras by the night.
Learn moreEverything you need to know about Rounds & Tasks in Petboost.
Join 200+ Australian pet businesses who run on Petboost every day to save time, get paid faster, and grow with confidence.
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