Tags on a pet or an owner now show on the appointment card in every calendar view and in the attribute tooltip, so a flag you set on the profile travels onto the day.
From a pet or owner, select any of their upcoming appointments, recurring or one-off, and cancel them together with progress shown as it runs.
When a pet owner books multiple pets from the same household, the system intelligently merges them into a single grouped appointment. No more juggling separate bookings for siblings.
When creating a recurring series, review all proposed dates at once in a grid. See conflicts, availability issues, and resolution options for the entire run before confirming, instead of checking one date at a time.
Set different add-on quantities for each pet in a multi-pet booking. One dog gets a nail trim, the other does not - now easy to manage.
A ground-up rebuild of Mission Control for speed and reliability. The calendar loads 2-3x faster, businesses with high daily volumes no longer experience delays, and drag-and-drop finally works reliably on iPad and touch devices. The #1 iPad support complaint is fixed.
Service category colours now display consistently across all appointment card views, the kanban board, and the daily timeline for easier visual scanning.
Attention items in Mission Control are now grouped by type (draft accounts, $0 check-outs, pending approvals) with collapse/expand and bulk actions. Less noise when things are under control, instant visibility when they are not.
One-tap filter chips in the Mission Control header let you instantly narrow your view to a single service category. See only grooms, only daycare, or only walks without opening a filter panel.
A sensitive, dedicated flow for recording when a pet has passed. The pet is gently archived with its full history preserved, future bookings are handled, and the profile is clearly marked so your team never accidentally contacts the owner about that pet.
Intake forms linked to a service now send automatically when a pet owner completes an online booking. No staff action required. The form arrives via SMS and email so it is signed and on file before the first appointment.
Build intake and consent forms with a visual drag-and-drop builder, capture electronic signatures, and assign forms to specific services. Forms send automatically via SMS and email when a client books, so paperwork is signed and on file before they walk in. Supports sections and completion notifications to your team.
Capture the details that matter to your business with eight field types (Text, Textarea, Number, Dropdown, Yes/No, Date, Street Address and Location) across pet and owner profiles. Set each field to Staff Only, Client Visible, or Client Editable so you control exactly what your team sees and what clients can manage themselves. Link fields to intake forms so client answers auto-populate their profile.
Active membership holders now show a member badge on their appointment cards, making it easy to see at a glance who is on a membership plan.
Build recurring revenue with membership plans that bundle included services and member discounts with multi-pet pricing. Pet owners purchase and manage their own memberships from their portal, benefits apply automatically at checkout, and billing is collected through Stripe on every renewal.
Run every location from one consolidated dashboard. Compare performance side by side with cross-location reporting, switch between sites in a click, and manage billing for the whole organisation in one place.
Every page in Petboost now has its own unique URL. Bookmark your daily Mission Control view, share a direct link to a specific pet's vaccination tab with a colleague, and use browser back and forward to navigate naturally. A full architectural migration from tab-based to route-based navigation across the entire app.
Pet owners can now create their account using just a mobile number. No email required. Perfect for clients who prefer texting over email.
