An honest, side-by-side comparison to help you decide what's right for your Australian pet business.
Propetware is an established facility product, sold as a base plus a paid module for each service. Every service you add costs more. Petboost gives you every service on one plan. If you only ever run one service, their base is cheap. If you run two or more, the modules stack up.
Purpose-built for Australian pet businesses. No compromises.
AUD pricing, GST-ready, No FX Fees
Grooming, daycare, boarding, walking, training. All included.
All on one plan. No add-ons.
Minimal digging. No endless menus
Avg. time to book less than 2 min
Double Fee Alert for Australian Businesses
Australian businesses pay subscription AND separate payment processing fees
*Subscription waived as a bonus reward: Pro at $7,500+/mo, Max at $20,000+/mo in card payments
US-based software simply can't match these Australian-specific advantages.
| Payment Processing | Propetware | Petboost |
|---|---|---|
| Processing | US-based | AU Stripe (1.70%) |
| SMS Functionality | Propetware | Petboost |
|---|---|---|
| SMS Availability | ⚠️ Premium add-on. Requires own Twilio account | ✅ Included with Business Pro, Flex & Max plans |
| Australian Support | ❌ North American customers only. AU not formally supported | ✅ Native AU support with Sinch Australia |
| SMS Pricing | Twilio rates apply directly (USD). No ProPet markup/bundling | Published credit packs in AUD |
| Australian Phone Number | ❌ Not available (North America only) | ✅ Australian number with Communications Booster |
| SMS Payment Links | ❌ Not available | ✅ One-tap payment via SMS |
| Setup Complexity | ⚠️ Must create and manage own Twilio account | ✅ Fully managed. No third-party accounts needed |
There are limited scenarios where Propetware may suit you better:
Purpose-built for Australian pet businesses with a design-first approach our customers rave about:
From large daycares to solo groomers, businesses Australia-wide
An honest look at how each platform handles key functionality.
Propetware vs Petboost
Pre-built tags for allergies, grooming prefs, behavioural traits
Petboost has comprehensive attribute library with customer self-service
Basic pet notes
2,000+ pre-built attributes with 8+ categories
Comprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork
Petboost offers modern, tabbed profiles with integrated packages, vaccinations & digital paperwork
Traditional client database
8 organised tabs with per-customer policy overrides & collaborative management
Primary focus
Pet care facilities
Multi-vertical pet services
Cost structure
Petboost more transparent
Quote-based subscription
$65/month (waived at $7,500+ in card payments) + 1.2-1.4%
Transaction rates
US-based (international fees)
1.7% + $0.3 + 1.2-1.4% booking fee (AU Stripe)
Text notifications
US phone format
AU-native (+61)
Support hours
US timezone
AEST/AEDT
Feature Comparison Propetware vs Petboost | P Propetware | P PetboostAustralian-Built |
|---|---|---|
Pet Attributes LibraryPre-built tags for allergies, grooming prefs, behavioural traits Petboost has comprehensive attribute library with customer self-service | Basic pet notes | 2,000+ pre-built attributes with 8+ categories |
Pet & Owner ProfilesComprehensive profile hub with tabs for appointments, packages, sales, settings & paperwork Petboost offers modern, tabbed profiles with integrated packages, vaccinations & digital paperwork | Traditional client database | 8 organised tabs with per-customer policy overrides & collaborative management |
Target MarketPrimary focus | Pet care facilities | Multi-vertical pet services |
PricingCost structure Petboost more transparent | Quote-based subscription | $65/month (waived at $7,500+ in card payments) + 1.2-1.4% |
Payment ProcessingTransaction rates | US-based (international fees) | 1.7% + $0.3 + 1.2-1.4% booking fee (AU Stripe) |
SMSText notifications | US phone format | AU-native (+61) |
Support TimezoneSupport hours | US timezone | AEST/AEDT |
Last updated: January 2026 • Based on publicly available information
We do fewer things exceptionally well rather than many things adequately. Our customers consistently tell us our design and user experience is miles ahead. Here's where we've intentionally focused elsewhere:
Focus on service delivery
| Feature | Status | Our Approach |
|---|---|---|
| Kennel visual management | Considering | Focus on service delivery |
If any of these are dealbreakers today, Propetware may be better suited for your current needs.
Based on typical Australian pet business transaction volumes.
* For illustrative purposes only, based on industry averages. Your actual costs may vary.
| Cost Type | Propetware | Petboost |
|---|---|---|
| Monthly Subscription | Quote-based | $65/mo (or $0 at $7,500+/mo) |
| Payment Processing | US-based rates | AU Stripe (1.7% + $0.3 + 1.2-1.4% booking fee) |
| Petboost Booking Fee | N/A | 1.2-1.4% on card payments |
You may be paying twice with Propetware
Quote-based subscription (contact for pricing), plus separate payment processing: 2.9-5%+ (vs petboost 1.7% + $0.3 + 1.2-1.4% booking fee). With Petboost, you pay $65/month (waived at $7,500+ volume) and competitive AU payment processing rates.
What Could You Save?
Calculate your potential savings
Your savings depend on your business size and payment volume. Use the calculator below for a personalised estimate.
Enter your numbers and see
Business Pro starts at -/month with 0 appointments included. Business Max at -/month gives you unlimited appointments.
Total customer payments (all methods)
Appointments you expect each month
Reminders and notifications sent
What percentage of payments go through card on file?
Subscription waiver impact: Your total revenue ($10,000) would qualify for a subscription waiver, but only $8,000 goes through card on file. Increase card payments to $0 to unlock the waiver.
At 100 bookings/month, Business Pro would cost $45/month. Max costs $45/month, which is $0/month more but includes unlimited appointments.
20 of your 100 appointments are paid without card on file
$1 in fees saves $408 in hidden costs
Annual impact: $4,892/year in recoverable losses
Business Pro includes 0 SMS/month. Most businesses never hit these limits. You've set 300 SMS/month. You'll need 3 SMS Power-Up Packs ($45).
Save $636+ per month compared to typical competitors.
All plans include SMS Power-Up Packs at $15 for 100 additional SMS if needed.
* Estimates based on $10,000 total revenue (80% card on file), 100 appointments, and 300 SMS. Hidden cost estimates use industry averages for no-show rates, cancellation losses, and admin time. Actual costs vary.
Enter your business numbers and compare total costs including international card and currency conversion fees.
See exactly what you save with Petboost
Pet & Client Manager only. Add modules: Boarding +$20, Daycare +$15, Grooming +$15, Training +$20 USD/mo each.
If platform fee built into pricing: $0/mo
Annual savings: $7,862
Compared to ProPetware Base Only at 100 transactions/month
ProPetware pricing from their pricing page. Verified 2026-08-17. USD converted to AUD at current exchange rates.
Petboost fits your business. Whether you're a one-person mobile groomer, running a large facility with multiple staff and spaces, or managing several locations at once.
One-person operations with streamlined scheduling and automated payments.
3-10 staff with resource management, shared calendars, and team coordination.
Multi-space daycare and boarding, high-volume salons, and busy multi-service businesses.
Multi-location groups and franchises running every site from one HQ dashboard.
It's easier than you think. Here's what to expect if you decide to move from Propetware.
Customer Data
Export and import assistance provided
Timeline
2-4 weeks typical
If you're using a Stripe WisePOS-E terminal with Propetware, you can bring it across to Petboost. No new equipment needed.
We're here to help. We provide migration assistance for businesses switching from Propetware.
Contact us for a migration assessmentFrom large daycares to solo groomers, businesses Australia-wide
Still unsure? Book a no-pressure demo and we'll help you figure out if we're the right fit, even if that means recommending someone else.
Honest about change
Switching to any new system is a big adjustment. Buttons are in different places, naming might be different, and the muscle memory you have built does not transfer overnight. We tell every customer the same thing: give it 4 to 6 weeks. Then, one day, you realise it is so much better.
Common questions about switching and comparing these platforms.
Purpose-built features for every type of pet business.
Last verified: 17th August 2026 | Pricing and features sourced from www.propetware.com
Exchange rate: AUD figures converted at 1 USD = $1.43 and 1 GBP = $1.91, the European Central Bank via Frankfurter rate as at . Rates move daily, so the AUD amounts above are indicative; we re-check them every week.
Found an error? Let us know and we'll correct it promptly.
Propetware® is a registered trademark of its respective owners. This comparison is based on publicly available information and is not affiliated with or endorsed by Propetware.
